Has your tank run dry just a few kilometres out of Cairns? Engine refuse to turn over after a quick stop for lunch on the Warrego Way? With the many problems you can encounter on the road, it's important to have a plan for what to do when things go wrong. With roadside assistance, you have that plan built in. Don't waste time with expensive towing costs and inaccessible repairs when you could be off enjoying the sun-soaked beaches; invest in roadside assistance.
*Always read through the product disclosure statement (PDS) to make sure the product is suitable for you.
What does roadside assistance cover me for in Queensland?
You may get extra options and services depending on who your provider is, but there are certain basic features that are a part of pretty much any roadside assistance plan:
Flat battery. Running out of juice can leave you stranded without even a way to charge your phone. A roadside assistant will be able to provide you a quick jump-start to get you rolling again.
Empty fuel tank. On a long road trip along one of Queensland's many scenic highways, it can be easy to forget or misjudge just how much fuel you have. If you run out, roadside assistance generally carries a bit of petrol or diesel, or will tow you to the nearest pump.
Engine trouble. Whether it's billowing dark plumes of smoke or just acting up, you won't be going anywhere without a working engine. Call roadside assistance to figure out what's wrong and fix the problem.
Lockouts. Don't feel too bad if you're on the outside and your keys are lost or out of reach. Lockouts happen and roadside assistance can help you access your vehicle or even get a new set of locks if required.
Busted tyres. Don't let a nail on the road be the final nail in your holiday. If your tyre's feeling flat, roadside assistance can get it inflated again for you or replace it with a new one.
Towing. Every so often, you'll run into a problem that can't be fixed on the side of the road. In such a case, roadside assistance will tow you to wherever it is you can get professional mechanical help.
What happens if I'm travelling interstate?
If you tire of the beaches and waterfalls of Queensland and take a trip out of state, there's no need to fret about whether your roadside assistance will apply elsewhere in Australia. Whoever you've signed up with should have partnerships with other providers across the country to keep you in good nick on your travels.
How do I choose a roadside assistance brand in Queensland?
There are two options when it comes to securing yourself a decent roadside assistance service in Queensland. One option is to take out a standalone roadside assistance policy from a provider like Budget Direct or 365 Roadside Assistance. These carry no extra obligation, but double check the response time for whatever you choose – it could be worth paying a little more per year to shave a few hours off your wait.
The other choice is to bundle up roadside assistance with another insurance policy. If you take out comprehensive car insurance with a company like AAMI or GIO you could save a bit of money by adding roadside assistance on as an extra. As always with insurance, what you decide should be based upon what you need and what you can afford.
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Alexandra Koster is Finder's publisher for car, home and pet insurance. She has a Tier 1 certification in General Insurance, as well as a Bachelor of Arts in Film and Cultural Studies from the University of Sydney. Her hobbies include reading Product Disclosure Statements and deciphering complicated insurance lingo to help people save on their insurance so that they can spend their money on better things – like dogs.
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