Roadside assistance Queensland

Make sure you always have someone who can come to the rescue with roadside assistance in Queensland.

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Has your tank run dry just a few kilometres out of Cairns? Engine refuse to turn over after a quick stop for lunch on the Warrego Way? With the many problems you can encounter on the road, it's important to have a plan for what to do when things go wrong. With roadside assistance, you have that plan built in. Don't waste time with expensive towing costs and inaccessible repairs when you could be off enjoying the sun-soaked beaches; invest in roadside assistance.

Queensland roadside assistance options

Name Product Call-outs (Unlimited/4 per year) Joining Fee Fuel Replacement Locksmith States Available
NRMA Roadside Assistance
Unlimited
No joining fee
$0
Nationwide
From $9.99 per month. 24/7, nationwide coverage available.
Budget Direct Roadside Assistance
Unlimited
No joining fee
$125
Nationwide
15% discount on first year's premium when you buy online and use the code SOLVED15. T&Cs apply.
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Compare up to 4 providers

Name Product Roadside Assistance Accidental Damage Choice of Repairer Agreed or Market Value
Budget Direct Comprehensive
Optional
Optional
Agreed or Market
Finder's summary: Awarded the 2021 Finder Award for Car Insurance - Value in QLD, SA, TAS, VIC, WA and Car Insurance - Features in NSW, VIC, WA, this policy offers solid coverage at a low cost. Budget Direct's claims service has received a 4.2/5 based on nearly 5,000 customer reviews.

⭐ Current offer: Get 15% discount on first year's premium when you take out a policy online. T&Cs apply.

Who it might be good for: People who want a comprehensive policy without breaking the bank.
Coles Comprehensive
Optional
Agreed or Market
Finder's summary: With Coles comprehensive car insurance, you could earn double flybuys points at Coles supermarkets and you can get $10 off your Coles grocery bill every time you redeem 2,000 Flybuys points. If your car is damaged, you could benefit from a one-week turnaround on repairs.

⭐ Current offer: Get 10% off your first year's premium when you take out a policy online. T&Cs apply.

Who it might be good for: Coles customers and Flybuys collectors.
Virgin Comprehensive
Optional
Optional
Agreed or Market
Finder's summary: Finalists for the 2021 Finder Awards for Best Car Insurance - Value in VIC, QLD, SA, WA and TAS, Virgin Comprehensive provides a good level of cover for a decent price.

⭐ Current offer: Get 15% off on your first year’s premium when you purchase a new eligible comprehensive car insurance online. T&Cs apply.

Who it might be good for: People who'd like to manage their policy online 24/7.
Stella Comprehensive
Optional
Agreed
Finder's summary: Stella’s a female-focused insurer. It'll cover you if your car is damaged as a result of domestic violence. It offers higher cover for baby gear than most, with up to $2,000 cover for prams, strollers and child seats.

Who it might be good for: Someone who wants a female-centred car insurance policy (it will cover men too).
Qantas Comprehensive
Optional
Optional
Agreed or Market
Finder's summary: You'll be able to choose how comprehensive you want your cover to be with optional extras like choice of repairer and the option of agreed or market value.

⭐ Current offer: Earn Qantas Points for joining and paying your premium. Sign up today and earn up to 20,000 Qantas Points (points awarded will be based on your premium). T&Cs and eligibility apply.

Who it might be good for: People who'd like to earn Qantas Points.
Huddle Black Comprehensive
Agreed or Market
Finder's summary: Huddle's black comprehensive is its cover with highest limits and exclusive benefits. It includes roadside assistance. You can also get up to $2,000 for emergency travel and accommodation and up to $30 million legal liability cover.

Who it might be good for: Someone who wants a 24/7 claims processing.
Youi Comprehensive
Optional
Agreed or Market
Finder's summary: Youi Comprehensive Car Insurance is one of the few providers to include roadside assistance in its policy. You'll also get access to YouiRewards which gives you discounts on furniture, parking and more. Youi also has a live chat feature on its site to talk through any questions.

⭐ Current offer: Get a 15% COVID-19 temporary cashback on the monthly premium paid until 3 October 2021. Applies to all existing or new customers in NSW and VIC. Eligibility criteria, terms, and conditions apply.

Who it might be good for: People over 25 who want comprehensive cover with a focus on customer service.
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Who else offers roadside assistance in QLD?

CompanyCost per yearJoining feeCallout limitsNeed to hold a policy with them?Lockout / Lost keyOut of fuelBreakdown towingGet quote

Youi

Included with a comprehensive policy$0First 2 includedYes$15010 litres50km in the city, 20km in rural areasGet quote

Budget Direct

$89.95$0UnlimitedNo$125$15Up to 20km in metro and up to 50km in remote areasGet quote
coles logo

Coles

$83/year$0UnlimitedYes$150Enough to reach the next petrol station20km in the city, 50km in rural areasGet quote
NRMA logo

NRMA

$113$0UnlimitedNoYesYes20km in the city, towing to nearest NRMA centre in rural areasGet quote

AAMI

$86$0UnlimitedYes$250$1020km in the city, 100km in rural areasMore info

Allianz

$99$0UnlimitedYes$200Yes20km in the city, 50kms in rural areasMore info

GIO

$95$0UnlimitedYes$250$1020km in the city, 100km countryMore info
Suncorp logo new

Suncorp

$95$0UnlimitedYes$250$1020km in the city, 100km countryMore info

Apia

$84$0UnlimitedYes$250$1020km in the city, 100km in rural areasMore info

*Always read through the product disclosure statement (PDS) to make sure the product is suitable for you.

What does roadside assistance cover me for in Queensland?

You may get extra options and services depending on who your provider is, but there are certain basic features that are a part of pretty much any roadside assistance plan:

  • Flat battery. Running out of juice can leave you stranded without even a way to charge your phone. A roadside assistant will be able to provide you a quick jump-start to get you rolling again.
  • Empty fuel tank. On a long road trip along one of Queensland's many scenic highways, it can be easy to forget or misjudge just how much fuel you have. If you run out, roadside assistance generally carries a bit of petrol or diesel, or will tow you to the nearest pump.
  • Engine trouble. Whether it's billowing dark plumes of smoke or just acting up, you won't be going anywhere without a working engine. Call roadside assistance to figure out what's wrong and fix the problem.
  • Lockouts. Don't feel too bad if you're on the outside and your keys are lost or out of reach. Lockouts happen and roadside assistance can help you access your vehicle or even get a new set of locks if required.
  • Busted tyres. Don't let a nail on the road be the final nail in your holiday. If your tyre's feeling flat, roadside assistance can get it inflated again for you or replace it with a new one.
  • Towing. Every so often, you'll run into a problem that can't be fixed on the side of the road. In such a case, roadside assistance will tow you to wherever it is you can get professional mechanical help.

What happens if I'm travelling interstate?

If you tire of the beaches and waterfalls of Queensland and take a trip out of state, there's no need to fret about whether your roadside assistance will apply elsewhere in Australia. Whoever you've signed up with should have partnerships with other providers across the country to keep you in good nick on your travels.

How do I choose a roadside assistance brand in Queensland?

There are two options when it comes to securing yourself a decent roadside assistance service in Queensland. One option is to take out a standalone roadside assistance policy from a provider like Budget Direct or 365 Roadside Assistance. These carry no extra obligation, but double check the response time for whatever you choose – it could be worth paying a little more per year to shave a few hours off your wait.

The other choice is to bundle up roadside assistance with another insurance policy. If you take out comprehensive car insurance with a company like AAMI or GIO you could save a bit of money by adding roadside assistance on as an extra. As always with insurance, what you decide should be based upon what you need and what you can afford.

Who has the cheapest roadside assistance in Queensland?

We got the costs of roadside assistance for a few car insurance companies in Australia.

Standalone:

  • 24/7 Roadservices Australia – $69 a year or $110 for 2 years (3 tiers)
  • Ultra Roadside Assistance – $74.50 (2 tiers)
  • Budget Direct – $89.95
  • 365 Roadside Assistance – $89 (3 tiers)
  • RACQ - $97 (5 tiers)

With comprehensive insurance policy:

  • Youi – free
  • Apia – $84
  • AAMI – $86
  • GIO – $95
  • Suncorp – $95
Picture: GettyImages, Unsplash

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