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Roadside assistance Queensland

Keep the breeze in your hair and your tyres full of air with roadside assistance.

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Has your tank run dry just a few kilometres out of Cairns? Engine refuse to turn over after a quick stop for lunch on the Warrego Way? With the many problems you can encounter on the road, it's important to have a plan for what to do when things go wrong. With roadside assistance, you have that plan built in. Don't waste time with expensive towing costs and inaccessible repairs when you could be off enjoying the sun-soaked beaches; invest in roadside assistance.

Get roadside assistance from $7 a month

Name Product Call-outs (Unlimited/4 per year) Joining Fee Fuel Replacement Locksmith States Available
Budget Direct Roadside Assistance
Unlimited
No joining fee
$125
Nationwide
From $6.70 per month.
NRMA Roadside Assistance
Unlimited
No joining fee
$0
Nationwide
From $9.99 per month. 24/7, nationwide coverage available.
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Compare up to 4 providers

Name Product Roadside Assistance Accidental Damage Choice of Repairer Agreed or Market Value
Budget Direct Comprehensive
Optional
Optional
Agreed or Market
Finder's summary: Awarded the 2019 Finder Award for the Best Value Car Insurance, this policy offers solid coverage at a low cost. Budget Direct’s claims service has received a 4.2/5 based on nearly 5,000 customer reviews.

Who it might be good for: People who want a comprehensive policy without breaking the bank.
Youi Comprehensive
Optional
Agreed or Market
Finder's summary: Youi Comprehensive Car Insurance is one of the few providers to include roadside assistance in their policy. You'll also get access to YouiRewards which gives you discounts on furniture, parking and more. Youi also have a live chat feature on their site to talk through any questions.

Who it might be good for: People over 25 who want comprehensive cover with a focus on customer service.
Woolworths Comprehensive
Optional
Agreed or Market
Finder's summary: Woolworths catch our eye due to some unique perks like a price beat guarantee, where they'll beat any current comparable Comprehensive renewal notice if you're over 25. You'll also get 10% off your grocery shop once a month, and can add roadside assistance onto your policy for just $7.35 per month.

Who it might be good for: Woolworths shoppers and those that want to take advantage of their Price Beat.
Virgin Comprehensive
Optional
Optional
Agreed or Market
Finder's summary: Finalists for the 2019 Finder Awards for Best Value Car Insurance, Virgin Comprehensive provides a good level of cover for a decent price. You'll get 15% off on your first year’s premium when you buy online and get access to their hail hero service. Plus, get a $100 e-Gift card when you purchase a new policy by 30 November 2020 (T&Cs apply).

Who it might be good for: People who want a comprehensive policy that's affordable.
Qantas Comprehensive
Optional
Optional
Agreed or Market
Finder's summary: You'll be able to pick and choose how comprehensive you want your cover to be thanks to optional extras like roadside assistance, choice of your own repairer, and the option of agreed or market value. Plus, you'll earn Qantas Points when you join and get access to the Qantas Wellness App.

Who it might be good for: People who love collecting frequent flyer points.
Coles Comprehensive
Optional
Agreed or Market
Finder's summary: Coles have two-tiers of comprehensive car insurance to choose from. You'll earn double flybuys points at Coles supermarkets and you can get $10 off your Coles grocery bill every time you redeem 2,000 Flybuys points. If you're over 30, you can get roadside assistance free for a year.

Who it might be good for: Coles customers and Flybuys collectors.
Stella Comprehensive
Optional
Agreed or Market
Finder's summary: Stella’s a female-focused insurer. They'll cover you if your car is damaged as a result of domestic violence. They offer higher cover for baby gear than most, with up to $2,000 cover for prams, strollers and child seats. You get a free Bauer magazine subscription when you sign up and a portion of your premiums go to supporting female-led businesses.

Who it might be good for: Someone who wants a female-centred car insurance policy (they'll cover men too!).
Kogan Comprehensive
Optional
Agreed or Market
Finder's summary: Kogan comes with all the perks that most comprehensive car insurance policies include but you'll also be entitled to some benefits on their online store. This usually comes in the form of a gift voucher or discount if you buy online. Plus, Kogan offer a pay as you drive option, which could be good if you're not on the road that much.

Who it might be good for: Kogan shoppers and those that don't drive much.
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Compare up to 4 providers

Who else offers roadside assistance?

CompanyCost per yearJoining feeCallout limitsNeed to hold a policy with them?Lockout / Lost keyOut of fuelBreakdown towingGet quote

Youi

Included with a comprehensive policy$0First 2 includedYes$15010 litres50km in the city, 20km in rural areasGet Quote

Budget Direct

$79.95$0UnlimitedNo$125$1515km in the city, 50km in rural areasGet Quote
coles logo

Coles

$83/year$0UnlimitedYes$150Enough to reach the next petrol station20km in the city, 50km in rural areasGet Quote

NRMA

$113$0UnlimitedNoYesYes20km in the city, towing to nearest NRMA centre in rural areasGet Quote

AAMI

$86$0UnlimitedYes$250$1020km in the city, 100km in rural areas

Allianz

$99$0UnlimitedYes$200Yes20km in the city, 50kms in rural areasGet Quote

GIO

$95$0UnlimitedYes$250$1020km in the city, 100km country
Suncorp logo new

Suncorp

$95$0UnlimitedYes$250$1020km in the city, 100km country

Apia

$84$0UnlimitedYes$250$1020km in the city, 100km in rural areas

*Always read through the product disclosure statement (PDS) to make sure the product is suitable for you.

What does roadside assistance cover me for in Queensland?

You may get extra options and services depending on who your provider is, but there are certain basic features that are a part of pretty much any roadside assistance plan:

  • Flat battery. Running out of juice can leave you stranded without even a way to charge your phone. A roadside assistant will be able to provide you a quick jump-start to get you rolling again.
  • Empty fuel tank. On a long road trip along one of Queensland's many scenic highways, it can be easy to forget or misjudge just how much fuel you have. If you run out, roadside assistance generally carries a bit of petrol or diesel, or will tow you to the nearest pump.
  • Engine trouble. Whether it's billowing dark plumes of smoke or just acting up, you won't be going anywhere without a working engine. Call roadside assistance to figure out what's wrong and fix the problem.
  • Lockouts. Don't feel too bad if you're on the outside and your keys are lost or out of reach. Lockouts happen and roadside assistance can help you access your vehicle or even get a new set of locks if required.
  • Busted tyres. Don't let a nail on the road be the final nail in your holiday. If your tyre's feeling flat, roadside assistance can get it inflated again for you or replace it with a new one.
  • Towing. Every so often, you'll run into a problem that can't be fixed on the side of the road. In such a case, roadside assistance will tow you to wherever it is you can get professional mechanical help.

What happens if I'm travelling interstate?

If you tire of the beaches and waterfalls of Queensland and take a trip out of state, there's no need to fret about whether your roadside assistance will apply elsewhere in Australia. Whoever you've signed up with should have partnerships with other providers across the country to keep you in good nick on your travels.

How do I choose a roadside assistance brand in Queensland?

There are two options when it comes to securing yourself a decent roadside assistance service in Queensland. One option is to take out a standalone roadside assistance policy from a provider like Budget Direct or 365 Roadside Assistance. These carry no extra obligation, but double check the response time for whatever you choose – it could be worth paying a little more per year to shave a few hours off your wait.

The other choice is to bundle up roadside assistance with another insurance policy. If you take out comprehensive car insurance with a company like AAMI or GIO you could save a bit of money by adding roadside assistance on as an extra. As always with insurance, what you decide should be based upon what you need and what you can afford.

Who has the cheapest roadside assistance in Queensland?

We got the costs of roadside assistance for a few car insurance companies in Australia.

Standalone:

  • 24/7 Roadservices Australia – $69 a year or $110 for 2 years (3 tiers)
  • Ultra Roadside Assistance – $74.50 (2 tiers)
  • Budget Direct – $79.95
  • 365 Roadside Assistance – $89 (3 tiers)
  • RACQ - $97 (5 tiers)

With comprehensive insurance policy:

  • Youi – free
  • Apia – $84
  • AAMI – $86
  • GIO – $95
  • Suncorp – $95

Which providers offer roadside assistance in Queensland?

Picture: GettyImages, Unsplash

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