Roadside assistance comparison
First up, it's important to know that roadside assistance can be purchased as a standalone product or as an add-on to car insurance. Pricing and inclusions vary greatly so it's always good to compare your options.
Standalone roadside assistance in Queensland
Looking for other options? Check out these similar products.
How we picked theseCar insurance policies that offer roadside assistance - QLD
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How we picked theseFinder Score for car insurance
We analyse over 30 car insurance products across insurance providers, and rate each one for price and features. We collect up to 36 quotes per product, for male and female drivers in New South Wales, Victoria, Queensland, South Australia, Tasmania and Western Australia. Quotes are collected for 20 year olds, 30 year olds and 60 year olds, assuming an excess of $850 for a 2020 Toyota Corolla 4 door sedan model, with an average 15,000 kms driven each year. While we are not allowed to display actual quotes, our Finder Score aims to serve as an indicative guide to how cost and feature competitive a product might be for you.
Our feature score assesses each product for more than 15 features across loss and damage coverage, repairs and assistance coverage, personal items coverage and policy coverage. Features we assess include but are not limited to legal liability, essential repairs, new car replacement, car hire events, roadside assistance, agreed or market value, windscreen damage and natural disaster coverage.
Key takeaways
- Roadside assistance can be purchased as a standalone product or as an add-on to car insurance policies.
- Comparing different roadside assistance options is important as pricing and inclusions vary greatly.
- Basic roadside assistance plans typically cover breakdowns, towing, flat batteries, lost keys, running out of fuel and flat tyres.
- RACQ's Everyday Lite plan is the cheapest standalone roadside assistance option in Queensland, at $80 a year - cheaper than Budget Direct's $89.95 plan.
Finder survey: How many Australians have called roadside assistance?
| Response | WA | VIC | SA | QLD | NSW |
|---|---|---|---|---|---|
| Yes | 57.55% | 60.37% | 64% | 63.96% | 61.02% |
| No | 41.51% | 36.3% | 34.67% | 32.49% | 33.87% |
| I don't own a car | 0.94% | 3.33% | 1.33% | 3.55% | 5.11% |
Data for ACT, NT, TAS not shown due to insufficient sample size. Some other states may also be excluded for this reason.
What does roadside assistance cover?
You may get extra options and services depending on who your provider is, but there are certain basic features that are a part of pretty much any roadside assistance plan:
- Breakdowns and towing: If your car breaks down, roadside assistance can provide on-the-spot repairs or arrange a tow if the issue is more serious.
- Flat battery: Accidentally drained your battery by leaving the lights on? Help is just a call away to get you moving again.
- Lost keys: Many roadside assistance plans include locksmith services if you're locked out or have lost your keys.
- Out of fuel: Misjudged your fuel gauge? Roadside assistance can deliver enough fuel to get you to the nearest service station.
- Flat tyre: Whether you don't know how to change a tyre or don't have a spare, roadside assistance can step in and sort it out for you.
Every provider is different and what's included will vary based on your own subscription. To get an idea of limits that apply, check with your provider or use our table above.
FAQs
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RACQ's Everyday Lite plan is the cheapest standalone roadside assistance option in Queensland, at $80 a year. Of the plans in our comparison table, Budget Direct's $89.95 plan is the cheapest, though it's worth checking what's included before you decide.
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Yes you can, you'll just need to pay a non-refundable fee before you can access their services.
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Most Queensland providers require a 48-hour or 72-hour waiting period before you can access standard membership benefits without paying an additional fee. RACQ and Budget Direct both apply these waiting periods to prevent users from only joining at the exact moment they break down.
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Yes, you can generally join and request help on the spot by paying an 'immediate join' or 'on-road' surcharge. For example, RACQ typically charges a one-time fee of approximately $140 for non-members who require immediate assistance at the roadside.
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Yes, coverage for caravans and trailers is available if you choose a premium plan or a specialised RV policy. Basic roadside assistance usually only covers the nominated vehicle, so you must check that your plan includes 'towed vehicle' entitlements to ensure your trailer is also recovered.
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Your provider will typically tow your EV to the nearest accessible charging station or provide a mobile battery top-up where available. Major Queensland clubs like RACQ have specialised patrols trained in high-voltage safety to assist with electric vehicle battery depletion.
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No, most comprehensive roadside assistance plans in Queensland offer unlimited call-outs for mechanical failures and breakdowns. However, some entry-level policies or insurance add-ons may cap services at four or five requests per year to prevent 'excessive use' of the membership.
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Yes, major providers like RACQ and Youi offer dedicated roadside assistance or add-ons specifically designed for motorcycles. These plans include bike-specific towing equipment to ensure your motorcycle is transported safely without damage to the frame or fairings.
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Finder writers are subject matter experts and use primary sources, in-depth research and interviews with other experts to ensure you're getting accurate, up-to-date information. Articles are fact checked in line with our editorial guidelines.
Peta Taylor is a publisher at Finder, working across all of insurance. She's been analysing product disclosure statements and publishing articles for over 2 years. Peta is passionate about demystifying complex insurance products to help users make well educated decisions with confidence. Peta is part of Finder's insurance awards team and works alongside editorial and insights experts to bring users the best insurance products every year. See full bio
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