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While you can cancel a credit card at any time, there are a few important details to check before you can settle the account and cut up the card in your wallet. To help keep things simple, here you'll find steps on how to properly cancel a credit card, contact details for some of the main credit card providers in Australia and some of the other important factors to think about before you completely close the account.
Follow these steps to cancel your credit card successfully:
Many credit cards include a phone number on the back that you can call for account enquiries and cancellations. Otherwise, here are details for contacting the major card companies to cancel your card:
Provider | Contact information | Availability | Steps available to cancel your credit card |
---|---|---|---|
ANZ | 13 13 14 | 24 hours, 7 days a week |
|
American Express | 1300 132 639 | 24 hours, 7 days a week | Alternatively, you can call the number which can be found at the back of your Amex credit card |
Bank of Melbourne | 13 22 66 | Monday to Saturday: 8:00 am - 8:00 pm |
|
BankSA | 13 13 76 | Monday to Saturday: 8:00 am - 8:00 pm |
|
Bankwest | 13 17 19 | Monday to Saturday: 8:00 am - 8:00 pm |
|
Citi | 13 24 84 | 24 hours, 7 days a week |
|
Coles | 1300 306 397 | 24 hours, 7 days a week | Telephone banking: If calling from overseas, dial +61 1300 306 397 |
Commonwealth Bank | 1800 006 729 | Monday to Friday: 9:00 am - 5:30 pm |
|
HSBC | 132 152 | 24 hours |
|
NAB | 13 22 65 | Monday to Friday: 8:00am - 7:00pm, or Weekends: 9:00am - 6:00pm |
|
St.George | 13 33 30 | Monday to Saturday: 8:00am - 8:00pm |
|
Virgin Money | 13 37 39 | 24 hours. 7 days a week |
|
Westpac | 1300 651 0890 | Monday to Friday: 9:00am - 8:00pm |
*Note: You cannot close your account online. |
Woolworths | 1300 10 1234 | Monday to Friday: 8:00am - 8:00pm, or Saturday: 9:00am - 5:00pm |
|
If you're planning to close your credit card account, make sure you also consider the following factors before you take action.
If you're not happy with your current card but still want one on hand, you could find a better option by comparing some of the latest credit card offers here.
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