Guide to the balance transfer process

How to move your existing credit card debt to a new card with a 0% balance transfer.

If your credit card debt is collecting interest, a balance transfer might be the solution. You can get your credit card debt under control with a card that charges no interest for a promotional period. You can use this guide to discover the steps you need to take to request a balance transfer and some tips to paying off your debt before the introductory offer ends.

How to do a balance transfer in 4 steps

If you’re thinking of consolidating your debt by conducting a balance transfer, follow these four steps to understand how to compare your options, apply and pay down your debt with a 0% offer.

Step 1: Compare your options.

Since there are numerous 0% balance transfer offers on the market, it’s important that you research and compare them before deciding on the one that will best serve your needs. To make things easier, you can compare your options based on the following:

  • Introductory interest rate. Most balance transfer credit cards come with a 0% balance transfer interest rate, but some may come with a low but higher rate of say 6%.
  • Length of the introductory period. Balance transfer cards usually offer a low or 0% interest rate for a fixed time only. This introductory period normally last between 6 and 24 months. You should look for a card that will give you enough time to pay off your entire debt before the revert interest rate applies.
  • Revert rate. When the introductory period ends, a revert interest rate will apply to your balance. This is usually a higher interest rate (such as the standard purchase and cash advance rate) and you should factor it into your calculations, especially in the event you are unable to repay your entire debt during the introductory period.
  • Balance transfer limit. There is a limit to the amount you can transfer, and this varies among credit cards. You can only transfer up to a percentage of your approved credit limit, such as up to 70–100%.
  • Eligible issuers and cards. Balance transfers are not usually permissible between credit cards issued by the same bank or card issuer. Check our list to learn which ones you can transfer your balance to.
  • Balance transfer fee. Sometimes you will be charged a one-time balance transfer fee for the balance transfer, up to 3% of your transferred amount. As this can be a substantial fee depending on the size of your debt, you may wish to look for a card with no balance transfer fee.
  • Other card features and fees. While you shouldn’t use a balance transfer card for purchases while you’re trying to pay down a debt, if you plan to use the card beyond the balance transfer offer, you should consider its typical features. These include the annual fee, purchase interest rate, cash advance interest rate, ATM fee, foreign transaction fee and other costs where applicable.

Step 2: Apply for a credit card and request a balance transfer.

Once you have chosen your new credit card, the next step is to apply. It can usually take around 10-15 minutes to complete a credit card application and, if you're successful, your card should arrive within two weeks. To help increase your chances of approval and quicken the application process, make sure to consider the eligibility requirements and prepare the necessary information before you apply for the card:

Eligibility criteria
  • Age. You must be at least 18 years of age to apply for a credit card in Australia.
  • Income. Most cards have a minimum income requirement that begins at $15,000 yearly. Premium cards have much higher income requirements.
  • Residential status. Most cards require that applicants be Australian citizens or permanent residents, but some cards also cater for certain visa holders.
  • Credit history. All cards require that you have a good credit history and credit score.
  • Balance transfer T&Cs. As well as the balance transfer limit, there may be restrictions around the type of debt you can transfer. For example, some cards don't accept transfers from joint accounts or a personal loan.
Important information and documents
  • Proof of identification. You'll need to provide proof of identification, which usually includes a copy of your driver's licence, passport or Medicare card.
  • Proof of income and employment. You may be asked for copies of recent payslips, income statements and relevant employment contracts.
  • Proof of other assets. As well as relevant details of your assets, liabilities and expenses, you may also need to provide proof of any assets listed.
  • Balance transfer details. The card application usually includes a section for requesting your balance transfer. Since this section is very important for your balance transfer request, be sure to provide accurate details of your current loan accounts and the amount(s) you would like transferred.

If you've met the eligibility requirements and completed the application properly, you can sometimes receive approval within 60 seconds.

Step 3: Close your old account.

Once you’ve received your new credit card and your balance transfer has been processed, it’s wise to close off your old account. Make sure that the balance has been successfully moved across by contacting your previous card provider, and then close your old account so that you don’t get hit with further maintenance or annual fees in the future. If you were unable to transfer your entire debt to the new card, you’ll need to pay off any remaining balances before you close the account. See our guide on how to cancel your credit card for tips on closing your card without hurting your credit score.

Step 4: Start paying off your debt.

Once your balance transfer is complete, you will have the length of your introductory period to pay down your balance. It is crucial that you make more than the minimum repayment each month to repay the entire debt before the revert rate applies. If necessary, seek free help for managing your debt.

A balance transfer can give you a leg up in climbing out of debt without the burden of high interest. It will buy you some interest-free time to repay your debt, and can save you money that would otherwise have been lost to interest fees. With some discipline and commitment, you can use a balance transfer credit to pay off your credit card faster and cheaper.

Video: How do balance transfers work?

Compare balance transfer credit cards

Rates last updated October 18th, 2019
$
% p.a.

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Name Product Balance transfer rate Purchase rate (p.a.) Annual fee Amount Saved Product Description
HSBC Platinum Credit Card - Balance Transfer Offer
0% p.a. for 22 months
19.99% p.a.
$129 p.a.
Enjoy a balance transfer offer, yearly annual fee refund, airport lounge passes and complimentary insurance covers.
Virgin Australia Velocity Flyer Card - Balance Transfer Offer
0% p.a. for 22 months with 1% balance transfer fee
20.74% p.a.
$64 p.a. annual fee for the first year ($129 p.a. thereafter)
Save with a 0% p.a. interest rate on balance transfers for the first 22 months, with a 1% balance transfer fee. Plus, a reduced $64 first year annual fee.
Citi Clear Platinum Credit Card
0% p.a. for 9 months
0% for 9 months, reverts to 14.99% p.a.
$0 p.a. annual fee for the first year ($99 p.a. thereafter)
Enjoy a $0 first year annual fee and a 0% introductory rate on purchases and balance transfers. Plus, complimentary purchase insurance cover.
St.George Vertigo Classic
0% p.a. for 18 months
13.99% p.a.
$55 p.a.
Get 0% p.a. interest for up to 18 months on balance transfers with no balance transfer fee. Plus, a low annual fee and purchase rate.
Citi Rewards Platinum Credit Card - Exclusive Offer
0% p.a. for 13 months
0% for 13 months, reverts to 21.49% p.a.
$49 p.a. annual fee for the first year ($149 p.a. thereafter)
Finder Exclusive:
Save with 0% interest on purchases and balance transfers for 13 months (with no BT fee). Plus, a discounted $49 annual fee for the first year.
Citi Rewards Platinum Credit Card - Balance Transfer Offer
0% p.a. for 26 months with 1.5% balance transfer fee
21.49% p.a.
$0 p.a. annual fee for the first year ($199 p.a. thereafter)
Earn reward Points per $1 spent, take advantage of a 0% p.a. for 26 month balance transfer offer, plus $0 first year annual fee.
BOQ Low Rate Visa Credit Card
0% p.a. for 14 months
13.49% p.a.
$55 p.a.
A no-frills card offering 0% on balance transfers for the first 14 months with no balance transfer fee. Plus, a competitive purchase interest rate.
HSBC Platinum Qantas Credit Card
0% p.a. for 12 months
19.99% p.a.
$0 p.a. annual fee for the first year ($79 p.a. thereafter)
Save with a $0 first year annual fee and a long-term balance transfer offer. Plus, complimentary travel insurance.
BOQ Platinum Visa Credit Card
0% p.a. for 12 months
20.74% p.a.
$0 p.a. annual fee for the first year ($129 p.a. thereafter)
Enjoy 1,000 bonus Q Rewards points monthly when you meet the spend requirement, a 12-month balance transfer offer and $0 first year annual fee.
St.George Vertigo Classic - Exclusive Offer
0% p.a. for 6 months
0% for 14 months, reverts to 13.99% p.a.
$0 p.a. annual fee for the first year ($55 p.a. thereafter)
Finder Exclusive:
Low rate card offering 0% p.a. interest on purchases for the first 14 months and on balance transfers for 6 months. Plus, a $0 first year annual fee.
HSBC Platinum Credit Card
0% p.a. for 12 months
0% for 12 months, reverts to 19.99% p.a.
$129 p.a.
0% p.a. on purchases and balance transfers with no BT fee. Plus, a yearly annual fee refund when you spend $6,000 and 2 lounge passes per year.
Westpac Low Rate Card
2019 Winner
Westpac Low Rate Card
0% p.a. for 16 months
13.74% p.a.
$59 p.a.
A no frills, low rate card offering 0% p.a. interest on balance transfers for the first 16 months, with no balance transfer fee.
Qantas Premier Everyday
0% p.a. for 12 months
19.99% p.a.
$29 p.a. annual fee for the first year ($49 p.a. thereafter)
Get up to 42,000 bonus Qantas Points (7,000/month) when you spend $1,000/month for the first 6 months. Plus, complimentary insurance covers.
Bendigo Bank Low Rate Mastercard
0% p.a. for 18 months with 2% balance transfer fee
11.99% p.a.
$45 p.a.
Take advantage of 0% p.a. for 18 months on balance transfers, plus a low variable purchase interest rate of 11.99% p.a. on purchases.
Virgin Money Low Rate Credit Card
0% p.a. for 14 months
11.99% p.a.
$49 p.a.
Get a $49 annual fee, 10% cashback on purchases made in the first 3 months (capped at $100) and a 14-month balance transfer.
BankSA Vertigo
0% p.a. for 18 months
13.99% p.a.
$55 p.a.
Enjoy a 0% p.a. interest rate for up to 18 months on balance transfers. Plus, a low annual fee and purchase interest rate.
Bank of Melbourne Vertigo Classic
0% p.a. for 18 months
13.99% p.a.
$55 p.a.
Enjoy 0% p.a. interest for up to 18 months on balance transfers. Plus, a low annual fee and competitive purchase rate.
BankSA No Annual Fee
0% p.a. for 12 months with 1% balance transfer fee
20.74% p.a.
$0 p.a.
Offers a 0% p.a. for 12 months balance transfer, up to 55 days interest-free on purchases and an ongoing $0 annual fee.
Bank of Melbourne No Annual Fee Card
0% p.a. for 12 months with 1% balance transfer fee
20.74% p.a.
$0 p.a.
Enjoy 0% p.a. for 12 months on balance transfers, up to 55 days interest-free on purchases and no annual fee for the life of the card.

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4 Responses

  1. Default Gravatar
    RobertJune 11, 2013

    My Credit Card Balance transfer was completed by the bank. But the card of the other bank where the money was taken did not show this information yet.It has been 1 day. How long does it take for the other bank to process the Credit Card Balance Transfer?

    • Avatarfinder Customer Care
      JacobJune 12, 2013Staff

      Hi Robert. Thanks for your question. Please allow up to two weeks to complete the transfer of the balance. But realistically, it should be processed in a couple of business days. If it’s been longer than this, please get in touch with the lender directly to find out what’s happening. Jacob.

  2. Default Gravatar
    poojaApril 22, 2013

    Can I do a balance transfer to cover a personal loan. Thanks.

    • Avatarfinder Customer Care
      JacobApril 22, 2013Staff

      Hi Pooja. Thanks for your question. Citibank allow you to transfer the balance of a personal loan to a credit card. You can compare Citibank accounts here. Jacob.

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