How can I earn frequent flyer points with a Bankwest credit card?

Bankwest Qantas Mastercard accounts allow you to earn Qantas Frequent Flyer points for your everyday spending. You'll need to have an existing account with Qantas and link it with your Bankwest credit card to earn these points. Please note that you can only earn reward points on eligible purchases (excluding balance transfers, cash advances and gambling transactions).

Can I do a balance transfer if I already have a Bankwest credit card?

Although there are balance transfer offers available to existing Bankwest credit cardholders, the balance transfer introductory rates you see advertised are for new customers only. If you’re an existing Bankwest customer and you’re eligible for a balance transfer, Bankwest will contact you directly with details of the offer.

How do I ask for a credit limit increase on my Bankwest credit card?

When you apply for a Bankwest credit card, you will be assigned a credit limit. This is how much money Bankwest is willing to give you on your credit card. You can change your credit limit at any time after you get your credit card from Bankwest. Credit limit increase. If you would like to request a credit limit increase on your Bankwest credit card, for whatever reason, give Bankwest a call, download a credit limit increase application form or visit a Bankwest branch to apply. Bankwest looks at your income and your expenses when they assign your credit limit. If you accepted the maximum credit limit when you first applied for the credit card and your circumstances have not changed, it’s unlikely that you will be given more credit if you apply for a limit increase. When you apply for a credit limit increase, a credit enquiry mark is recorded on your credit file. Credit limit decrease. The same way you can request a credit limit increase , you can also request a credit limit decrease. This will reduce the amount of available credit you have on your credit card.

How do I get a second card for a family member?

You can add an additional cardholder to your Bankwest credit card account, if the person is over the age of 16. You can add an additional cardholder to your account when you apply for the credit card or you can complete and send in a Bankwest additional cardholder request form. If the additional cardholder is not already a Bankwest customer, they will need to verify their identity before a supplementary card can be issued. Please note that, as the primary cardholder, you'll be responsible for all transactions made on your additional cards.

How do I pay my Bankwest credit card?

You have a few options when making repayments with Bankwest: BPAY. You can make payments to your Bankwest credit card from another financial institution’s internet banking facility using BPAY. Enter the Bankwest BPAY Biller Code: 9100 and use your credit card number as the reference number. It may take between three and five business days for the BPAY payment to be processed by the bank, so make sure you allow for the time it takes for the transaction to be processed when you’re making a payment to your Bankwest credit card. Direct debit. Set up a direct debit from a transaction or savings account to automatically transfer money to your Bankwest credit card. You can choose to pay just the minimum amount, the statement balance, account balance or a fixed amount. To set up direct debit for your Bankwest credit card, fill in a direct debit request form. The form is available from on the Bankwest website. At a branch. You can pay your Bankwest credit card in person at a Bankwest branch. If your transaction account is with another bank, you could also visit a branch to pay – just take your statement or Bankwest credit card account details. Online banking. If you have a Bankwest transaction account, you can make a payment via the Bankwest Online Banking service. This is available for both computers and mobile devices. Telephone banking. If you have a Bankwest transaction account, you can make a payment by calling Bankwest on 13 17 19. If your transaction account is with another bank, you could also call the telephone banking number and make a BPAY payment. Cheque. You can post a cheque to Bankwest for your payment. If you receive paper statements, your statement will be sent in a reusable reply paid envelope to allow you to send a cheque. Just make sure you leave enough time for the cheque to be posted and processed before the due date on your statement.

How do I close or cancel my Bankwest credit card?

You can close your Bankwest credit card account through the mobile app, online or by calling Bankwest on 13 17 19. Keep in mind that you will have to pay off the whole account before you can close the account – this step-by-step guide has full details, plus tips to help you successfully close your account.

What ATMs can I use with a Bankwest card?

As well as using Bankwest ATMs for free, you can also withdraw cash at any Commonwealth Bank Group ATM without attracting an ATM fee. Note that using an ATM to get money with a credit card will attract cash advance fees and charges.

Bankwest Credit Cards Comparison & Reviews

4.2 ★★★★★ (54 reviews) Write a review

Bankwest credit cards offer something for both big spenders and the cost-conscious, with competitive rates and fees, as well as reward and frequent flyer cards.
It's also one of the few banks that offers a digital credit card before your physical card arrives in the mail.

Compare Bankwest Credit Cards

Balance transfer rate p.a.	Purchase rate p.a.	Bonus points	Annual fee	Amount Saved
Bankwest Zero Platinum Mastercard Finder Award	0% for 6 months with 3% balance transfer fee, then 18.99%	Intro purchase rate 0% for 6 months, then 18.99%	N/A	$0	$333.02 over 6 months	Get 0% p.a. on purchases and balance transfers for 6 months (with a 3% BT fee) and 0% foreign transaction fees. New customers only & minimum limit of $6k applies.	More info Compare product selectionCompare	loading
Bankwest Breeze Platinum Mastercard Finder Award	0% for 24 months with 3% balance transfer fee, then 12.99%	Intro purchase rate 12.99%	N/A	$59	$1,443.89 over 24 months	Get 0% p.a. interest on balance transfers for 24 months (with a 3% balance transfer fee). Plus 0% foreign fees and complimentary overseas travel insurance.	More info Compare product selectionCompare	loading
Bankwest Qantas Platinum Mastercard	2.99% for 9 months, then 19.99%	Intro purchase rate 19.99%	80,000	$199	$406.29 over 9 months	Earn up to 80,000 bonus Qantas Points when you meet the spend criteria. Plus, enjoy 0% foreign transaction fees & complimentary travel insurance.	More info Compare product selectionCompare	loading
Bankwest More Platinum Mastercard	0% for 6 months with 1% balance transfer fee, then 19.99%	Intro purchase rate 19.99%	130,000	$160	$273.02 over 6 months	Offers up to 130,000 bonus Points to use for up to $290 cashback, and save with 0% foreign transaction fees and a 0% p.a. balance transfer offer.	More info Compare product selectionCompare	loading
Bankwest Breeze Classic Mastercard	0% for 24 months with 3% balance transfer fee, then 12.99%	Intro purchase rate 12.99%	N/A	$49	$1,463.89 over 24 months	Save with 0% p.a. on balance transfers for 24 months (with a 3% BT fee).	More info Compare product selectionCompare	loading
Bankwest Zero Classic Mastercard	0% for 6 months with 3% balance transfer fee, then 18.99%	Intro purchase rate 0% for 6 months, then 18.99%	N/A	$0	$333.02 over 6 months	Features an ongoing $0 annual fee and an introductory rate of 0% p.a. for 6 months on purchases and balance transfers (with a 3% BT fee).	More info Compare product selectionCompare	loading
Bankwest More Classic Mastercard	0% for 6 months with 1% balance transfer fee, then 19.99%	Intro purchase rate 19.99%	30,000	$100	$333.02 over 6 months	Earn up to 30,000 bonus Points (redeemable for up to $60 cashback). Plus, a 0% p.a. balance transfer offer for 6 months (with a one-time 1% BT fee).	More info Compare product selectionCompare	loading
Bankwest Qantas World Mastercard	2.99% for 9 months, then 19.99%	Intro purchase rate 19.99%	100,000	$320	$282.86 over 9 months	Earn up to 100,000 bonus Qantas Points when you meet the spend criteria. Plus, enjoy 0% foreign transaction fees and complimentary travel insurance.	More info Compare product selectionCompare	loading
Bankwest More World Mastercard	0% for 6 months with 1% balance transfer fee, then 19.99%	Intro purchase rate 19.99%	180,000	$270	$163.02 over 6 months	Enjoy up to 180,000 bonus Points which can be redeemed for up to $400 cashback, complimentary travel insurance, and 10 airport lounge visits per year.	More info Compare product selectionCompare	loading

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What do Australians think of Bankwest credit card provider?

4.12/5 overall for Customer Satisfaction - higher than the average of 4.06
4.56/5 for Trust - higher than the average of 4.4
4.18/5 for Customer Service - higher than the average of 4.06

Based on Bankwest credit card provider scores in Finder's 2024 & 2025 Customer Satisfaction Awards.

Congratulations, Bankwest!

Bankwest was a big winner in the 2025 Finder Awards.

Winner, Best Travel Credit Card: Breeze Platinum Mastercard
Highly commended, Best Travel Credit Card: Qantas Platinum Mastercard
Winner, Best No FX fees Credit Card: Zero Platinum Mastercard

Full list of 2025 credit card winners

Benefits of getting a credit card with Bankwest

Here are some of the key benefits you can get with a Bankwest credit card:

Digital card

You can activate your Bankwest card and view your account details through the Bankwest app as soon as your application is approved thanks to the digital card feature. This gives you a way to start using your account while you wait for the physical card to come in the mail.

Temporary card lock

If you've lost your card or want to block transactions at any time, you can put a temporary lock on your credit card through the Bankwest app, online banking or by calling Bankwest on 13 17 19.

Worldwide emergency card replacement

If you're overseas, you can report your card as lost, stolen or damaged and request a replacement through the Bankwest mobile app or by calling Mastercard on +1 636 722 7111. You can also use the digital card by logging into the Bankwest app.

Bankwest Platinum and World credit cards - travel insurance

With an eligible Bankwest Platinum or World Mastercard, you can get access to complimentary overseas travel insurance when you meet the eligibility requirements. Your spouse and/or children can also get cover if they meet the eligibility requirements. As with any insurance, there are different conditions and requirements, so make sure you read the insurance policy document on the Bankwest website for full details.

Mobile payments

If you want to use your smartphone or another mobile device to make payments, you can add your Bankwest credit card to any of the following mobile wallets:

Apple Pay
Google Pay

Samsung Pay
Garmin Pay

How to apply for a Bankwest credit card

Applying for a credit card online is fast and easy. You'll need to be at least 18 years of age, and you'll need to meet minimum income requirements (which vary depending on the card). For more about eligibility, the kinds of documentation you'll need and the factors that can affect whether your card application is approved, check out our full guide to applying for a credit card.

Frequently asked questions

Bankwest Qantas Mastercard accounts allow you to earn Qantas Frequent Flyer points for your everyday spending. You'll need to have an existing account with Qantas and link it with your Bankwest credit card to earn these points. Please note that you can only earn reward points on eligible purchases (excluding balance transfers, cash advances and gambling transactions).
When you apply for a Bankwest credit card, you will be assigned a credit limit. This is how much money Bankwest is willing to give you on your credit card. You can change your credit limit at any time after you get your credit card from Bankwest.
- Credit limit increase. If you would like to request a credit limit increase on your Bankwest credit card, for whatever reason, give Bankwest a call, download a credit limit increase application form or visit a Bankwest branch to apply. Bankwest looks at your income and your expenses when they assign your credit limit. If you accepted the maximum credit limit when you first applied for the credit card and your circumstances have not changed, it’s unlikely that you will be given more credit if you apply for a limit increase. When you apply for a credit limit increase, a credit enquiry mark is recorded on your credit file.
- Credit limit decrease. The same way you can request a credit limit increase, you can also request a credit limit decrease. This will reduce the amount of available credit you have on your credit card.
You can add an additional cardholder to your Bankwest credit card account, if the person is over the age of 16. You can add an additional cardholder to your account when you apply for the credit card or you can complete and send in a Bankwest additional cardholder request form.
If the additional cardholder is not already a Bankwest customer, they will need to verify their identity before a supplementary card can be issued. Please note that, as the primary cardholder, you'll be responsible for all transactions made on your additional cards.
You have a few options when making repayments with Bankwest:
- BPAY. You can make payments to your Bankwest credit card from another financial institution’s internet banking facility using BPAY. Enter the Bankwest BPAY Biller Code: 9100 and use your credit card number as the reference number. It may take between three and five business days for the BPAY payment to be processed by the bank, so make sure you allow for the time it takes for the transaction to be processed when you’re making a payment to your Bankwest credit card.
- Direct debit. Set up a direct debit from a transaction or savings account to automatically transfer money to your Bankwest credit card. You can choose to pay just the minimum amount, the statement balance, account balance or a fixed amount. To set up direct debit for your Bankwest credit card, fill in a direct debit request form. The form is available from on the Bankwest website.
- At a branch. You can pay your Bankwest credit card in person at a Bankwest branch. If your transaction account is with another bank, you could also visit a branch to pay – just take your statement or Bankwest credit card account details.
- Online banking. If you have a Bankwest transaction account, you can make a payment via the Bankwest Online Banking service. This is available for both computers and mobile devices.
- Telephone banking. If you have a Bankwest transaction account, you can make a payment by calling Bankwest on 13 17 19. If your transaction account is with another bank, you could also call the telephone banking number and make a BPAY payment.
- Cheque. You can post a cheque to Bankwest for your payment. If you receive paper statements, your statement will be sent in a reusable reply paid envelope to allow you to send a cheque. Just make sure you leave enough time for the cheque to be posted and processed before the due date on your statement.

Sources

Thank you for your feedback!

Written by

Amy Bradney-George

Journalist

Amy is an experienced journalist with over 16 years of experience, contributing to major publications like Money Magazine, The Sydney Morning Herald, and ABC News Australia. Specialising in personal finance, she frequently appeared in media outlets and on radio. Amy holds a Bachelor of Arts in Journalism and Drama from Griffith University and earned RG146 certifications in Tier 1 Generic Knowledge and Tier 2 General Advice Deposit Products, ensuring her expertise is grounded in current financial regulations. Amy was Finder's Senior Writer for Credit Cards from 2016 to 2024. See full bio

Amy's expertise

Amy has written 505 Finder guides across topics including:

Credit cards
Frequent flyer
Credit score
BNPL
Money management
Sustainability

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50 Responses

PhyllisJune 11, 2015

I have a Zero credit card that expires 07/15. I am surprised that I have not received a replacement card yet. Can you please explain?
Thank you.

Finder

sally.mcmullen@hiveempire.comJune 12, 2015Finder

Hi Phyllis,

Thanks for your question.

Just to confirm, you have actually come through to finder.com.au, not Bankwest.

According to the Bankwest Credit Cards Conditions of Use document, the card is only valid until the expiry date. Bankwest may, at their discretion, issue a user with a replacement card.

You may wish to contact the Bankwest Customer Service team directly to request a replacement card.

I hope this has helped answer your question.

Thanks,

Sally

ozeeeeMay 11, 2015

I applied for a bankwest platinum credit card and received an email saying to send in payslips. I don’t have that, but have not heard anything back yet nor have I received anything in mail. I applied on 23rd April and it is 11th may now. Is it normal to take this long to receive card in mail ?

Finder

JonathanMay 12, 2015Finder

Hi Ozeeee, thanks for your inquiry!

If a credit card application has received conditional approval, your approval depends upon you providing verification of your details, usually payslips or personal identification. Full approval is granted once you have provided this information to a bank staff member and you have signed the contract agreement. If you have verified your details, it would be best to contact Bankwest directly in regards to the status of your application.

Cheers,

Jonathan

carmelMay 6, 2015

How do I cancel Bankwest credit card?

Finder

JonathanMay 6, 2015Finder

Hi Carmel, thanks for your inquiry!

Please refer to the link I have sent to your email for Bankwest’s contact details to cancel your credit card service.

Cheers,

Jonathan

stuartFebruary 12, 2015

how do i apply for the bankwest platinum breeze master card

Finder

JonathanFebruary 12, 2015Finder

Hi Stuart, thanks for your inquiry!

We’d like to thank you for your patience, we are currently resolving some technical issues as the Bankwest website has been experiencing some difficulty within the past few days. We will send you a confirmation email when this has been fixed and you are able to apply for the card’s exclusive offer with finder.com.au.

Kind Regards,

Jonathan

winifredDecember 2, 2014

my new pin no. won’t work

Finder

ElizabethDecember 3, 2014Finder

Hi Winifred,

Thanks for your question.

You might need to get in contact with Bankwest to assist you with your query as we don’t have access to your personal account.

Thanks,

Elizabeth

Bankwest Credit Cards

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