Irrespective of the type of credit card you’ve been looking for, offerings from Auswide Bank require your attention.
Formerly Wide Bay Australia, the formation of Auswide Bank took place in 1979, owing to a merger between the Maryborough Permanent Building Society and the Burnett Permanent Building Society, both of which began operations in the 1960s. With more than five decades of experience, Auswide Bank is the largest building society in Queensland, and the fourth largest in the country.
Headquartered in Queensland, Auswide Bank offers a range of financial services and products to customers throughout Australia, through its growing network of branches, business bankers, and mortgage brokers. As part of its offerings, you have the option to choose between low rate and platinum cards.
Compare Auswide Bank Credit Cards
Types of credit cards that Auswide Bank offers
If you wish to get a credit card through Auswide Bank you can opt for one that rewards spending or for one that does not offer too much in the form of extras, but comes with a low rate and annual fee.
Low rate cards
Low rate cards are popular owing to their typically low interest rates, and they tend to come without the frills you might expect from a platinum or premium card. The Low Rate Mastercard that Auswide Bank offers delivers on this front, and you have to pay a fairly nominal annual fee to keep the account going. This card offers a daily cash advance limit of $1,000, which you can withdraw using an ATM in Australia or overseas. This limit changes to $500 if you use Australia Post outlets. This low rate card also has a special balance transfer offer in place.
Platinum credit cards
While premium cards tend to offer more than platinum cards, platinum cards are ideal for people who don’t want too much. The Auswide Bank Platinum Mastercard gives you the ability to earn reward points when you make purchases. This card comes with a number of complimentary insurance covers, and gives you access to a round-the-clock concierge service. With this card, you can avail of a special balance transfer rate.
Advantages of getting a Auswide Bank credit card
If you have a Auswide Bank Mastercard with you, you can access your account from just about anywhere in the world, given Mastercard’s global acceptance. Other benefits include the following.
Use your Auswide Bank Platinum Mastercard to make purchases and you can earn 1 reward points on every dollar you spend. You can redeem these points in various ways, from booking travel tickets to buying merchandise.
Complimentary insurance covers
The Auswide Bank Platinum Mastecard comes with numerous complimentary insurance covers, which include interstate flight inconvenience insurance, transit accident insurance, international travel insurance, extended warranty insurance, purchase cover insurance, and guaranteed pricing scheme. The Low Rate Mastercard comes with complimentary purchase cover insurance and guaranteed pricing scheme.
Auswide Bank Platinum Mastercard cardholders have access to a multi-lingual concierge service that can help them locate and book restaurants, movie theatres, and concerts in cities around the world.
Both Auswide Bank Mastercard come with introductory balance transfer offers. The Low Rate card offers a discounted rate that stays in place for the first 12 months, and the Platinum card offers a 0% p.a. rate that stays in place for 14 months. In both cases, when the offer period ends, any leftover balance starts attracting the card’s cash advance rate.
When you get a Auswide Bank Mastercard you can get up to 4 supplementary cards for free.
These credit cards come with Mastercard PayPass technology that enables you to make contactless payments for purchases up to $100. The Mastercard Privileges program gives you access to a range of dining, entertainment, travel, and retail experiences. If you lose your card you can expect a replacement within 48 hours. Features like CardProtect, Fraudshield, and Mastercard Zero Liability are in place to offer peace of mind.
Applying for a Auswide Bank Credit Card
You can apply for a Auswide Bank credit card by visiting a branch, or you can complete an online application form. To complete your form online, click on the ‘Go to Site’ button next to the card you want to get. Before you begin the application process, make sure you meet the eligibility criteria, which include the following.
- You should be a permanent resident of Australia
- You should be over 18 years old
- You should not have poor credit rating
- You should meet minimum income requirements, $25,000 for the Low Rate Mastercard and $35,000 for the Platinum Mastercard.
The application process requires you to part with different types of information, so keep the following details handy when you begin.
- Personal details - These include your name, phone number, email address, residential address, date of birth, and marital status.
- Income and assets - You have to declare income from all sources and also make a list of all your assets and savings. These include real estate investments, investments in the stock market, as well as term deposits.
- Expenditure and liabilities - Here, you’ll have to list out details of existing credit cards and loans, as well as details surrounding everyday and periodical expenses.
What happens after I apply?
After you complete the application a Auswide Bank representative might get in touch with you for more information. The entire process from start to you receiving your card can take up to three weeks. New Auswide Bank customers have to undergo an identity verification process, and this is as stipulated by the Australian government. To do this, you might have to visit a Auswide Bank branch with the required documents.
Frequently asked questions
Here as answers to frequently asked questions about Auswide Bank credit cards, and if you want to ask a question, use the form at the bottom of the page.
How long does the application process take?
If you have access to all the required information the online application should take around 10 minutes to complete.
How can I check the status of my application?
You can do this online, by calling 1300 135 538 (or +61 2 8225 0620 from overseas), or by visiting a Auswide Bank branch.
What repayment options do I have?
You can visit a branch to make a payment or you can mail in a cheque. You can also make payments via electronic funds transfer using any Australian bank account. All payments should be in Australian dollars.
Does the rewards program attract any fee?
No, you get free membership to the rewards program along with your Auswide Bank Platinum Mastercard.
How do I redeem reward points?
You can redeem your reward points online or over the phone. You can redeem points through the Take Flight 'Cashback' program within 30 days of using your card to book a flight, train, cruise, tour bus, and even accommodation. You can also redeem your reward points through Virgin Blue's 'Velocity Rewards' or Singapore Airline’s 'Krisflyer' loyalty programs. Other options include redeeming them for merchandise, gift vouchers, or store vouchers.
Do the points expire and is there a cap?
Your reward points don’t expire as long as you keep the account open, and there is a 100,000 points cap.
Do these cards offer interest free days?
Yes, both Auswide Bank credit cards offer up to 55 interest free days. These apply only on purchases.
Is the cash advance rate the same as the purchase rate?
No, both cards have different cash advance and purchase rates, where the former is slightly higher.
What fees do I have to pay?
Both cards attract an annual fee, but you can look forward to an annual fee waiver if you are a Auswide Bank Freedom Package customer. Other fees and charges you might have to pay include over limit fees, late payment fees, cash advance fees, dishonour fees, foreign exchange conversion fees, and information request fees.
What is the credit limit and can I request for a change?
The credit limit of the Low Rate card is in between $2,000 and $15,000, and for the Platinum card this changes to in between $6,000 and $30,000. While you can apply for an increase or decrease in your credit limit, there is no surety of its approval.
What should I do if I lose my card?
Upon realising that you’ve lost your card, report the same immediately by calling 1300 135 538 from within Australia, and +61 2 8225 0620 from overseas.