Little girl and her mother at the doctors office

Comprehensive health insurance

Find out more about the top tier extras cover and choose the right policy for you and your family.

Extras insurance, also referred to as general or ancillary cover, is for all health services that are not covered by Medicare. This includes dental, optical, physiotherapy as well as other treatments and programs that concern physical and psychological wellbeing.

It's also the health insurance policy type that is exclusively for covering services at non-hospital medical facilities like GP offices and clinics. If you are looking for insurance for hospital related treatment you need to take out hospital insurance, or a combination hospital and extras policy.

Compare comprehensive health insurance policies and receive a quote

Details Features
Premier Extras
Premier Extras
Comprehensive extras policy that insures you for out of hospital treatments that Medicare won't cover. Services include major dental, laser eye surgery, chiropractic and ambulance transport.
  • No annual limit on general dental
  • $250 optical annual limit
  • $500 medical appliances annual limit
  • $1000 pharmaceuticals annual limit
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Top Extras
Top Extras
Provides generous benefits with overall limits for a comprehensive range of services including major dental, optical and psychology services. Restricted fund: Only current and former members of an education union and their families can join.
  • Unlimited general and preventative dental
  • $260 optical annual limit
  • $800 physiotherapy annual limit
  • $600 complimentary therapy annual limit
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Top Extras
Top Extras
Comprehensive extras cover that includes a wide range of non-hospital related treatments and services. Restricted fund: Only current and former employees of the Commonwealth Bank of Australia Group and their eligible families can join.
  • Generous overall limits on services
  • Major dental including orthodontics
  • Unlimited preventative dental
  • Hearing aids
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Platinum 80%
Platinum 80%
Platinum 80% provides you with 80% back on all included extras.
  • Claim up to $8500 on extras
  • General, complex and major dental and orthodontics
  • Pharmacy
  • Travel vaccinations
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Super Extras is the highest level of extras cover available from AHM and provides cover for services ranging from major dental to diet and nutrition to health improvement benefits.
  • No family limits
  • Orthodontics
  • Outpatient care
  • Pre and postnatal
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Gold Extras Set Benefits
Gold Extras Set Benefits
Top level extras cover including cover for a wide range of popular services including orthodontics, physiotherapy and optical.
  • Podiatry
  • Nursing
  • Pressure garments
  • Weight loss program
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Platinum Extras Cover
Platinum Extras Cover
Top level extras cover with highes range of cover for therapies and serivces.
  • 100% back on up to 2 dental visits per year
  • 100% back on initial chiro, physio, osteo
  • General therapies cover
  • Vaccinations and immunisations cover
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Top Extras
Top Extras
NIB's premier extras cover with up to $1,000 in General dental covered annually and cover for a range of therapies including Chiro & Osteo.
  • $1,000 general dental cover annual limit
  • $600 physiotherapy annual limit
  • Unlimited ambulance cover
  • $350 optical annual limit
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Top Extras
Top Extras
Top level extras cover with highest percentage back.
  • 60 - 100% back
  • $800 dental annual limit per person
  • $850 physiotherapy annual limit per person
  • $300 optical annual limit per person
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What are the different levels of extras insurance?

Extras insurance comes in three tiers of cover which are basic, medium and comprehensive.

  • Comprehensive cover. Comprehensive health insurance policies must include a wide range of services, with annual benefits that are equal to or above the industry average. Comprehensive policies offer cover for a wealth of services and treatments such as occupational therapy, remedial massage and blood glucose monitors.
  • Medium cover. Medium cover offers protection against the costs of major dental work and at least five options from a list that includes optical, chiropractic, physiotherapy and psychology.
  • Basic cover. These affordable policies provide cover for basic treatments and procedures.

What level of protection can I expect?

Comprehensive health insurance gives you the highest possible cover for a range of extras, including:

  • Dental. Accounting for more than half of all benefits paid out by insurers, comprehensive dental covers general and major operations, as well as orthodontic and endodontic work.
  • Optical. Most comprehensive health insurance policies provide cover for $250 worth of optical claims per year.
  • Therapies. Comprehensive extras insurance has various limits for physical and psychological therapies. Comprehensive health insurance often covers physiotherapy, podiatry and psychology along with treatments like acupuncture and naturopathy.
  • Other benefits. Many comprehensive extras policies provide some level of cover for expensive equipment such as hearing aids and treatments including laser eye surgery.

Any conditions I should be aware of?

While exclusions for what is and isn’t covered can vary from insurer to insurer, all policies will have limits and waiting periods you need to know about.

  • Benefit limits. Check what limits your policy has in regards to not only what you can claim but how much you can claim for a specific service. These limits can be yearly or lifetime, so don’t get caught out.
  • Waiting period. Another thing to be aware of is waiting periods. A waiting period is the time you have to wait before you can claim a benefit on a service. Depending on the benefit, waiting periods can be as short as one day or as long as a couple of years.

Who can benefit from comprehensive cover?

Whether or not you should invest in comprehensive extras insurance will largely depend on age and current health:

  • Families with children. A high level of cover could offer security for advanced dental work including braces and crowns. Families with a history of long or short-sightedness may feel that the likely costs of lenses make comprehensive health insurance a wise investment.
  • Singles or couples. A simple and well-rounded policy could help with a variety of out-of-hospital services, treatments and therapies.

Before you commit to a comprehensive extras insurance policy make sure to carefully compare all of your options. Some providers have loyalty bonuses and allow you to accumulate parts of your policy you don’t use. Others offer benefits such as discounted gym memberships and food payments which could add significant value to a sizeable investment.

Frequently asked questions

Will my insurer pay for everything

Even with fully comprehensive health cover this is rarely the case. Instead you will likely have to make gap-payments for any services, the gap being the difference between the insurer's contribution and the total cost.

How will my insurer calculate the amount they pay out?

This can be done in two ways and will depend on who your policy is with:

  • Fixed benefit. Your insurer will pay a specific amount for different services.
  • Percentage back. Your insurer will contribute a set percentage towards any treatment.

Once I have insurance can I use it straight away?

Most insurers implement waiting periods after you start a new policy meaning it will likely be a few months or even a year before they will contribute to any health care.

Can I see how much I have claimed?

Ask your provider for an annual claims statement which will show how much you have paid and how much you have claimed.

Looking for comprehensive extras cover? Speak to an adviser and compare quotes

Picture: Shutterstock

Richard Laycock

Richard is the senior insurance writer at and is on a mission to make insurance easier to understand.

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