HIF offers a range of health insurance policies. Keep in mind, you should compare a range of providers to help find the best health insurance for your needs.
For extras benefits, you can claim on the spot using your HIF member card, as long as the healthcare provider has a HICAPS machine. You can also claim online via the member centre, or through the HIF app. You can also claim by mail, including a completed claim form and all the relevant receipts and information, and sending it to HIF, GPO Box X2221, Perth, WA 6000.
For hospital claims, you'll be asked to pay the excess (if applicable) when admitted. From there, any bills will be forwarded to HIF. If this doesn't happen, and you get a bill, post it to HIF, Reply Paid X2221, Perth, WA 6847.
HIF's complaints record could be better. Despite only claiming 0.7% of market share, HIF accounted for 0.9% of all private health insurance complaints received by the Commonwealth Ombudsman.
As part of the Finder Green Awards, we're delighted to announce HIF as our first ever Green Health Insurer of the Year. HIF should be commended for its strong carbon offsetting program and low overall emissions.
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HCi is a not-for-profit health fund that offers hospital, extras and combined cover that includes a wide range of medical services and treatments.