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Defence Health Health Insurance Policy Review

Find out if you can save with the help of Defence Health – compare cover and find the right policy.

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Defence Health offers a range of health insurance options to more than 3000,000 Australians with Defence connections as well as ADF members. With hospital and extras cover to suit everyone from the young and healthy to those who need comprehensive protection, it provides cover for those no longer serving as well as their family and relatives.

finder.com.au does not currently have access to this health insurance brand. You may wish to compare options available on the health insurance homepage.

They offer memberships to the following people:

  • Anyone who has previously served in the ADF, regardless of whether they served part-time or full-time, as well as their partners and children
  • Anyone who works in the Department of Defence or a related department
  • Anyone who currently works or has previously worked for a Defence supplier
  • Anyone who is the extended family member of anyone listed above. This includes parents, children, siblings, grandchildren, ex-spouses and partners
  • ADF Partners and families
  • Active reservists (anyone serving in the Army Reserve, Air Force Reserve or Naval Reserve), their partners and families.

Permanent ADF members are not required to take out cover for themselves but can cover their partners and children.

Who is Defence Health?

Defence Health is a not-for-profit health fund with over 65 years of experience in the insurance industry. Defence Health is a member-owned health fund that is designed to serve the needs of the Defence community. Rather than being run to benefit shareholders or a big corporation, Defence Health is run in the interests of its members. This means it can offer affordable and competitive cover to Australians with Defence connections – no matter what their health insurance needs are.

What health insurance options are available?

  • Ultimate Hospital Gold. This policy offers comprehensive cover for all that Medicare covers, including everything from joint reconstructions and heart services to pregnancy IVF and psychiatric services.
  • Advantage Hospital Silver Plus. This policy only has 3 exclusions - weight loss surgery, pregnancy and birth, and assisted reproductive surgery - making it suitable for those who want top level cover without pregnancy and birth services.
  • Core Hospital Silver. Core Hospital Silver is Defence Health's mid-range offering and includes the 26 clinical categories required for a Silver rating and covers for the cost of a range of procedures like brain and nervous system, ear, nose and throat, eye (not cataracts) and more.
  • Everyday Hospital Bronze Plus. This policy includes the 18 clinical categories required for a Bronze rating, providing cover for the likes of breast surgery (medically necessary) diabetes management (excluding insulin pumps) and dental surgery.
  • Essentials Hospital Basic Plus. This basic policy includes ambulance and accidents. If you want cover for a selection of basic hospital treatments or simply to avoid being hit with levies and loadings by the government, this policy is designed with you in mind.
  • Premier Extras. This offers top-level extras protection for a range of general treatments including ambulance, preventative dental, general dental, major dental, orthodontics, optical, physio, chiropractic, antenatal and postnatal services, pharmacy and vaccinations, alternative therapies, exercise physiology, psychology, podiatry, speech therapy, occupational therapy, dietitian and more.
  • Value Extras. This mid-range policy covers a similarly wide range of treatments but offers lower benefit limits than a Premier Extras policy. Features include comprehensive ambulance cover, no annual limit on general dental treatment, no-gap glasses deals and much more.
  • Essential Extras. This option is designed to offer wallet-friendly cover on the general treatments you're most likely to use. This includes cover for general and preventative dental, ambulance treatment, optical, physio, travel vaccinations and alternative therapies.

ADF packages are for ADF members, their partners and families only:

  • Total Package Gold. The ADF Total package allows you to take advantage of a range of extras treatments with generous annual limits. It offers higher benefits on dental, speech therapy, physiotherapy, psychology, antenatal and postnatal services and more. As a result of national pricing, your premium stays the same no matter where you are posted.
  • Essentials Package Basic Plus. The ADF Essentials Package is its entry level combined policy, which covers a limited range of hospital and extras treatments.

Information on tiers

The new classification system that has been introduced last year means that Defence Health have created a range of new policy options. Their hospital cover policies have adapted to the new requirements set out by the government, as well as new 'plus' categories which mean they exceed the minimum standards set out by the government.

Young people discount

If you're over 21, single and not studying full-time, you're not covered by your family's health insurance. Defence Health has a Young Adult Support Plan which lets singles under 25 maintain health cover. All you need to do is take out your own Value Extras cover (or Premier Extras) and you can stay on your family's hospital cover.

Member offers

  • Dental & Optical Network. Available to all members with extras cover. Dental & Optical network gives members access to dental care at reduced fees, optical benefits and you can also receive no gap on preventive treatments.
  • Health and Wellbeing Programs. Most members with combined hospital and extras cover have access to Defence Health's health and wellbeing benefits. This includes help to quit smoking and benefits paid for a range of health screening tests
  • Ex-serving exclusives. Defence Health provides a number of exclusive offers to ex-serving members, providing guidance on managing your health and wellbeing after you transition.
  • Young Adult Support Plan. Singles under 25 can maintain hospital and extras cover when they sign up to Value Extras cover.
  • MyBaby Support Program. The MyBaby support program provides members with expert advice, tailored content and practical ante and postnatal support.
  • Life after the ADF. If you're transitioning from the Australian Defence Force (ADF) to a civilian, Defence Health offers several health insurance options so you can continue to be covered. If your family already has a policy, they can simply add you on to it. If you're moving from the permanent ADF (SERCAT 6-7) to Reserves (SERCAT 3-5), you can stay on one of Defence Health's exclusive ADF packages or choose from their mix and match policies and still get special ADF premiums. You'll also get a 10% premium reduction on hospital or hospital and extras cover for the first 12 months following your discharge.

How to make a claim

In many cases, extras claims can be lodged and paid on the spot using electronic claiming; all you have to do is swipe your Defence Health membership card. For all other claims, you will need to claim through Defence Health's mobile claiming app on your smartphone or tablet, online through the member area of the Defence Health website, or by completing a claim form and emailing, faxing or mailing it back to Defence Health.

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10 Responses

  1. Default Gravatar
    PaulApril 10, 2017

    Do you have tailored packages?
    eg: We’re both over 65 and would want most of the services provided by Premier Hospital BUT;
    I had my appendix out years ago;
    We’re certainly not going to get pregnant!
    It is highly unlikely that we will need any ‘gastric banding’ type services;
    I have a DVA White Card which will cover any cancer treatment for myself;
    … just to name a few.

    • Avatarfinder Customer Care
      ZubairApril 11, 2017Staff

      Hi Paul,

      Thank you for your question.

      You have contacted finder.com.au, a comparison and information service and not actually Defence Health Health Insurance.

      Defence Health Health Insurance is not currently one of the brands in our panel of health insurers. You will need to contact them directly about this matter.

      All the best,
      Zubair

  2. Default Gravatar
    maureenMarch 27, 2017

    How do I get in touch or where is the table set out in order to see comparisons.I am the sister of a Vietnam Veteran

    • Avatarfinder Customer Care
      ZubairMarch 28, 2017Staff

      Hi Maureen,
      https://www.finder.com.au/wordpress/wp-admin/post.php?post=370698&action=edit#comments-form
      Thank you for your question.

      You have contacted finder.com.au, a comparison and information service and not actually Defence Health Health Insurance.

      Defence Health Health Insurance is not one of the brands in our panel of health funds, which means while you can compare cover from Navy Health on our site you will need to contact Defence Health directly about taking out cover.

      To compare quotes from the 30+ health funds, please head to ourhealth insurance home page.

      Cheers,
      Zubair

  3. Default Gravatar
    ANDREAMarch 1, 2017

    I had to pay extra for an MRI Spine so is that claimable ?

    • Avatarfinder Customer Care
      ZubairMarch 2, 2017Staff

      Hi Andrea,

      Thank you for your question.

      You have contacted finder.com.au, we are a comparison and information service and not actually Defence Health Insurance. Defence Health Insurance is not currently one of the brands in our panel of health insurers. It’s a good idea to get in touch directly with your insurer or consult the Product Disclosure Statement for clarification on whether you are eligible to receive a claim. You may find our health insurance for MRI guide helpful.

      All the best,
      Zubair

  4. Default Gravatar
    ColleenMarch 9, 2016

    My husband served in the Army Reserve during his National Service, can we join Defence Health?
    Regards
    Colleen

    • Avatarfinder Customer Care
      RichardMarch 10, 2016Staff

      Hi Colleen,

      Thanks for your question. finder.com.au is a comparison service and not an insurer. Looking at the Defence Health website, it looks like active Reservists and their families are eligible to join. Unfortunately, it makes no mention of ex-reservists. You may wish to contact them directly for clarification by calling 1800 335 425.

      I hope this was helpful,
      Richard

    • Default Gravatar
      FrancesMarch 30, 2017

      Am I covered for a visit to a naturopath?

    • Avatarfinder Customer Care
      ZubairMarch 31, 2017Staff

      Hi Frances,

      Thank you for your question.

      You have contacted finder.com.au, a comparison and information and not actually Defence Health Health Insurance.

      You will need to contact Defence Health Health Insurance directly to check if you are eligible for naturopathy benefit.

      Cheers,
      Zubair

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