Priceline are a simple, no-nonsense health insurance brand offered by the popular pharmacy, underwritten by nib. Regular shoppers can score some great benefits as members, so should definitely consider their cover options.
Priceline Health Insurance offers exclusive rewards like double Sister Club points and a 4% discount for existing pharmacy customers.
Underwritten by nib, Priceline health insurance contributes to nib’s 8.80% share of total health insurance complaints.
With limited policy options, it suits those seeking simple cover rather than extensive customisation.
Pros
Priceline health insurance member score extra benefits to the Priceline Sister Club, including double points.
Priceline is underwritten by nib, one of Australia's largest health funds.
Sister Club members receive a pretty decent 4% discount when they direct debit their premiums.
Cons
Priceline doesn't offer much product variety, with just 4 hospital and 3 extras policies. This could be an advantage if you're after a no-nonsense health fund, but it could be a bit limiting if you want to customise your cover.
Priceline health insurance: Our expert verdict
Priceline health insurance is a sensible extension of the company's pharmacy product, with a simple product lineup that promises to look after all of your health care needs. Underwritten by nib, it's a no frills product, but is probably mainly good for people who already shop at Priceline pharmacies.
Priceline is good if:
You want a no-nonsense health insurance product with a simple product offering.
You regularly shop at Priceline pharmacies and can take advantage of the additional Sister Club rewards.
Priceline is not great if:
You don't do a lot of shopping at Priceline pharmacies, or don't have one near you.
You want more flexibility in your coverage.
"If you already shop at Priceline pharmacy and are a member of the Sister Club, then Priceline health insurance could be a great fit for you. It has a straightforward product lineup and can supercharge your rewards. However, if you're not a Priceline customer already, it's possible you could find a better deal elsewhere."
10 health funds have upped their prices since 1 April. Some 38% of health insurance customers are facing higher bills (as of 1 June). That's more than 5.5 million Australians.
The price increases make now a great time to look for better-value health insurance. The switching process between funds is simple. You typically won't have to re-serve any waiting periods.
We looked at the most recent Ombudsman health insurance complaints to see how nib brands stacked up. Priceline complaints are lumped in with a lot of other brands underwritten by nib, including Qantas, AAMI, Apia as well as nib itself. Generally speaking, nib did okay, with a relatively good complaints-to-market share ratio.
nib received a lower percentage of total complaints (8.80%) than its market share (9.70%).
nib had proportionally more complaints than all the other big health funds, including HBF, Bupa, and Medibank, ahm and HCF.
Priceline health insurance frequently asked questions
Yes, Priceline health insurance is offered by the same company as the pharmacy chain. In fact, being a Priceline health fund member entitles you to additional benefits on Priceline's Sister Club rewards program.
Priceline health insurance is underwritten by nib, along with a range of other brands like Qantas, AAMI, Suncorp and ING. This means that nib is the underlying insurer that actually provides your cover. However, you will still mainly deal with the Priceline team when making claims.
A seasoned journalist with over 10 years of experience in news, politics and finance reporting, Tim has previously held roles at the ABC, SBS and Fairfax Media. Tim’s expert insights have been quoted in The Australian, The Daily Telegraph, The Courier Mail and more. He regularly appears on TV and radio, and has been interviewed on 7 News, Sunrise, SBS News, ABC Local, 3AW and 5AA. Tim is passionate about simplifying complex insurance topics for Australian consumers. He holds a Bachelor of Arts (Politics) from Macquarie University and a Tier 1 General Insurance (General Advice) certification, which meets the requirements of ASIC Regulatory Guide 146 (RG146).
If you’re interested in a media interview with Tim, please reach out to our PR team at aupr@finder.com.
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