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Priceline Health Insurance Review
Priceline are a simple, no-nonsense health insurance brand offered by the popular pharmacy, underwritten by nib. Regular shoppers can score some great benefits as members, so should definitely consider their cover options.
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Pros
Priceline health insurance member score extra benefits to the Priceline Sister Club, including double points.
Priceline is underwritten by nib, one of Australia's largest health funds.
Sister Club members receive a pretty decent 4% discount when they direct debit their premiums.
Cons
Priceline doesn't offer much product variety, with just 4 hospital and 3 extras policies. This could be an advantage if you're after a no-nonsense health fund, but it could be a bit limiting if you want to customise your cover.
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Priceline health insurance: Our expert verdict
Priceline health insurance is a sensible extension of the company's pharmacy product, with a simple product lineup that promises to look after all of your health care needs. Underwritten by nib, it's a no frills product, but is probably mainly good for people who already shop at Priceline pharmacies.
Priceline is good if:
You want a no-nonsense health insurance product with a simple product offering.
You regularly shop at Priceline pharmacies and can take advantage of the additional Sister Club rewards.
Priceline is not great if:
You don't do a lot of shopping at Priceline pharmacies, or don't have one near you.
You want more flexibility in your coverage.
If you already shop at Priceline pharmacy and are a member of the Sister Club, then Priceline health insurance could be a great fit for you. It has a straightforward product lineup and can supercharge your rewards. However, if you're not a Priceline customer already, it's possible you could find a better deal elsewhere.
10 health funds have upped their prices since 1 April. Some 38% of health insurance customers are facing higher bills (as of 1 June). That's more than 5.5 million Australians.
The price increases make now a great time to look for better-value health insurance. The switching process between funds is simple. You typically won't have to re-serve any waiting periods.
We looked at the 2022 Ombudsman health insurance complaints to see how nib brands stacked up. Keep in mind that Priceline complaints are lumped in with a lot of other brands underwritten by nib, including Qantas, AAMI, Apia as well as nib itself
nib received a slightly smaller percentage of total complaints (9.40%) than its market share (9.30%).
nib had proportionally more complaints than several other big health funds, including HBF, Bupa and Medibank.
This chart shows the weighted volume of complaints received by each health fund, according to the Commonwealth Ombudsman. The lower the number, the better. Only non-restricted funds with a national market share of at least 0.1% are included here. nib is ninth overall in this ranking. The weighting ensures that funds are compared fairly; larger funds serve more customers so can potentially get more complaints.
Why you can trust Finder's health insurance experts
We're free
Our health insurance engine is completely free to use. You pay the same as buying directly from the health insurer. Better still, we regularly run exclusive deals that you won't find on any other site.
Unlike other comparison sites, we're not owned by an insurer. That means our opinions are our own and you can compare nearly every health fund in Australia on the site (and find a better deal).
We're here to help
Since 2014, we've helped 350,000+ people find health insurance by explaining your options simply. We'll never ask for your number or email to see prices. We're here to help you make a decision.
Priceline health insurance frequently asked questions
Yes, Priceline health insurance is offered by the same company as the pharmacy chain. In fact, being a Priceline health fund member entitles you to additional benefits on Priceline's Sister Club rewards program.
Priceline health insurance is underwritten by nib, along with a range of other brands like Qantas, AAMI, Suncorp and ING. This means that nib is the underlying insurer that actually provides your cover. However, you will still mainly deal with the Priceline team when making claims.
Tim Bennett is a Finder insurance expert. For over 10 years he's reported on news, politics, finance and other topics as a journalist and radio presenter. Tim's roles have included radio news reader and breakfast at the ABC, news producer for SBS and producer for Fairfax Media. Tim regularly appears as a health insurance expert on programs like Sunrise and SBS news, as well as in the Australian, The Daily Telegraph, The Courier Mail and more.
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