Priceline Health
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Priceline Health Insurance Review

Priceline are a simple, no-nonsense health insurance brand offered by the popular pharmacy, underwritten by nib. Regular shoppers can score some great benefits as members, so should definitely consider their cover options.

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Tim Bennett

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Pros

  • Priceline health insurance member score extra benefits to the Priceline Sister Club, including double points.
  • Priceline is underwritten by nib, one of Australia's largest health funds.
  • Sister Club members receive a pretty decent 4% discount when they direct debit their premiums.

Cons

  • Priceline doesn't offer much product variety, with just 4 hospital and 3 extras policies. This could be an advantage if you're after a no-nonsense health fund, but it could be a bit limiting if you want to customise your cover.

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Priceline health insurance: Our expert verdict

Priceline health insurance is a sensible extension of the company's pharmacy product, with a simple product lineup that promises to look after all of your health care needs. Underwritten by nib, it's a no frills product, but is probably mainly good for people who already shop at Priceline pharmacies.

Priceline is good if:

  • You want a no-nonsense health insurance product with a simple product offering.
  • You regularly shop at Priceline pharmacies and can take advantage of the additional Sister Club rewards.

Priceline is not great if:

  • You don't do a lot of shopping at Priceline pharmacies, or don't have one near you.
  • You want more flexibility in your coverage.

If you already shop at Priceline pharmacy and are a member of the Sister Club, then Priceline health insurance could be a great fit for you. It has a straightforward product lineup and can supercharge your rewards. However, if you're not a Priceline customer already, it's possible you could find a better deal elsewhere.

Tim Bennett

Tim Bennett
Finder health insurance expert

Couple looking at bills

Save on your insurance: June 2023

10 health funds have upped their prices since 1 April. Some 38% of health insurance customers are facing higher bills (as of 1 June). That's more than 5.5 million Australians.

The price increases make now a great time to look for better-value health insurance. The switching process between funds is simple. You typically won't have to re-serve any waiting periods.

See the latest health insurance deals for June 2023.

Priceline health insurance complaints

We looked at the 2022 Ombudsman health insurance complaints to see how nib brands stacked up. Keep in mind that Priceline complaints are lumped in with a lot of other brands underwritten by nib, including Qantas, AAMI, Apia as well as nib itself

  • nib received a slightly smaller percentage of total complaints (9.40%) than its market share (9.30%).
  • nib had proportionally more complaints than several other big health funds, including HBF, Bupa and Medibank.

This chart shows the weighted volume of complaints received by each health fund, according to the Commonwealth Ombudsman. The lower the number, the better. Only non-restricted funds with a national market share of at least 0.1% are included here. nib is ninth overall in this ranking. The weighting ensures that funds are compared fairly; larger funds serve more customers so can potentially get more complaints.

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Priceline health insurance frequently asked questions

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