Priceline Health Insurance Review

Priceline are a simple, no-nonsense health insurance brand offered by the popular pharmacy, underwritten by nib. Regular shoppers can score some great benefits as members, so should definitely consider their cover options.

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Tim Bennett

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Priceline Health
4.6 based on 835 reviews

Key takeaways

  • Priceline Health Insurance offers exclusive rewards like double Sister Club points and a 4% discount for existing pharmacy customers.
  • Underwritten by nib, Priceline health insurance contributes to nib’s 8.80% share of total health insurance complaints.
  • With limited policy options, it suits those seeking simple cover rather than extensive customisation.

Pros

  • Priceline health insurance member score extra benefits to the Priceline Sister Club, including double points.
  • Priceline is underwritten by nib, one of Australia's largest health funds.
  • Sister Club members receive a pretty decent 4% discount when they direct debit their premiums.

Cons

  • Priceline doesn't offer much product variety, with just 4 hospital and 3 extras policies. This could be an advantage if you're after a no-nonsense health fund, but it could be a bit limiting if you want to customise your cover.

Priceline health insurance: Our expert verdict

Priceline health insurance is a sensible extension of the company's pharmacy product, with a simple product lineup that promises to look after all of your health care needs. Underwritten by nib, it's a no frills product, but is probably mainly good for people who already shop at Priceline pharmacies.

Priceline is good if:

  • You want a no-nonsense health insurance product with a simple product offering.
  • You regularly shop at Priceline pharmacies and can take advantage of the additional Sister Club rewards.

Priceline is not great if:

  • You don't do a lot of shopping at Priceline pharmacies, or don't have one near you.
  • You want more flexibility in your coverage.
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"If you already shop at Priceline pharmacy and are a member of the Sister Club, then Priceline health insurance could be a great fit for you. It has a straightforward product lineup and can supercharge your rewards. However, if you're not a Priceline customer already, it's possible you could find a better deal elsewhere."

Insurance expert

Priceline health insurance complaints

Priceline health insurance is underwritten by nib, so the Ombudsman reports its complaints under nib. Here's how nib stacked up in the 2024–25 State of the Health Funds report:

  • nib received 9.6% of all complaints, just under its 9.8% share of the market.
  • That gives it a market-share-to-complaint ratio of 98%, so it drew about as many complaints as its size would suggest.

Priceline health insurance frequently asked questions

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A seasoned journalist with over 10 years of experience in news, politics and finance reporting, Tim has previously held roles at the ABC, SBS and Fairfax Media. Tim’s expert insights have been quoted in The Australian, The Daily Telegraph, The Courier Mail and more. He regularly appears on TV and radio, and has been interviewed on 7 News, Sunrise, SBS News, ABC Local, 3AW and 5AA. Tim is passionate about simplifying complex insurance topics for Australian consumers. He holds a Bachelor of Arts (Politics) from Macquarie University and a Tier 1 General Insurance (General Advice) certification, which meets the requirements of ASIC Regulatory Guide 146 (RG146). If you’re interested in a media interview with Tim, please reach out to our PR team at aupr@finder.com. See full bio

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Tim has written 137 Finder guides across topics including:
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