GMHBA members can lodge an extras claim in the following ways:
- By swiping their membership card. You can swipe your GMHBA membership card at the provider when paying the account to claim instantly.
- Online. You can claim online through the GMHBA member self-service centre.
- At a GMHBA branch. Take your itemised receipt and/or account to your nearest GMHBA branch.
- By post. Download a claim form from the GMHBA website, complete it and return it to the health fund along with your itemised receipt and/or account.
- At a Medicare office. You can also lodge a claim at your nearest Medicare branch. It will then be sent to GMHBA for processing.
If you need to make a claim for medical costs, the claims process differs depending on whether or not your doctor participates in GMHBA's Gap Cover Scheme. If the doctor does participate, the bill for your medical costs will be sent to Medicare and GMHBA. If the doctor does not participate, you'll need to follow these steps:
- Take your bill and paperwork to Medicare to receive a medical statement and a cheque.
- Send the medical statement to GMHBA.
- GMHBA will send you a cheque for payment.
- Send the cheques from Medicare and GMHBA to your doctor.
- The doctor will bill you for any expenses not covered by Medicare and your health fund.
