GMHBA Health Insurance Review 2021 | Finder

GMHBA Health Insurance Review

GMHBA is a not-for-profit insurer with a wide range of hospital and extras policies and a generous rewards program.

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If you like the idea of a not-for-profit health insurer that puts people before profit, you might like GMHBA. They offer a wide range of hospital and extras policies giving you a ton of choice and allowing you to be flexible with your cover.

They also keep things interesting by offering access to a fully featured and highly generous rewards program on most policies.

Top 3 features
  1. Good for people who want the flexibility to mix and match their hospital and extras cover.
  2. Good for people who want access to a generous rewards program.
  3. Beware if you get overwhelmed by too many choices. does not currently have access to this health insurance brand. You may wish to compare options available on the health insurance homepage.

Who is GMHBA?

GMHBA Health Insurance was founded in 1934 in Geelong by a group of workers from the Australian Cement Company. Today, this not-for-profit, member-based organisation offers a choice of health insurance policy options to suit the cover needs of a wide range of Australians.

What health insurance options are available?


  • Basic Plus. Starting at around $17 a week, this covers you as a private patient in a public hospital and comes with an excess of $500.
  • Bronze Essential with AIA Vitality. At around $20 a week, this policy covers everything included to qualify as bronze. It also comes with AIA Vitality, the health and wellbeing program that rewards healthy behaviours.
  • Bronze Plus. This policy includes everything the Bronze Essential policy covers plus dental surgery.
  • Silver Core with AIA Vitality. This policy covers all 26 clinical categories required to get the Silver designation, including cover for dental surgery, heart treatments and podiatric surgery. It also includes AIA Vitality.
  • Silver Plus. This covers everything the Silver Core policy does plus a few more like sleep studies and full instead of restricted cover for rehabilitation and palliative care.
  • Silver Plus Premium. For around $32 a week, this includes everything the Silver Plus policy covers plus additional services including cataracts, joint replacements, kidney dialysis and insulin pumps. It does not cover pregnancy and comes with a choice of excesses. This policy does not come with access to the AIA Vitality rewards program.
  • Silver Plus Classic with AIA Vitality. This policy covers you for exactly the same as Silver Plus Premium except that you also get access to the AIA Vitality rewards program.
  • Gold Premium. Gold Premium hospital comes with a $750 excess and can pay towards all 38 clinical services.
  • Gold Ultimate with AIA Vitality. This includes all 38 clinical categories required for a gold label including pregnancy, weight loss surgery, assisted reproductive services (like IVF) and pain management with device, but it also comes with two excess options - $500 or $750 - and access to AIA Vitality.


  • Basic Extras Set Benefits. This offers cover for preventative dental, optical, a range of therapies, some pharmaceuticals, health aids and preventative treatments. It gives you a set benefit you'll get back per treatment, meaning you'll get the same dollar amount back for a specific treatment no matter how much the provider charges.
  • Basic Extras 55. Exactly the same as Basic Extras Set Benefits but instead of set benefits, you'll get 55% of your costs back regardless of what your provider charges.
  • Mid Extras Set Benefits. Gives you a bit more than Basic Extras including orthodontics, major dental, psychology and a wider variety of health aids. Each treatment-type gives you back a set benefit amount no matter how much the provider charges.
  • Mid Extras 65. Exactly the same as Mid Extras Set Benefits except you get 65% of your costs back for most treatment types regardless of what the provider charges.
  • Top Extras Set Benefits. Covers most of what the Mid Extras policies cover with the inclusion of prenatal and antenatal services and exercise physiology. The benefit limits are higher than Mid and the set benefits for each treatment visit are also higher in most cases.
  • Top Extras 75. Exactly the same as Top Extras Set Benefits but instead of set benefits, you'll get back 75% of your costs back on most treatments regardless of what the treatment provider charges.

Member offers

A majority of GMHBA hospital policies include access to the AIA Vitality health and wellbeing program that rewards you for a healthy lifestyle.

With AIA Vitality, you'll get:

  • Discounts on shopping, flights, spa treatments and more.
  • Steep discounts on your gym membership.
  • The opportunity to earn hundreds of dollars in gift certificates.
  • Access to a website and app where you can learn healthy habits and track your health.

Young people discounts

GMHBA offers an age-based discount to customers under 30, but only if you buy one of two combined hospital plus extras policies: the Basic Plus Package or the Bronze Plus package.

The percentage discount you receive is based on the age you are on 1 April 2019 or when you purchase your policy, whichever is later. You get to keep that discount until you are 40 and then it decreases by 2% per year.

Here is the discount you'll receive based on how old you are on the date mentioned above:

  • 18-25: 10% discount
  • 26: 8% discount
  • 27: 6% discount
  • 28: 4% discount
  • 29: 2% discount

How to make a claim

GMHBA members can lodge an extras claim in the following ways:

  • By swiping their membership card. You can swipe your GMHBA membership card at the provider when paying the account to claim instantly.
  • Online. You can claim online through the GMHBA member self-service centre.
  • At a GMHBA branch. Take your itemised receipt and/or account to your nearest GMHBA branch.
  • By post. Download a claim form from the GMHBA website, complete it and return it to the health fund along with your itemised receipt and/or account.
  • At a Medicare office. You can also lodge a claim at your nearest Medicare branch. It will then be sent to GMHBA for processing.

If you need to make a claim for medical costs, the claims process differs depending on whether or not your doctor participates in GMHBA's Gap Cover Scheme. If the doctor does participate, the bill for your medical costs will be sent to Medicare and GMHBA. If the doctor does not participate, you'll need to follow these steps:

  1. Take your bill and paperwork to Medicare to receive a medical statement and a cheque
  2. Send the medical statement to GMHBA
  3. GMHBA will send you a cheque for payment
  4. Send the cheques from Medicare and GMHBA to your doctor
  5. The doctor will bill you for any expenses not covered by Medicare and your health fund

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8 Responses

    Default Gravatar
    MervynApril 1, 2019

    Could you please send more information on my policy, with the new gov surcharges /and the waiting time if I downgraded to pay either $250 OR $500 up front.

      Avatarfinder Customer Care
      MaiApril 2, 2019Staff

      Hi Mervyn,

      Thanks for reaching out to Finder.

      Just a gentle reminder that you have reached Finder and we do not represent GMHBA health insurance but we are happy to provide you general information. In your case, you may need to reach out to GMHBA directly so they can review your policy, give you more details that concerns about the new government surcharges and waiting time should you downgrade your policy.

      Hope this helps!

      Kind Regards,

    Default Gravatar
    BasilAugust 4, 2017

    Can hearing aids be claimed on our private health cover

      Default Gravatar
      ArnoldAugust 5, 2017

      Hi Basil,

      Thanks for your inquiry.

      Some private health care plans cover the costs of audiological tests, a hearing aid evaluation, and even partial or full coverage of a hearing aid. Be sure to check with your health insurance company or your employer’s benefits manager to find out.

      Hope this information helped.


    Default Gravatar
    SanFebruary 18, 2017

    What are the major eye surgeries that are covered under the
    GMHBA Gold Hospital Level 2 cover?

      Avatarfinder Customer Care
      ZubairFebruary 20, 2017Staff

      Hi San,

      Thank you for your inquiry.

      GMHBA Gold Hospital can provide cover for major eye surgery. However, it would be based on the given situation. Generally speaking, gold cover will provide you with unrestricted cover for all medically necessary in-hospital treatments and procedures. With this in mind, it is best to get in touch with GMHBA directly to confirm and get more details.

      If in case you want to learn more, you can head to our eye surgery health insurance guide.

      While looking for insurers, please make sure you read the terms and conditions of the policy to learn more and know if it is the right policy for you or not.

      I hope this helps. Should you have further questions, please don’t hesitate to reach us out again.

      Have a wonderful day!


    Default Gravatar
    AnnieNovember 23, 2016

    Do you cover cosmetic surgery

      Avatarfinder Customer Care
      RichardNovember 23, 2016Staff

      Hi Annie,

      Thanks for getting in touch. Depending the level of benefits provided by your policy, you may be covered for cosmetic surgery if it’s deemed to be medically necessary. You should contact GMHBA directly about the specifics of your cover. You may also find our article about cosmetic surgery and health insurance helpful.

      All the best,

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