onemedifund Health Insurance Review

onemedifund is a small private health insurer that offers only the highest levels of cover combined with personalised customer service.

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Alex Holderness

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Key takeaways

  • onemedifund offers only Gold Hospital cover including all 38 clinical categories, packaged with comprehensive extras.
  • This insurer provides personalised service with real people answering calls and diverse wellness programs.
  • It suits members seeking high cover, speedy claims payment and unique at-home treatment options.
Onemedifund makes your choice easy. For new members, it sells one package: Gold hospital cover with a $250 excess ($500 for families), combined with comprehensive extras cover.
Top 3 features
  1. Good for older people and families who want the highest levels of cover combined with the personalised customer service of a small insurer.
  2. Good for people who want access to wellness programs that help them track and improve their health.
  3. Beware if you like choice or want lower levels of cover to choose from.

Who is onemedifund?

onemedifund is a relatively new insurer established in 2007. It currently covers more than 15,000 and has paid out more than $150 million in benefits. They pride themselves on service, boasting that all customer phone calls will be answered by a person and not a keypad menu.

What health insurance options are available?

Hospital

  • Gold Hospital - $250 Excess & Comprehensive Extras. This package provides comprehensive cover for both hospital and extras services. It comes with a $250 excess or $500 for families, covering you for all 38 clinical categories required for a gold level rating, as well as extras services including all the essentials plus home nursing, speech therapy and more.

Member offers

onemedifund also offers several programs to support your ongoing wellness. Here are a few:

  • My Health Online. This online wellness portal provides members with an extensive selection of health tools to help them improve their wellbeing.
  • My Health Risk Assessment. You can use this online tool to create a personalised health report and learn what you can do to improve your overall health.
  • My Hospital @ Home. This program allows you to check out of hospital earlier by offering the treatment you need in the comfort and privacy of your home.
  • Rehab @ Home This lets you access rehab services from home rather than having to stay in hospital. It lets you receive short-term therapy services like physio, occupational therapy and wound care at home - provided that your doctor agrees - for joint replacements, fractures, neurological conditions, respiratory conditions and more.
  • Chemo @ Home onemedifund's hospital cover lets you receive chemotherapy treatment at home. This includes chemo, targeted cancer therapies and targeted therapies for inflammatory bowel disease.
  • Strive for Health. This program provides telephone and face-to-face support to help members manage chronic health conditions.
  • Healthy Weight for Life program. This member's benefit can assist with heart disease, diabetes and osteoarthritis management with health plans to help you manage your overall health and quality of life. It can assist you with weight loss, strength exercises and education to improve your health.

Other benefits include:

  • Higher extras limits for members with five or more years of continuous cover
  • Claims are paid within two days
  • onemedifund service reps will answer your call in person without keypad menus
  • You can save on out-of-pocket hospital costs with onemedifund's Access Gap scheme

How to make a claim

When it comes to medical claims, most doctors will usually bill your health fund directly. If this doesn't happen you can use electronic claiming through the government's ECLIPSE system or submit a claim form via email or post.

You can make many of your extras claims automatically by swiping your onemedifund membership card with your treatment provider. Where electronic claiming is not available you can lodge your claim online, or fill out and submit a claim form (along with your receipts) by post or email.

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As Finder's insurance group publisher, Alex Holderness aims to make confusing topics easy to understand. She's been published in Money Mag, Yahoo Finance, Hospital Health, and is a contributing author for Google's Startup Grind. She has a keen passion for running and is currently studying for her General Insurance certification. See full bio

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