How to switch health insurance: Step-by-step

Find out exactly how to switch health insurance and get a better policy for your needs. Plus, tips on avoiding gaps in your cover ahead of the switching process.

Who is this cover for?

Key takeaways

  • Switching health funds is quick, easy and can save you money.
  • You generally won't be hit with any waiting periods already served.
  • You should be able to take advantage of sign-up offers when switching.

How does health insurance switching work?

In Australia, hospital insurance is 'portable', which means you can easily move between health funds. Portability is guarenteed by the federal government for hospital policies, but not for extras policies.

What this means in practice is hospital policies are super easy to switch, and your already-served waiting periods will transfer across. For extras, while this is not guaranteed, most health funds will apply the same rules. That means you'll probably have your waiting periods transfered across if you're moving to equivalent cover.

How do you switch health insurance?

1

Compare health policies

Find a new policy. This takes a little time, but we can help. You can start looking for the best health insurance for you here.

2

Sign up online

Sign up for the new policy. You new provider will ask you about your existing cover and handle all the back-end administration.

3

Check with your old fund

You probably won't need to cancel your old cover, but it's a good idea to double check so that you aren't charged twice.

Pros and cons of switching health insurance

Switching health insurance isn't totally risk free. Whether it's worth switching health insurance will depend on your current policy and your health needs. Here are a few pros and cons to consider.

Switching pros
  • Get a better policy. There are thousands of health policies out there - one might suit you better.
  • Save you money. If your health needs have changed, you might be able to save money with a different fund.
  • Sign-up offers. You'll be a new customer to your new fund, so you're eligible for sign-up offers.
  • No need to wait. If you've aleady served waiting periods for equivalent cover, you probably won't need to re-serve them.
Switching cons
  • Changing your cover. If you switch to lower policy, that could leave you without cover for something you need.
  • Extras waiting periods. While the government requires health funds to honor already served hospital waiting periods, extras vary by fund and may not transfer.
  • Losing your policy. If you switch from a grandfathered policy that's not available anymore you may not be able to get it back.
  • Loyalty benefits. If you have any loyalty benefits, they won't carry across.

Sign-up deals for switching health insurance

One of the best things about switching health insurance providers is that you may be eligible for some sweet sign-up deals! As long as you're a new customer to the new provider, any sign-up deal should apply to you. Here are a few live deals from Finder partners.

1 - 10 of 10
Name Product AUFHI-DLZ

Want up to 8 weeks free and $500 in gift cards (couples/families) or $250 in gift cards (singles/single parents) when you join and maintain eligible Bronze Hospital+Extras cover or above?

New members only. T&Cs apply. Excludes Basic covers.


Want 6 weeks free + a $50 gift card when you join & maintain eligible Extras?

Plus, get 2&6 month waits waived. New members only. T&Cs apply. Excludes Healthy Living Extras.


Want 6 weeks free and $400 in gift cards (couples/families) or $200 in gift cards (singles/single parents) when you join and maintain eligible Bronze Hospital cover or above?

New members only. T&Cs apply. Excludes Basic covers.


Get 6 weeks free & 2-month waived waiting period

Ends 17 April 2025

When you join HCF by 17 April 2025 on eligible combined hospital and extras cover and stay for 3 months. The offer excludes hospital premium gold, hospital optimal gold, corporate hospital premium gold, and overseas visitors health cover. T&Cs apply.


Get up to $1000 cashback

Ends 15 April 2025

For new members who join by 15 April and maintain hospital and extras cover. T&Cs apply.


Switch or join and earn up to 140,000 Qantas Points

Ends 09 April 2025

Plus, skip the 2 and 6 month waiting periods on Extras with combined Hospital and Extras cover. Points will be awarded based on your level of cover over 6 months. Eligibility criteria and T&Cs apply.


Join directly on eligible cover & get up to 10 weeks free

Ends 12 March 2025

T&cs apply. New members only. Ends 12 Mar. 10 weeks free applied over 2 years (3 years for annual payers).


Get up to 8 weeks free

For new joins who maintain eligible Hospital and Extras cover. T&Cs apply. Learn more


Get up to 8 weeks free

For new joins who maintain eligible Hospital cover. T&Cs apply. Learn more.


Get up to 8 weeks free

For new joins who maintain eligible Extras cover. T&Cs apply. Learn more.

loading

Switching health fund vs changing policy

If you're not happy with your current health insurance, it's probably worth having a look at the other policies available from your health fund. It might be that there is another policy that fits your needs better, and that might even save you money. It's going to be less admin to stick with the same provider, which is a plus.

Note that if you change policies with the same provider, the cons of switching health funds will still apply. If you go to a higher level of cover you'll need to re-serve waiting periods, and you may lose a grandfathered plan. But you won't get access to sign-up offers that you would if you switched to a new provider.

Finder survey: How often do people compare or switch health insurance?

ResponseMaleFemale
About once a year18.54%13.22%
I never compare or switch insurance16.25%17.24%
About every 2 yrs10%9.39%
About every 3+ yrs7.5%7.47%
More than once a year3.96%2.49%
Source: Finder survey by Pure Profile of 1006 Australians, December 2023

Waiting periods when switching health funds

Waiting periods are treated slightly differently for hospital and extras cover.

Hospital waiting periods

Hospital is guaranteed portable, so waiting periods you've already served will transfer across. However, if you increasing your hospital tier, you'll need to serve waiting periods for your new treatment categories. Those waiting periods will be 2 months for most categories, or 12 months for child birth or pre-existing conditions.

For example, if your new policy covers pregnancy but your old one didn't, you'll have to wait 12 months.

Extras waiting periods

The portability guarantee does not apply to extras. That means your new insurer has the right to make you wait again. This doesn't happen very often though. Health funds want you to switch to them, so most of them will honour your previously served waiting periods when you're switching to equivalent cover.

To make sure you have consistent coverage, it's a good idea to call any prospective health fund ahead of time, to see if they'll honor your previous waiting periods.

Sarah Megginson's headshot
Why switch health funds?

"When I was switching health funds, my main motivation was to save money. I have access to some great public hospitals near me, including a $2bn university hospital, so I have health hospital cover for absolute worst-case scenarios and to save money on tax. I made sure I compared apples with apples and switched to a fund with the lowest premiums I could find."

Personal finance expert + Media spokesperson

Should you switch policies when having a baby?

A lot of people will review their health insurance because they're planning on having a baby. This is as good a time as any to make sure you're on the right policy, but you do have to time it right.

  • If you're planning a baby you'll need health insurance that covers child birth at least 12 months ahead of time. Pregnancy has a longer than normal waiting period, so make sure you switch with enough time. If it's already too late, you'll probably need to give birth in the public system (which is generally fine, ftr).
  • If you've just had a baby you'll probably want to switch to a family policy to cover your newborn. You don't need to do this until they're born, but you should do it as soon as you can after that. If you're on a couples policy, you can upgrade to a family policy. If you're on a single policy, you can upgrade to a single-parent policy. And yeah, you can do this with your current health fund, or use it as an opportunity to switch.
  • If you're done having babies then you might want to consieder switching to a lower tier hospital policy that doesn't cover child birth. If you can find a policy that covers everything you still need without including child birth or IVF, then you'll probably save money. Just make sure you're definitely done having kids!

Frequently asked questions

Angus Kidman's headshot
To make sure you get accurate and helpful information, this guide has been edited by Angus Kidman as part of our fact-checking process.
Tim Bennett's headshot
Written by

Insurance expert

A seasoned journalist with over 10 years of experience in news, politics and finance reporting, Tim has previously held roles at the ABC, SBS and Fairfax Media. Tim’s expert insights have been quoted in The Australian, The Daily Telegraph, The Courier Mail and more. He regularly appears on TV and radio, and has been interviewed on 7 News, Sunrise, SBS News, ABC Local, 3AW and 5AA. Tim is passionate about simplifying complex insurance topics for Australian consumers. He holds a Bachelor of Arts (Politics) from Macquarie University and a Tier 1 General Insurance (General Advice) certification, which meets the requirements of ASIC Regulatory Guide 146 (RG146). If you’re interested in a media interview with Tim, please reach out to our PR team at aupr@finder.com. See full bio

Tim's expertise
Tim has written 136 Finder guides across topics including:
  • Personal finance
  • Financial comparison
  • Health insurance
  • General insurance
  • Life insurance

Ask a question

You are about to post a question on finder.com.au:

  • Do not enter personal information (eg. surname, phone number, bank details) as your question will be made public
  • finder.com.au is a financial comparison and information service, not a bank or product provider
  • We cannot provide you with personal advice or recommendations
  • Your answer might already be waiting – check previous questions below to see if yours has already been asked

Finder only provides general advice and factual information, so consider your own circumstances, or seek advice before you decide to act on our content. By submitting a question, you're accepting our Terms Of Service and Finder Group Privacy & Cookies Policy.

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

More guides on Finder

Go to site
Compare 40+ health funds in under a minute
Close