If you need to make an extras claim with HCF, you can lodge your claim in the following ways:
- On the spot. You can swipe your HCF membership card when you visit your service provider to claim immediately.
- Via the HCF mobile app. You can take a photo of your receipt with your smartphone to submit your claim.
- Online. Online claims can be made through the HCF member services portal. You'll need to post your original receipts to the health fund to complete your claim.
- At a branch. Claims can be lodged in an HCF branch by presenting your membership card and your original receipts.
- By post. You also have the option of downloading a claim form from the HCF website or phoning the health fund to request one. You can then send the completed claim form and your receipts to: HCF, GPO Box 4242, Sydney NSW 2001.
As for medical bills from your treating doctor, if you were treated under the HCF Medicover agreement the bills will go directly to HCF. If not, you can submit your health insurance claim at any HCF or Medicare branch.
