HBF Health Insurance Review
HBF health insurance is rarely beaten on price and it’s not-for-profit, so money goes back to its members.
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HBF is Australia's second-largest not-for-profit health fund. It's been around since 1941 and currently offers 6 hospital policies and 5 extras cover options.
- HBF's basic, bronze and gold hospital covers are among the lowest-priced policies available on Finder.
- HBF is the only provider on Finder to offer an ambulance only cover option through extras, ideal if you live in a state other than Queensland and Tasmania and only want cover for that. It's around $6 a month.
- Its silver hospital policy isn't market-leading — ahm, Medibank, Qantas and CUA are some of the providers on Finder generally offering a cheaper policy.
Review by our insurance writer Gary Hunter
Compare HBF Health Insurance options for you
What is HBF Health Insurance?
Owned by its members and based in Western Australia, HBF provides health cover solutions to customers Australia-wide. As a not-for-profit fund, HBF can offer benefits to its members in the form of better policies and lower premiums. With more than 900,000 members, this Western Australian health fund offers everything from budget cover to comprehensive health protection.
What health insurance options are available?
Compare HBF hospital policies
- Basic Hospital Plus. This meets the government's requirement for Basic cover by offering restricted cover for psychiatry, rehabilitation and palliative care. However, it goes well beyond that by providing full cover for all additional five clinical categories, including joint reconstructions, dental surgery and gynaecology.
- Basic Hospital Plus Elevate. This is a step up from HBF's Basic Hospital Plus policy which covers you for 15 treatments and 3 restricted services. Some of these treatments include cover for tonsils, adenoids and grommets, hernia and appendix, ear, nose and throat and chemotherapy, radiotherapy and immunotherapy for cancer. A policy costs around $18 a week for a single person.
- Bronze Hospital Plus. This policy provides full cover for all 18 clinical categories required for a Bronze label plus full cover for additional categories such as sleep studies, medically necessary plastic surgery and back/neck/spine treatments.
- Silver Hospital. This policy includes the cover for the 26 clinical categories required to be labelled a Silver policy plus a few more such as insulin pumps and full instead of restricted cover for palliative care.
- Silver Hospital Plus. This covers everything the Silver policy does plus a few more such as cataracts, joint replacements and full instead of restricted cover for rehabilitation.
- Gold Hospital. This is the highest level of hospital insurance and includes all 38 clinical categories required for a Gold label.
|Benefits||Basic Hospital Plus||Basic Hospital Plus Elevate||Bronze Hospital Plus||Silver Hospital||Silver Hospital Plus||Gold Hospital|
|Hospital psychiatric services|
|Tonsils, adenoids and grommets|
|Hernia and appendix|
|Brain and nervous system|
|Eye (not cataracts)|
|Ear, nose and throat|
|Bone, joint and muscle|
|Kidney and bladder|
|Male reproductive system|
|Miscarriage and termination of pregnancy|
|Chemotherapy, radiotherapy and immunotherapy for cancer|
|Breast surgery (medically necessary)|
|Diabetes management (excluding insulin pumps)|
|Lung and chest|
|Back, neck and spine|
|Plastic and reconstructive surgery (medically necessary)|
|Pain management with device|
|Heart and vascular system|
|Implantation of hearing devices|
|Dialysis for chronic kidney failure|
|Pregnancy and birth|
|Assisted reproductive services|
|Weight loss surgery|
|Private room coverage|
Compare HBF extras options
- Basic Extras. This is a very basic policy covering general dental, optical, a few therapies like physio, and healthy living programs.
- Flex 50 Extras. This covers general dental, emergency ambulance and a combined limit for the following treatments: major dental, optical, physio, chiro, osteo, healthy living programs, pharmacy and remedial massage.
- Flex 60 Extras. This covers 13 common treatments such as general dental, major dental, optical, physio, chiro, osteopathy and more.
- Complete 60 Extras. This covers all of HBF's extras services including general dental, major dental, optical, physio, chiro, pharmaceuticals, eye therapy and more, and gives you 60% back on all treatments. It also comes with no annual limit.
- Top 70 Extras. This also covers HBF's full range of treatments and has no annual limit but gives you more back.
How to make a claim
HBF members can lodge claims in three easy ways:
- On the app. You can download the HBF Health app for free. To make a claim on the app, simply take a photo of your treatment account and receipt and upload it. Your benefit will go directly into your nominated bank account.
- On the spot. When you visit a provider that offers HICAPS electronic claiming, all you need to do is swipe your HBF membership card to receive any benefit you're eligible for.
- Online. By logging into myHBF online and clicking "Submit a health claim", members can enter their claim details and upload any receipts or invoices. If you claim electronically, your benefits will automatically be deducted from the provider fee, so you'll only have to pay the difference between the provider's fee and the amount HBF covers.
- By mail. HBF members can download and complete a claim form, attach any accounts and receipts and then post everything to HBF.
Overseas visitors or students
HBF offers a range of health cover options for people who are in Australia on a working visa or who are visiting here on holidays. These include the following:
- Working Visa Hospital Cover & Flex 50 Extras. This option meets Visa condition 8501 while offering cover for a range of essential hospital treatments such as chemo and heart treatment plus 13 common extras treatments such as general dental and emergency ambulance.
- Working Visa Hospital and Medical Cover & Complete 60 Extras.This option meets Visa condition 8501 while offering cover for a range of essential hospital treatments such as heart treatment and maternity, medical services like GP visits and 22 common extras treatments such as general dental, major dental and optical.
- Standard Overseas Visitors Cover & Basic Extras. This option covers a range of essential hospital treatments and medical services such as GP visits and eight common extras treatments such as general dental and optical.
- Standard Overseas Visitors Cover & Flex 50 Extras. This option covers a range of essential hospital treatments and medical services such as GP visits and 13 common extras treatments like general dental, major dental and optical.
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