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By
Nicola MiddlemissUpdated
nib offers a range of health insurance policies. Keep in mind, comparing a few different policies can help you find the best health insurance for your needs.
For extras benefits, you can claim by swiping your nib card at your service provider, or by using your digital nib card. (This will only work if the provider had a HICAPS machine though).
Alternatively, you can claim through the nib app or online. Just make sure to keep your receipt.
For hospital benefits, you might not receive a bill. But, if you do, there are a couple of options:
If you need help with the process, you can call nib on 1800 098 783.
(OSHC and OVHC members should send all bills directly to nib).
nib had a fair complaints record according to data from the 2023 State of the Health Funds Report. nib had a market share of 9.6% but accounted for 10.1% of complaints received by the Commonwealth Ombudsman.
Yes. nib is an Australian healthcare fund and was previously called Newcastle Industrial Benefits.
nib has a good range of policies at competitive prices.
As with all health funds, you'll need to buy a gold hospital policy to be covered for pregnancy. nib's gold policy is reasonably priced, but isn't among the cheapest available.
Nicola Middlemiss is a journalist with nearly a decade of experience in personal finance and insurance. She has contributed to Domain, Yahoo Finance, Money Magazine and Insurance Business Australia, offering in-depth insights into commercial insurance in the Australian market. Nicola holds a Bachelor’s degree in English from the University of Leeds and a Tier 1 General Insurance (General Advice) certification, which complies with ASIC standards. See full bio
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See if nib's extras only plans provide what you need.
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