Qantas Health Insurance has a range of health insurance policies available. To help find the best health insurance for your needs, compare multiple options.
You usually won't receive a bill if your procedure is covered by your policy, you go to an nib Agreement Private Hospital, and your specialists participate in nib's MediGap scheme. You'll just have to pay any excess that applies.
If you do receive a hospital bill and you're covered for the procedure, you can make a claim online via the Qantas Health Insurance' self-service portal. You can also call Qantas Health Insurance on 13 49 60 if you need some help with the process.
Tap your Qantas Health Insurance card at any provider with a HICAPS machine and just pay the remaining bill, if there is any. If you can't claim at your service provider, you can claim online via the self-service portal or through the Qantas Wellbeing app.
Qantas Health Insurance is underwritten by nib which, unfortunately, has a sub-standard record with complaints. nib has 9.6% of market share but accounted for 10.1% of complaints received by the Commonwealth Ombudsman's Office in the last financial year. This means nib is receiving a higher-than-average number of complaints.
Qantas Health Insurance received the highly commended award for 'Health Insurance - Silver Hospital' in the 2024 Product Awards.
Full list of 2024 winnersQantas fully justified its recognition in our 2023 Finder Awards. As with its flights, Qantas doesn't do bargain basement cover. For example, its basic-tier hospital policy covers 8 hospital treatments – including dental surgery, joint reconstruction and gynaecology. It also offers flexibility with a choice of excesses. Many will appreciate the opportunity to score Qantas Point points both when signing up and as they continue to pay for cover. Just keep in mind, our research found Qantas is beatable on price.
James Martin
Finder's editor for insurance
You pay nothing. Finder is free to use. And you pay the same as going direct. No markups, no hidden fees.
You save time. We spend 100s of hours researching health insurance so you can sort the gold from the junk faster.
You can trust us. We say it like it is. We aren't owned by an insurer and our opinions are our own.
Does "legal tender" mean you can always pay with notes and coins?
Excerpt
Almost a million homeowners could be forced to take drastic action if interest rates remain elevated until next year, according to new research by Finder.
Passport prices have jumped how many times in 7 months?
Credit cards and buy now pay later services are common ways to pay, but you should think twice if you're planning on buying a home any time soon.
Some parents are contributing generously towards their children’s wedding festivities, according to new research by Finder.
A list of insurers who can provide cover for accidental death and total and permanent disability.
A list of life insurance policies with TPD included in the policy or available as an optional extra.
A list of life insurance policies that will cover you for accidental death so you can live, laugh, love your way through the rest of your days.