Finder makes money from featured partners, but editorial opinions are our own.
Qantas Health Insurance review
Our verdict: Qantas Health Insurance could be good if you need comprehensive cover and you could earn up to 100,000 Qantas Points on sign-up. Ends 29 January 2024. Eligibility criteria and T&Cs apply.
{"menuItems":[{"label":"Qantas Health Insurance: Our expert's verdict","anchorName":"#qantas-health-insurance-our-expert-s-verdict"},{"label":"Sign-up deals with Qantas Health Insurance for December 2023","anchorName":"#sign-up-deals-with-qantas-health-insurance-for-december-2023"},{"label":"What types of health insurance does Qantas offer?","anchorName":"#what-types-of-health-insurance-does-qantas-offer"},{"label":"Qantas health insurance complaints","anchorName":"#provider-complaints"},{"label":"Frequently asked questions","anchorName":"#frequently-asked-questions"}]}
Pros
Qantas often runs generous Frequent Flyer points offers for new policyholders. Plus you earn 1 Qantas Point for every $1 spent on your premiums
It was highly commended for Best Silver Hospital Insurance policy at the 2023 Finder Awards. Its prices are competitive.
Cons
Its basic extras policy includes major dental, but it's not the lowest-priced extras option on the market.
Look elsewhere if you want a not-for-profit.
Well done, Qantas
Qantas's Silver Hospital policy ranked in third place out of all of the eligible silver policies we analysed as part of the 2023 Finder Awards. The fund's policy costs around $25 per week and covers a number of treatments including heart and vascular system, digestive system and dental surgery.
Compare prices from 30+ Aussie funds in under 30 seconds.
Qantas Health Insurance: Our expert's verdict
Qantas Health Insurance is issued by nib, Australia's fourth-largest health fund. As well as earning Qantas Points when you sign up, you'll get 1 point for every $1 spent on your premium. You could also earn up to 12,000 points every year by completing challenges in the Qantas Wellbeing App. Eligibility criteria and T&Cs apply.
Qantas is good if:
You're after competitively priced health insurance. Its Basic, Bronze and Silver policies are similar to big funds like Medibank and HCF.
You want to earn Qantas Points on your premiums and you appreciate sign-up perks.
Qantas is not great if:
You want a very basic and low-priced extras or hospital policy.
You're after a not-for-profit.
Qantas fully justified its recognition in our 2023 Finder Awards. As with its flights, Qantas doesn't do bargain basement cover. For example, its basic-tier hospital policy covers 8 hospital treatments – including dental surgery, joint reconstruction and gynaecology. It also offers flexibility with a choice of excesses. Many will appreciate the opportunity to score Qantas Point points both when signing up and as they continue to pay for cover. Just keep in mind, our research found Qantas is beatable on price.
We update our data regularly, but information can change between updates. Confirm details with the provider you're interested in before making a decision.
We update our data regularly, but information can change between updates. Confirm details with the provider you're interested in before making a decision.
We update our data regularly, but information can change between updates. Confirm details with the provider you're interested in before making a decision.
We looked at the 2022 Ombudsman health insurance complaints. Here's how Qantas (whose policies are issued by nib) did:
Qantas (nib) provides pretty good customer service; it had fewer complaints than its market share.
It ranked 9th out of 19 health funds, so it doesn't have the top complaints ratio.
This chart shows the weighted volume of complaints received by each health fund, according to the Commonwealth Ombudsman. The lower the number, the better. Only non-restricted funds with a national market share of at least 0.1% are included here. Qantas (nib) is ninth overall in this ranking. The weighting ensures that funds are compared fairly; larger funds serve more customers so can potentially get more complaints.
Why you can trust Finder's health insurance experts
We're free
Our health insurance engine is completely free to use. You pay the same as buying directly from the health insurer. Better still, we regularly run exclusive deals that you won't find on any other site.
Unlike other comparison sites, we're not owned by an insurer. That means our opinions are our own and you can compare nearly every health fund in Australia on the site (and find a better deal).
We're here to help
Since 2014, we've helped 350,000+ people find health insurance by explaining your options simply. We'll never ask for your number or email to see prices. We're here to help you make a decision.
Frequently asked questions
Qantas Health Insurance is issued by nib, one of Australia's largest health insurance providers.
Yes, but Qantas gives new Health Insurance customers a complimentary Frequent Flyer membership, which usually costs $99.50.
You have a few options for lodging a claim with Qantas:
You can lodge hospital claims through the member portal on the Qantas Health Insurance website.
You can use your membership card to claim medical extras if the facility where you received treatment has a HICAPS terminal.
If you are unsure of how to go about claiming, you can contact the Qantas Health Insurance team directly on 13 49 60.
No, Qantas Health Insurance is not not-for-profit. It's owned by Qantas, the airline, a publically traded company.
Gary Ross Hunter is an editor at Finder, specialising in insurance. He’s been writing about life, travel, home, car, pet and health insurance for over 6 years and regularly appears as an insurance expert in publications including The Sydney Morning Herald, news.com.au, The Telegraph, Explore Travel and Escape. Gary holds a Kaplan Tier 1 General Insurance (General Advice) certification and a Kaplan Tier 1 Generic Knowledge certification which meets the requirements of ASIC Regulatory Guide 146 (RG146).
SPONSORED: Upgrade your internet before the end of 2023 and get ahead on your life admin! We take a look at some of the benefits of a faster internet connection.
How likely would you be to recommend finder to a friend or colleague?
0
1
2
3
4
5
6
7
8
9
10
Very UnlikelyExtremely Likely
Required
Thank you for your feedback.
Our goal is to create the best possible product, and your thoughts, ideas and suggestions play a major role in helping us identify opportunities to improve.
Important information about this website
finder.com.au is one of Australia's leading comparison websites. We are committed to our readers and stands by our editorial principles
We try to take an open and transparent approach and provide a broad-based comparison service. However, you should be aware that while we are an independently owned service, our comparison service does not include all providers or all products available in the market.
Some product issuers may provide products or offer services through multiple brands, associated companies or different labeling arrangements. This can make it difficult for consumers to compare alternatives or identify the companies behind the products. However, we aim to provide information to enable consumers to understand these issues.
We make money by featuring products on our site. Compensation received from the providers featured on our site can influence which products we write about as well as where and how products appear on our page, but the order or placement of these products does not influence our assessment or opinions of them, nor is it an endorsement or recommendation for them.
Products marked as 'Top Pick', 'Promoted' or 'Advertisement' are prominently displayed either as a result of a commercial advertising arrangement or to highlight a particular product, provider or feature. Finder may receive remuneration from the Provider if you click on the related link, purchase or enquire about the product. Finder's decision to show a 'promoted' product is neither a recommendation that the product is appropriate for you nor an indication that the product is the best in its category. We encourage you to use the tools and information we provide to compare your options.
Where our site links to particular products or displays 'Go to site' buttons, we may receive a commission, referral fee or payment when you click on those buttons or apply for a product. You can learn more about how we make money.
When products are grouped in a table or list, the order in which they are initially sorted may be influenced by a range of factors including price, fees and discounts; commercial partnerships; product features; and brand popularity. We provide tools so you can sort and filter these lists to highlight features that matter to you.
Please note that the information published on our site should not be construed as personal advice and does not consider your personal needs and circumstances. While our site will provide you with factual information and general advice to help you make better decisions, it isn't a substitute for professional advice. You should consider whether the products or services featured on our site are appropriate for your needs. If you're unsure about anything, seek professional advice before you apply for any product or commit to any plan and read any disclosure documents (such as any Target Market Determination (TMD) and/or Product Disclosure Statement (PDS)) issued by the provider before making a decision.
Providing or obtaining an estimated insurance quote through us does not guarantee you can get the insurance. Acceptance by insurance companies is based on things like occupation, health and lifestyle. By providing you with the ability to apply for a credit card or loan, we are not guaranteeing that your application will be approved. Your application for credit products is subject to the Provider's terms and conditions as well as their application and lending criteria.
Please read our website terms of use and privacy policy for more information about our services and our approach to privacy.