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Qantas Health Insurance review
Our verdict: Qantas Health Insurance could be good if you need comprehensive cover and you could earn up to 140,000 Qantas Points over 6 months. Ends 5 April. Eligibility criteria and T&Cs apply.
Qantas often runs generous Frequent Flyer points offers for new policyholders. Plus you earn 1 Qantas Point for every $1 spent on your premiums
It was highly commended for Best Silver Hospital Insurance policy at the 2023 Finder Awards. Its prices are competitive.
Cons
Its basic extras policy includes major dental, but it's not the lowest-priced extras option on the market.
Look elsewhere if you want a not-for-profit.
Best Health Insurance - Silver Hospital Finalist
Qantas Silver Hospital policy ranked in third place out of all of the eligible silver policies we analysed as part of the Finder awards. The fund's policy costs around $25 per week and covers a number of treatments including heart and vascular system, digestive system and dental surgery.
Compare prices from 30+ Aussie funds in under 30 seconds.
Qantas Health Insurance: Our expert's verdict
Qantas Health Insurance is issued by nib, Australia's fourth-largest health fund. As well as earning Qantas Points when you sign up, you'll get 1 point for every $1 spent on your premium. You could also earn up to 12,000 points every year by completing challenges in the Qantas Wellbeing App. Eligibility criteria and T&Cs apply.
Qantas is good if:
You're after competitively priced health insurance. Its Basic, Bronze and Silver policies are similar to big funds like Medibank and HCF.
You want to earn Qantas Points on your premiums and you appreciate sign-up perks.
Qantas is not great if:
You want a very basic and low-priced extras or hospital policy.
You're after a not-for-profit.
Qantas fully justified its recognition in our 2023 Finder Awards. As with its flights, Qantas doesn't do bargain basement cover. For example, its basic-tier hospital policy covers 8 hospital treatments – including dental surgery, joint reconstruction and gynaecology. It also offers flexibility with a choice of excesses. Many will appreciate the opportunity to score Qantas Point points both when signing up and as they continue to pay for cover. Just keep in mind, our research found Qantas is beatable on price.
We update our data regularly, but information can change between updates. Confirm details with the provider you're interested in before making a decision.
We update our data regularly, but information can change between updates. Confirm details with the provider you're interested in before making a decision.
We update our data regularly, but information can change between updates. Confirm details with the provider you're interested in before making a decision.
We looked at the 2022 Ombudsman health insurance complaints. Here's how Qantas (whose policies are issued by nib) did:
Qantas (nib) provides pretty good customer service; it had fewer complaints than its market share.
It ranked 9th out of 19 health funds, so it doesn't have the top complaints ratio.
This chart shows the weighted volume of complaints received by each health fund, according to the Commonwealth Ombudsman. The lower the number, the better. Only non-restricted funds with a national market share of at least 0.1% are included here. Qantas (nib) is ninth overall in this ranking. The weighting ensures that funds are compared fairly; larger funds serve more customers so can potentially get more complaints.
Why you can trust Finder's health insurance experts
We're free
Our health insurance engine is completely free to use. You pay the same as buying directly from the health insurer. Better still, we regularly run exclusive deals that you won't find on any other site.
Unlike other comparison sites, we're not owned by an insurer. That means our opinions are our own and you can compare nearly every health fund in Australia on the site (and find a better deal).
We're here to help
Since 2014, we've helped 350,000+ people find health insurance by explaining your options simply. We'll never ask for your number or email to see prices. We're here to help you make a decision.
Frequently asked questions
Qantas Health Insurance is issued by nib, one of Australia's largest health insurance providers.
Yes, but Qantas gives new Health Insurance customers a complimentary Frequent Flyer membership, which usually costs $99.50.
You have a few options for lodging a claim with Qantas:
You can lodge hospital claims through the member portal on the Qantas Health Insurance website.
You can use your membership card to claim medical extras if the facility where you received treatment has a HICAPS terminal.
If you are unsure of how to go about claiming, you can contact the Qantas Health Insurance team directly on 13 49 60.
No, Qantas Health Insurance is not not-for-profit. It's owned by Qantas, the airline, a publically traded company.
Gary Ross Hunter is an editor at Finder, specialising in insurance. He’s been writing about life, travel, home, car, pet and health insurance for over 6 years and regularly appears as an insurance expert in publications including The Sydney Morning Herald, The Guardian and news.com.au. Gary holds a Kaplan Tier 2 General Advice General Insurance certification which meets the requirements of ASIC Regulatory Guide 146 (RG146).
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