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Guide to the BOQ Q Rewards credit card program

Earn Q Rewards points as you spend and redeem them for gift cards, cashback, travel and more.

Sally McMullen
Sally McMullen

Updated

Fact checked
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Bank of Queensland (BOQ) offers two credit cards that are linked with its Q Rewards program. You can redeem the points you earn with the BOQ Platinum Visa credit card or the BOQ Blue Visa credit card for gift cards, travel bookings, products from the Q Rewards online store or credit to cover eligible purchases.

You can use this guide to compare BOQ credit cards that earn Q Rewards, learn how you can redeem your points and pick up some tips to get the most out your rewards.

How can I earn Q Rewards points?

You'll receive complimentary membership to the Q Rewards program when you apply and are approved for either the BOQ Platinum Visa credit card or the BOQ Blue Visa credit card. You can compare how many points you'll earn per $1 with each card below:

CardEarn rateAnnual fee
BOQ Platinum Visa credit card2 points per $1$64.50 first year ($129 thereafter)
BOQ Blue Visa credit card1 per $1 spent$60

As well as boasting a higher earn rate, new BOQ Platinum Visa cardholders can also take advantage of a regular bonus points offer. New cardholders can earn 80,000 bonus Q Points each month that they spend $3,000 on eligible transactions for the first 12 months.

What can I redeem my Q Reward Points for?

When it comes to redeeming your reward points, you get numerous options from which to choose, details of which are as follow:

  • Merchandise. You can use your Q Rewards to buy apparel, beauty products, luggage and bags, electronics, homewares, jewellery and more on the BOQ Rewards website.
  • Credit card costs and cashback. Cut back your credit card costs by using your points to pay for eligible purchases and receive a statement credit back on your account. You can also use your points to cover the cost of your card's annual fee. You can also redeem your Q Rewards for cashback to your account.
  • Gift cards and eVouchers. Buy gift cards with partnered brands including JB Hi-Fi, Bunnings, Dymocks, Myer, David Jones, Coles and more.
  • Travel. You can redeem your Q Rewards points for flights, accommodation, holiday packages, cruises and rental cars.
  • Points transfer. If you belong to a partnered loyalty program like Velocity or Flybuys, you can transfer your points to those accounts. For example, you can transfer 3 Q Rewards points for 1 Velocity Point (with a minimum of 30,000 Q Rewards points per transfer).

How do I redeem my points?

If you're ready to spend your points and start picking up some rewards, log on to your internet banking, select your credit card from your list of accounts and select 'Q Rewards/Other card functions'. From there you can view your points balance, browse the latest offers and redeem your rewards. You can also contact Q Rewards on 1300 206 349 to get started.

If you want to know more about these cards, check out Finder's guide to Bank of Queensland credit cards. You can also compare Bank of Queensland's rewards credit cards with other cards that earn points to see which one is right for you.

Frequently asked questions

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50 Responses

  1. Default Gravatar
    BrendaOctober 14, 2016

    i don’t have internet banking and want to redeem my points. Should I ring the Bank direct?

    Reply
    • Default Gravatar
      PhilMay 2, 2017

      I want to redeem my points for a purchase at a Department store. I am concerned that if I request gift cards they may go astray in the mail. If this happens who is responsible?
      Can I receive cash in lieu of gift cards?

      Reply
    • Avatarfinder Customer Care
      DeeMay 3, 2017Staff

      Hi Phil,

      Thanks for your question.

      I’m not sure who will be responsible for any gift cards lost in the mail. You may have to directly contact BOQ to enquire about this.

      Unfortunately, Reward points have no monetary value, are not transferable and cannot be redeemed for cash.

      However, you cam request for a Cashback. The amount of a cashback is credited to your Account, reducing your outstanding debt.

      Cheers,
      Anndy

      Reply
    • Avatarfinder Customer Care
      DeeNovember 3, 2016Staff

      Hi Brenda,

      Thanks for your question.

      To redeem your points, you can contact Q Rewards on 1300 206 349.

      Cheers,
      Anndy

      Reply
  2. Default Gravatar
    WarrenJune 29, 2016

    am trying to access my q reward points can you please forward the link to my email please

    Reply
    • Avatarfinder Customer Care
      DeeJune 29, 2016Staff

      Hi Warren,

      Thanks for your comment.

      As requested, I’ve sent you an email with a link to a page where you can log-in to BOQ’s Internet Banking to check your rewards points. After logging in, choose your credit card from the accounts list and you can view your points by selecting “Q Rewards® / Other Card Functions.”

      I hope this helps.

      Cheers,
      Anndy

      Reply
  3. Default Gravatar
    KenNovember 30, 2015

    I have endeavoured to find access to usage of Rewards points to no avail .
    May I suggest that you reconfigure your webpage
    I have rewards points and I want to know how to redeem these points
    Ken

    Reply
    • Default Gravatar
      KarenJanuary 15, 2016

      I am unable to find list of rewards available or how to make a claim on my internet banking. The web page is of no use for either. Can you help please?
      Karen

      Reply
    • Avatarfinder Customer Care
      DebbieJanuary 19, 2016Staff

      Hi Karen,

      Thank you for your inquiry.
      Please note that you’ve come through finder.com.au, an online comparison service and not Bank of Queensland.

      Please refer to the link I’ve sent you through your email, I hope it helps.

      For more information about Q Rewards Program, please check this page.

      Cheers,
      Debbie

      Reply
    • Default Gravatar
      whereDecember 4, 2015

      Where do you find the list of rewards so points can be redeemed? I have never had this problem previously.
      Cheryl

      Reply
    • Avatarfinder Customer Care
      JonathanDecember 7, 2015Staff

      Hi Cheryl, thanks for your inquiry!

      To see the list of rewards and to redeem you need to log on to internet banking with BOQ.

      Cheers,

      Jonathan

      Reply
    • Avatarfinder Customer Care
      SallyDecember 1, 2015Staff

      Hello Ken,

      Thanks for your feedback.

      Just to confirm, you have come through to finder.com.au, not the BOQ website. As such, you’re unable to redeem your points through our website.

      Instead, I’ve emailed you a link the BOQ website and points redemption page for your convenience.

      Cheers,

      Sally

      Reply
  4. Default Gravatar
    JacquelineOctober 19, 2015

    How do I find out how to spend my rewards points. I have tried all BOQ websites and they are not helpful.

    Reply
    • Avatarfinder Customer Care
      ArraOctober 20, 2015Staff

      Hi Jacqueline,

      Thanks for your inquiry.

      Please refer to the link that I sent to your email for more information regarding the Q Rewards® Program.

      I hope this has helped.

      Cheers,
      Arra

      Reply
  5. Default Gravatar
    RobertOctober 19, 2015

    I need a list of available products which I can purchase through the rewards program.

    I would also like to know if any of the rewards points can be set off against costs incurred on credit cards , or against future purchases.

    Rewards used to publish in a catalogue everything which is available. is this not done any more
    Robert

    Reply
    • Avatarfinder Customer Care
      DebbieOctober 20, 2015Staff

      Hi Robert,

      Thank you for your inquiry.
      Please note that you’ve come through finder.com.au, an online comparison service and is not in a position to recommend specific products, providers and services.

      Rewards points can be used to make payments on your Bank of Queensland credit card. For the list of products that you can purchase with Q Rewards and for the BoQ Rewards Catalogue, kindly refer to the link I’ve sent on your email.

      If you’re also interested to redeem your points for your next flight, more details about Q Rewards frequent flyer program can be found here.
      I hope this helps.

      Cheers,
      Debbie

      Reply
  6. Default Gravatar
    ElsieAugust 27, 2015

    I do not have internet banking so how do I get on to the site to check what I can buy with my loyalty points, I have tried different sites but no success. Can I ring up to get the information. Thanks

    Reply
    • Avatarfinder Customer Care
      SallyAugust 28, 2015Staff

      Hi Elsie,

      Thanks for your inquiry.

      Please note that you have come through finder.com.au and we are not directly affiliated with Bank of Queensland.

      If you do not have an access through internet banking, you can contact Q rewards through phone alternatively. Please refer to the link and contact details I have sent to your email.

      I hope this has helped.

      Cheers,

      Sally

      Reply
  7. Default Gravatar
    LesAugust 17, 2015

    Hi. Our local BoQ is due to close its doors .I currently have a Platinum CC with points . If I transfer all of my accounts to another bank are these points transferable ?
    My reason is I am not a fan of internet banking and travel to the closest branch in not a option
    Thanks

    Reply
    • Avatarfinder Customer Care
      JonathanAugust 17, 2015Staff

      Hi Les, thanks for your inquiry!

      Unfortunately BOQ Q Rewards points are only valid within the BOQ rewards program.

      I hope this has helped.

      Cheers,

      Jonathan

      Reply
  8. Default Gravatar
    RussellJuly 17, 2015

    I want to redeem my points from my credit card. I do not have internet Banking as I only hold a credit card no other accounts.

    Reply
    • Avatarfinder Customer Care
      JonathanJuly 17, 2015Staff

      Hi Russell, thanks for your inquiry!

      Unfortunately BOQ Q Rewards is not available outside internet banking. Please refer to the link I have sent to your email to go through internet banking to access this rewards program.

      Cheers,

      Jonathan

      Reply
  9. Default Gravatar
    JanJune 25, 2015

    I would like to redeem my points but can’t find the list can you please help?

    Reply
    • Avatarfinder Customer Care
      JonathanJune 25, 2015Staff

      Hi Jan, thanks for your inquiry!

      BOQ Q Rewards can be accessed by logging into your internet banking account. Please refer to the link I have sent to your email for this page.

      Cheers,

      Jonathan

      Reply
  10. Default Gravatar
    DonnaApril 13, 2015

    I would like to redeem my points but I can’t find a list of what is available, could you help please?
    Donna

    Reply
    • Avatarfinder Customer Care
      JonathanApril 13, 2015Staff

      Hi Donna, thanks for your inquiry!

      Please refer to the link I have sent to your email providing the rewards options available with BOQ Q Rewards.

      Cheers,

      Jonathan

      Reply

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