BOQ Q Rewards credit card program

Find out how BOQ’s rewards program for credit cards works, including how to earn points and redeem them for gift cards, travel, shopping and more.

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The Bank of Queensland (BOQ) Q Rewards program gives you a way to earn points per $1 spent on your eligible credit card spending. You can use these points for rewards including gift cards, cashback, travel bookings, frequent flyer point transfers and shopping.

So if you're interested in a BOQ rewards credit card, here's a look at how the Q Rewards program works – including which credit cards earn points and how to redeem them.

How can I earn BOQ rewards points with a credit card?

You'll receive complimentary membership to the Q Rewards program when you apply and are approved for either the BOQ Platinum Visa credit card or the BOQ Blue Visa credit card. You can compare how many points you'll earn per $1 with each card below:

CardEarn rateAnnual fee
BOQ Platinum Visa credit card2 points per $1 first year ($129 thereafter)
BOQ Blue Visa credit card1 per $1 spent$60

As well as boasting a higher earn rate, new BOQ Platinum Visa cardholders can also take advantage of a regular bonus points offer. New cardholders can earn 120,000 bonus Q Points each month that they spend $3,000 on eligible transactions for the first 12 months.

What can I redeem Q Reward Points for?

The BOQ Q Rewards website gives you the following ways to redeem points

  • Cashback options. Cut back your credit card costs by using your points to pay for eligible purchases and receive a statement credit back on your account. You can also use your points to cover the cost of your card's annual fee. You can also redeem your Q Rewards for cashback to your account.
  • Gift cards and eVouchers. Buy gift cards with partnered brands including JB Hi-Fi, Bunnings, Dymocks, Myer, David Jones, Coles and more.
  • Travel. You can redeem your Q Rewards points for flights, accommodation, holiday packages, cruises and rental cars.
  • Points transfer. If you belong to a partnered loyalty program like Velocity or Flybuys, you can transfer your Q Rewards points to help you boost your balance.
  • Shop at partners. At the moment, you can use your points to help pay for Apple products when you click the "Shop at Partners" option on the BOQ Q Rewards website.

How to redeem BOQ Q Rewards points

If you're ready to spend your points and start picking up some rewards, log on to your internet banking, select your credit card from your list of accounts and select "Q Rewards/Other card functions". From there you can view your points balance, browse the latest offers and redeem your rewards. You can also contact Q Rewards on 1300 206 349 to get started.

If you want to know more about these cards, check out Finder's guide to Bank of Queensland credit cards. You can also compare Bank of Queensland's rewards credit cards with other cards that earn points to see which one is right for you.

Frequently asked questions

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50 Responses

    Default Gravatar
    BrendaOctober 14, 2016

    i don’t have internet banking and want to redeem my points. Should I ring the Bank direct?

      Default Gravatar
      PhilMay 2, 2017

      I want to redeem my points for a purchase at a Department store. I am concerned that if I request gift cards they may go astray in the mail. If this happens who is responsible?
      Can I receive cash in lieu of gift cards?

      Avatarfinder Customer Care
      DeeMay 3, 2017Staff

      Hi Phil,

      Thanks for your question.

      I’m not sure who will be responsible for any gift cards lost in the mail. You may have to directly contact BOQ to enquire about this.

      Unfortunately, Reward points have no monetary value, are not transferable and cannot be redeemed for cash.

      However, you cam request for a Cashback. The amount of a cashback is credited to your Account, reducing your outstanding debt.

      Cheers,
      Anndy

      Avatarfinder Customer Care
      DeeNovember 3, 2016Staff

      Hi Brenda,

      Thanks for your question.

      To redeem your points, you can contact Q Rewards on 1300 206 349.

      Cheers,
      Anndy

    Default Gravatar
    WarrenJune 29, 2016

    am trying to access my q reward points can you please forward the link to my email please

      Avatarfinder Customer Care
      DeeJune 29, 2016Staff

      Hi Warren,

      Thanks for your comment.

      As requested, I’ve sent you an email with a link to a page where you can log-in to BOQ’s Internet Banking to check your rewards points. After logging in, choose your credit card from the accounts list and you can view your points by selecting “Q Rewards® / Other Card Functions.”

      I hope this helps.

      Cheers,
      Anndy

    Default Gravatar
    KenNovember 30, 2015

    I have endeavoured to find access to usage of Rewards points to no avail .
    May I suggest that you reconfigure your webpage
    I have rewards points and I want to know how to redeem these points
    Ken

      Default Gravatar
      KarenJanuary 15, 2016

      I am unable to find list of rewards available or how to make a claim on my internet banking. The web page is of no use for either. Can you help please?
      Karen

      Avatarfinder Customer Care
      DebbieJanuary 19, 2016Staff

      Hi Karen,

      Thank you for your inquiry.

      You can get a number of options to redeem your Q Reward Points such as the following:

      – Buy apparel, beauty products, luggage and bags, electronics, homewares, jewellery and more on the BOQ Rewards website.
      – Use your points to pay for eligible purchases and receive a statement credit back on your account.
      – Pay for the annual fee
      – Cashback
      – Buy gift cards with partnered brands
      – Points for flights, accommodation, holiday packages, cruises and rental cars.

      You can also refer to the link I have sent you through your email, I hope it helps.

      To redeem your Q rewards, log on to your internet banking, select your credit card from your list of accounts and select ‘Q Rewards/Other card functions’. From there you can view your points balance, browse the latest offers and redeem your rewards. You can also contact Q Rewards on 1300 206 349 to get started.

      Please ensure to read through the relevant product disclosure statement and terms and conditions of your rewards card to ensure that you got everything covered on your transactions.

      Cheers,

      Default Gravatar
      CherylDecember 4, 2015

      Where do you find the list of rewards so points can be redeemed? I have never had this problem previously.
      Cheryl

      Avatarfinder Customer Care
      JonathanDecember 7, 2015Staff

      Hi Cheryl,

      Thanks for your inquiry!

      To see the list of rewards and to redeem you need to log on to internet banking with BOQ.

      Cheers,

      Jonathan

      Avatarfinder Customer Care
      SallyDecember 1, 2015Staff

      Hello Ken,

      Thanks for your feedback.

      Just to confirm, you have come through to finder.com.au, not the BOQ website. As such, you’re unable to redeem your points through our website.

      Instead, I’ve emailed you a link the BOQ website and points redemption page for your convenience.

      Cheers,

      Sally

    Default Gravatar
    JacquelineOctober 19, 2015

    How do I find out how to spend my rewards points. I have tried all BOQ websites and they are not helpful.

      Avatarfinder Customer Care
      ArraOctober 20, 2015Staff

      Hi Jacqueline,

      Thanks for your inquiry.

      Please refer to the link that I sent to your email for more information regarding the Q Rewards® Program.

      I hope this has helped.

      Cheers,
      Arra

    Default Gravatar
    RobertOctober 19, 2015

    I need a list of available products which I can purchase through the rewards program.

    I would also like to know if any of the rewards points can be set off against costs incurred on credit cards , or against future purchases.

    Rewards used to publish in a catalogue everything which is available. is this not done any more
    Robert

      Avatarfinder Customer Care
      DebbieOctober 20, 2015Staff

      Hi Robert,

      Thank you for your inquiry.

      Rewards points can be used to make payments on your Bank of Queensland credit card. For the list of products that you can purchase with Q Rewards and for the BoQ Rewards Catalogue, kindly refer to the link I have sent to your email.

      If you are also interested to redeem your points for your next flight, you can also find more details about the Q Rewards frequent flyer program guide. You can also revisit the terms and conditions of your card to ensure you got everything covered on your transactions.

      I hope this helps.

      Cheers,
      Debbie

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