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BOQ Q Rewards
Q Rewards is Bank of Queensland's rewards program. You can earn points with a BOQ Blue Visa or Platinum Visa credit card and redeem them for cashbacks, gift cards or transfer to Flybuys or Velocity Points.
The Bank of Queensland (BOQ) Q Rewards is a credit cards reward program for cardholders with a BOQ Blue Visa Credit Card or BOQ Platinum Visa Credit Card. You can use these points when shopping at Q Rewards partners (like Kogan and Apple) or transfer the points to Flybuys or Velocity Points (with the Platinum Visa Card).
How can I earn BOQ rewards points with a credit card?
You'll earn Q Rewards points at the following rates for each $1 of eligible spending when you have one of these BOQ credit cards:
🔥Tip: Look for introductory bonus point offers on BOQ credit cards if you're not a customer yet. They can give you hundreds and thousands of Q Rewards Points when you first get a card and meet the requirements.
What counts as eligible spending?
You can earn BOQ Q Rewards points when you make an eligible transaction. This covers most purchases except for exclusions like cash advances, balance transfers, special promotions, BPAY payments, government-related transactions, ATM charges, payments to other BOQ accounts and purchases of foreign currency.
Check BOQ's terms and conditions (pdf) for the full exclusions list.
What can I redeem Q Rewards points for?
You'll be able to view all the details of current rewards by logging into your BOQ account and navigating to the Q Rewards section. To give you an idea, here are details that were publicly available in 2024.
Flybuys transfers. You can transfer Q Rewards points to Flybuys by linking your accounts. The transfer rate and other details are not publicly available, so log in to see full details.
Velocity Points transfers. If you have a BOQ Platinum Visa credit card you can transfer points to Velocity Frequent Flyer at a rate of 3 Q Rewards points for 1 Velocity Point. You can transfer a minimum of 30,000 Q Rewards points per transfer.
Cashback options. When you use your credit card to pay for eligible purchases, you can receive a statement credit back to your account. You can also use points to pay your annual card fee.
Digital gift cards. You can redeem points for gift cards with partner brands.
How much are Q Rewards points worth?
There is no clear fixed dollar value for BOQ Q Rewards Points. It largely depends on what you redeem them for.
Rewards have different values, and the BOQ Q Rewards website does not publicly list the points needed for all of them. So you'll need to have an account and login to see details.
You can also calculate the value of your points for different types of rewards, or get an estimate of the value with Finder's points calculator.
How to redeem BOQ Q Rewards points
Log in to your Internet banking account, select your credit card from your list of accounts and select "Q Rewards/Other card functions". From there, you can view your points balance, browse the latest offers and redeem your rewards.
You can get up to 4 additional cards for free with your Platinum Visa card. If you have the Blue Visa card, you can get an additional card by paying an additional card fee of $15. The primary cardholder is responsible for the additional cards and any points earned with these cards will accumulate in the one Q Rewards account.
BOQ's rewards program can be a great benefit if you regularly use your credit card, pay it off and have an idea of how you want to redeem your points.
But if you only make 1 or 2 purchases a month, you may not be building up enough points to take advantage of. If you use your credit card because you struggle to afford paying for goods and services, using your credit card more to build up more points could end up making things worse. You could be getting yourself into even more debt and potentially paying more in interest.
There is no cap on the number of Q Rewards points you can earn.
Follow these steps to transfer your points:
Log in to BOQ Internet Banking using your Customer Access Number, User ID (if issued) and password.
Choose the "Account Details" menu and select "Q Rewards" then "Check it out here".
Go to the "Points Transfer" menu then choose your loyalty program.
Enter the number of points that you'd like to transfer and provide your loyalty program details.
After reviewing the terms and conditions, click on "Transfer Points" and confirm.
Amy Bradney-George was the senior writer for credit cards at Finder, and editorial lead for Finder Green. She has over 16 years of editorial experience and has been featured in publications including ABC News, Money Magazine and The Sydney Morning Herald. See full bio
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Get a competitive annual fee and pay down debt with 0% purchase and balance transfer offers or reward your spending with Q Rewards points per $1 spent.
Hi Sally,
You can’t directly redeem points with a car hire company. But you could redeem your points for a gift card with travel related partners such as Uber or Flight Centre (which offers car hire). Another option would be to redeem points for cashback on your account after hiring a car. If you have more specific questions, you may want to contact the Q Rewards Centre on 1300 206 349. I hope this helps.
barryJuly 7, 2023
i just got q rewards credit card is there max points i can earn every year were do i check
Finder
ElizabethJuly 13, 2023Finder
Hi Barry,
According to BOQ, there is no cap on how many Q Rewards Points can be accumulated. You are able to continue growing your Points balance and save your points until you are ready to redeem.
Hope this helps,
Elizabeth
BrendaOctober 14, 2016
i don’t have internet banking and want to redeem my points. Should I ring the Bank direct?
PhilMay 2, 2017
I want to redeem my points for a purchase at a Department store. I am concerned that if I request gift cards they may go astray in the mail. If this happens who is responsible?
Can I receive cash in lieu of gift cards?
Finder
DeeMay 3, 2017Finder
Hi Phil,
Thanks for your question.
I’m not sure who will be responsible for any gift cards lost in the mail. You may have to directly contact BOQ to enquire about this.
Unfortunately, Reward points have no monetary value, are not transferable and cannot be redeemed for cash.
However, you cam request for a Cashback. The amount of a cashback is credited to your Account, reducing your outstanding debt.
Cheers,
Anndy
Finder
DeeNovember 3, 2016Finder
Hi Brenda,
Thanks for your question.
To redeem your points, you can contact Q Rewards on 1300 206 349.
Cheers,
Anndy
WarrenJune 29, 2016
am trying to access my q reward points can you please forward the link to my email please
Finder
DeeJune 29, 2016Finder
Hi Warren,
Thanks for your comment.
As requested, I’ve sent you an email with a link to a page where you can log-in to BOQ’s Internet Banking to check your rewards points. After logging in, choose your credit card from the accounts list and you can view your points by selecting “Q Rewards® / Other Card Functions.”
I hope this helps.
Cheers,
Anndy
KenNovember 30, 2015
I have endeavoured to find access to usage of Rewards points to no avail .
May I suggest that you reconfigure your webpage
I have rewards points and I want to know how to redeem these points
Ken
KarenJanuary 15, 2016
I am unable to find list of rewards available or how to make a claim on my internet banking. The web page is of no use for either. Can you help please?
Karen
Finder
DebbieJanuary 19, 2016Finder
Hi Karen,
Thank you for your inquiry.
You can get a number of options to redeem your Q Reward Points such as the following:
– Buy apparel, beauty products, luggage and bags, electronics, homewares, jewellery and more on the BOQ Rewards website.
– Use your points to pay for eligible purchases and receive a statement credit back on your account.
– Pay for the annual fee
– Cashback
– Buy gift cards with partnered brands
– Points for flights, accommodation, holiday packages, cruises and rental cars.
You can also refer to the link I have sent you through your email, I hope it helps.
To redeem your Q rewards, log on to your internet banking, select your credit card from your list of accounts and select ‘Q Rewards/Other card functions’. From there you can view your points balance, browse the latest offers and redeem your rewards. You can also contact Q Rewards on 1300 206 349 to get started.
Please ensure to read through the relevant product disclosure statement and terms and conditions of your rewards card to ensure that you got everything covered on your transactions.
Cheers,
CherylDecember 4, 2015
Where do you find the list of rewards so points can be redeemed? I have never had this problem previously.
Cheryl
Just to confirm, you have come through to finder.com.au, not the BOQ website. As such, you’re unable to redeem your points through our website.
Instead, I’ve emailed you a link the BOQ website and points redemption page for your convenience.
Cheers,
Sally
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Can I hire a car with points?
Hi Sally,
You can’t directly redeem points with a car hire company. But you could redeem your points for a gift card with travel related partners such as Uber or Flight Centre (which offers car hire). Another option would be to redeem points for cashback on your account after hiring a car. If you have more specific questions, you may want to contact the Q Rewards Centre on 1300 206 349. I hope this helps.
i just got q rewards credit card is there max points i can earn every year were do i check
Hi Barry,
According to BOQ, there is no cap on how many Q Rewards Points can be accumulated. You are able to continue growing your Points balance and save your points until you are ready to redeem.
Hope this helps,
Elizabeth
i don’t have internet banking and want to redeem my points. Should I ring the Bank direct?
I want to redeem my points for a purchase at a Department store. I am concerned that if I request gift cards they may go astray in the mail. If this happens who is responsible?
Can I receive cash in lieu of gift cards?
Hi Phil,
Thanks for your question.
I’m not sure who will be responsible for any gift cards lost in the mail. You may have to directly contact BOQ to enquire about this.
Unfortunately, Reward points have no monetary value, are not transferable and cannot be redeemed for cash.
However, you cam request for a Cashback. The amount of a cashback is credited to your Account, reducing your outstanding debt.
Cheers,
Anndy
Hi Brenda,
Thanks for your question.
To redeem your points, you can contact Q Rewards on 1300 206 349.
Cheers,
Anndy
am trying to access my q reward points can you please forward the link to my email please
Hi Warren,
Thanks for your comment.
As requested, I’ve sent you an email with a link to a page where you can log-in to BOQ’s Internet Banking to check your rewards points. After logging in, choose your credit card from the accounts list and you can view your points by selecting “Q Rewards® / Other Card Functions.”
I hope this helps.
Cheers,
Anndy
I have endeavoured to find access to usage of Rewards points to no avail .
May I suggest that you reconfigure your webpage
I have rewards points and I want to know how to redeem these points
Ken
I am unable to find list of rewards available or how to make a claim on my internet banking. The web page is of no use for either. Can you help please?
Karen
Hi Karen,
Thank you for your inquiry.
You can get a number of options to redeem your Q Reward Points such as the following:
– Buy apparel, beauty products, luggage and bags, electronics, homewares, jewellery and more on the BOQ Rewards website.
– Use your points to pay for eligible purchases and receive a statement credit back on your account.
– Pay for the annual fee
– Cashback
– Buy gift cards with partnered brands
– Points for flights, accommodation, holiday packages, cruises and rental cars.
You can also refer to the link I have sent you through your email, I hope it helps.
To redeem your Q rewards, log on to your internet banking, select your credit card from your list of accounts and select ‘Q Rewards/Other card functions’. From there you can view your points balance, browse the latest offers and redeem your rewards. You can also contact Q Rewards on 1300 206 349 to get started.
Please ensure to read through the relevant product disclosure statement and terms and conditions of your rewards card to ensure that you got everything covered on your transactions.
Cheers,
Where do you find the list of rewards so points can be redeemed? I have never had this problem previously.
Cheryl
Hi Cheryl,
Thanks for your inquiry!
To see the list of rewards and to redeem you need to log on to internet banking with BOQ.
Cheers,
Jonathan
Hello Ken,
Thanks for your feedback.
Just to confirm, you have come through to finder.com.au, not the BOQ website. As such, you’re unable to redeem your points through our website.
Instead, I’ve emailed you a link the BOQ website and points redemption page for your convenience.
Cheers,
Sally