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Important:
Travel insurance rules continue to change as a result of the coronavirus pandemic. We’re working hard to keep up and make sure our guides are up to date, however some information may not be accurate during the pandemic. It’s even more important to double-check all details that matter to you before taking out cover. Please know that some policies may not be available through Finder at this time. Here are some helpful tips:
If you're buying a policy today, it's unlikely that you'll be covered for border closures
If your travel plans go against government advice, your policy will most likely be voided and you won't be covered
Finally, some good news! Travel is picking up, so some insurers have started offering cover again.
Just remember, you won't be covered for any pandemic related claims if you do take out domestic travel insurance.
Travel Insurance Direct (TID) has grown to become one of the leading travel insurance brands in Australia, providing policies underwritten by leading global insurer Lloyds. It offers a range of comprehensive and basic travel insurance products backed by competitive premiums to ensure you get the right cover for your next trip at the right price. Each policy has a range of additional cover options on offer so you can tailor your policy closer to your needs. Cover options are available as group or single policies and can be taken out on an annual-multi trip and single trip basis.
Save with a Travel Insurance Direct promo code
Were you looking for a discount code?
Oops! there aren't any Easy Travel Insurance Discount Codes available right now. If you would like to find out more about Travel Insurance Direct check out the Travel Insurance Direct page or check out other travel insurance deals currently available on finder.com.au below.
Pros and cons of taking out cover with Travel Insurance Direct
Pros
Australian-owned and underwritten by Lloyds: You can feel secure knowing that Travel Insurance Direct is 100% Australian owned and underwritten by leading global insurer Lloyds.
Secure: Travel Insurance Direct has taken great steps to adhere to the requirements of the Privacy Act to ensure that at no stage will your card details be seen, recorded or stored in any way or form.
Satisfied customers: Travel Insurance Direct knows that they would not be where they are without their customers and have worked hard to deliver superior service to their customers through their experienced team of staff offering 24-hour assistance. Over 1 million Australians have taken out cover with Travel Insurance Direct.
Broad range of policies on offer: Travel Insurance Direct has policy options to suit the needs of a variety of travellers. There are single and family cover options and policies can be taken out on a single or annual multi-trip basis for international and domestic trips. Comprehensive plans will also include cover for winter sport activities.
Fast and easy application process: Cover can be purchased entirely online, letting you review different options and the policy terms and conditions within your own time.
Easy claims process: Travel Insurance Direct clearly outlines what is required in the event of a claim being made in the product disclosure statement. There is 24-hour emergency assistance available to all policyholders and a 24-hour emergency phone line that can be contacted seven days a week.
Cover can be taken out overseas: You can apply for Travel Insurance Direct even if you are already overseas and don't have a return ticket to Australia booked. What's more, there is no waiting period applied before cover is activated.
Cons
Policy exclusions: As with any travel insurance provider, there will be exclusions applied to the policy where claims will be unable to be paid. These are generally the same for most providers and include such exclusions as alcohol and drug related losses, negligence for lost valuables and self inflicted injury. It is crucial that you have a clear understanding of all policy terms and conditions prior to purchasing your policy.
Maximum age limit: The following age limits will apply on Travel Insurance direct policies;
The works and Domestic: Maximum age of 80
Annual multi-trip and The Basics: Maximum age of 75
Making a claim with Travel Insurance Direct
In the event that you need to make a claim with Travel Insurance Direct, you or one of your travelling companions can download a claims form direct from the Travel Insurance Direct website. You will need to fill out the details of the claim form and submit any necessary supporting documentation online or via post.
Conditions for claim payment:
Notice must be given of claim as soon as possible
Any additional material to verify the claim must be included. This may include:
Police reports
Valuations of expensive items
Receipts
Proof of ownership
Medical reports
Statements from airline or transport carrier for lost or damaged items
Travel Insurance Direct Contact Details
Types of policies offered by Travel Insurance Direct
Single trip: The perfect option for the one-off trip with family cover options available. Receive cover for medical expenses incurred overseas, cancellation costs, luggage and personal effects, rental vehicle insurance excess, emergency evacuation and much more.
Annual trip: Great for people that travel frequently each year, this policy will provide cover for an unlimited number of trips in any 12-month period. Trips for vacation must be no longer than 38 days and trips for business 90 days.
Winter sports: Travel Insurance Direct provides cover options for winter sport related activities including snow skiing piste closure, snow skiing benefits, snow skiing replacement equipment and bad weather and avalanche closure.
If the policies offered by Travel Insurance Direct sound like a good option for your next trip, grab a coupon code and save on your next trip today!
How else can I save on my travel insurance cover?
You might have access to a coupon code but there are some other tricks to save on your cover you might not be aware of. These include:
Determine how much cover you actually need: You may find that your trip only requires a reduced amount of cover and a basic policy is actually sufficient for your trip.
Purchase cover early: When you purchase travel insurance, you only pay for the period of cover selected. By purchasing early, you can enjoy complimentary cover in the event that you need to cancel your trip for unexpected events outside of your control.
Compare a range of options: Sure you might of heard of one brand before but neglecting to take the time and compare a range of options could mean you miss out on finding cover that is not only more suitable for your trip but also more competitively priced.
Got some final questions about Travel Insurance Direct?
Yes. All Travel Insurance Direct policies come with a 14 day cooling-off period where you can cancel your policy and receive a full refund.
Travel Insurance Direct is underwritten by LLoyds.
The cost of cover will be determined by:
Your age
The policy you choose i.e basic or comprehensive
Where you are travelling to
The length of your trip
The maximum period of cover is 38 days for holiday and 90 days for business travel.
Yes. Cruise trips are covered at no extra cost.
Yes, complimentary cover is provided to dependent children under the age of 21.
Jessica Prasida is an associate publisher for Finder specialising in travel and home insurance. She loves travelling and is a wannabe dumplings master. Jess has a Bachelor of Business from the University of Technology Sydney and a Tier 1 General Insurance qualification. She is currently studying a Master of Marketing.
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Thanks for your question. finder.com.au is a comparison service and not an insurer. The contact number for Travel Insurance Direct New Zealand is 0800 843 843.
Can you please give me TWO of your best quotes nett of all discounts/campaign codes etc for a comprehensive cover for my car. It’s a 2008 VW Passat 125 TDI DSG with ALL options like GPS, leather, special paint etc. I need to re-insure it for another year and want to compare with invoice I have received from my present insurer. Aged 74, I am entitled to max no claim bonus and no driver under 25 touches my car.Thanks.
You may want to compare policies from our car insurance page. Please make sure to read the eligibility criteria, features, and details of the policy, as well as the relevant Product Disclosure Statement of the policy before making a decision and consider whether the product is right for you. If necessary, speak to the insurance brand to verify any details.
I am going to the USA for 3 weeks in March 2015. In the event I have an accident or illness and am in hospital; do I have to pay the hospital fees and then claim back?
Or do you converse with the hospital in the USA and pay the account direct?
If a medial emergency comes up, you can call TID’s emergency hotline. They’ll be able to talk to everyone including your doctors, family and your local doctor.
During this period I’d assume that they’ll be able to pay the hospital direct. However, I’d recommend that you get in touch with TID to confirm this is the case.
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finder.com.au is one of Australia's leading comparison websites. We compare from a wide set of banks, insurers and product issuers. We value our editorial independence and follow editorial guidelines.
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What is your toll free phone contact and how do I get written confirmation of cover detail and premium cost and details?
Hi David,
Thanks for your question. finder.com.au is a comparison service and not an insurer. The contact number for Travel Insurance Direct New Zealand is 0800 843 843.
I hope this was helpful,
Richard
Can you please give me TWO of your best quotes nett of all discounts/campaign codes etc for a comprehensive cover for my car. It’s a 2008 VW Passat 125 TDI DSG with ALL options like GPS, leather, special paint etc. I need to re-insure it for another year and want to compare with invoice I have received from my present insurer. Aged 74, I am entitled to max no claim bonus and no driver under 25 touches my car.Thanks.
Hi Jean-Claude,
Thanks for your question.
You may want to compare policies from our car insurance page. Please make sure to read the eligibility criteria, features, and details of the policy, as well as the relevant Product Disclosure Statement of the policy before making a decision and consider whether the product is right for you. If necessary, speak to the insurance brand to verify any details.
I hope this was helpful,
Richard
I am going to the USA for 3 weeks in March 2015. In the event I have an accident or illness and am in hospital; do I have to pay the hospital fees and then claim back?
Or do you converse with the hospital in the USA and pay the account direct?
Regards,
Tim
Hi Tim,
Thanks for your question.
If a medial emergency comes up, you can call TID’s emergency hotline. They’ll be able to talk to everyone including your doctors, family and your local doctor.
During this period I’d assume that they’ll be able to pay the hospital direct. However, I’d recommend that you get in touch with TID to confirm this is the case.
Cheers,
Shirley