If you fly often, either at home or overseas, you should look at using a credit card that offers complimentary travel insurance. Many of these cards will give you access to airport lounges and some have your purchases contribute to frequent flyer points. They are not necessarily good for everyone however at most such cards require you have a substantial annual income as well as a near perfect credit history. This is because they are a speciality credit card that concentrates on making your travels more trouble free than they otherwise would be if something were to go wrong.
Most credit cards that offer travel insurance only allow the insurance benefit to become activated after you have paid 100 percent of your travel costs by using your card. However you don't want to be satisfied that is all you need do is to obtain the card, pay for your tickets with it and you are fully covered for everything that could possibly go wrong. This might not be so, as some cards don't cover you for lost items even if you believed that this is the main reason for having the cover. Therefore the only way to determine exactly what you are covered for is to thoroughly examine the offer. Here we look at the Westpac Platinum credit card travel insurance and what it will mean to you as you travel.Back to top
The main benefits of having Westpac Platinum travel insurance
Damage, or theft of your personal property
You will probably notice first up that although you are covered against losing your property through damage or theft. If you simply misplace it you are not covered. Under a Westpac Platinum credit card travel insurance you can claim for up to $20,000 if your property is either stolen or damaged and your family members are covered for a total of $30,000, although both of these amounts are restricted to $5,500 for a laptop computer and $3,500 for anything else. Theft of cash is also covered to a limit of $500 a person or $1,250 for the combined family. If your baggage is lost you will be entitled to $550 a person for replacement clothing and toiletries up to a maximum amount of $1,250. If your items were taken from a locked car you are eligible to claim up to $2,500. However is you simply left some of your property behind somewhere and were unable to retrieve it you will find you will not be covered.
Delays in travel arrangements
If you experience a six hour flight delay during travels your Westpac platinum travel insurance will compensate your family for an amount of $500 a person up to a maximum of $1,000. However if you simply missed your connection you will find you aren't covered.
Rental car insurance
While overseas Westpac travel insurance will cover your rental car for up to $5,000. This amount will be quite sufficient to cover the highest rental car insurance excess that may be required to be paid as the result of you being involved in an accident.
Whatever claim you have to make on your Westpac Platinum travel insurance cover you will be required to pay the first $200. This does not apply however to the replacement of any stolen or damaged credit cars, small amounts of clothing and toiletries in lost luggage or the replacement of travel documents.
If you have to make a claim for medical care while overseas you will find you are covered by what Westpac call 'reasonable' medical treatment. In this case 'reasonable' means the same level of treatment you would expect to receive if you were in Australia. You will be insured for $100 a day while in hospital although this payment will cease when the total paid out reaches $12,000. You are also covered for emergency dental treatment to a maximum amount of $1,200 if the treatment is for urgent pain relief. You will find that Westpac will consider a medical claim even if you illness can be linked to a pre-existing condition, as long as you made them aware of the condition before leaving Australia, you had paid an assessment fee and any extra premium cost, if that was requested of you.
If you as the card holder, your spouse, or any of your children, were killed as a result of a transport accident whilst travelling, Westpac would be willing to pay out an amount of $500,000 for each death. However if your family members were also card holders a cap of $1.3 million would apply. If the death was to occur in an accident that was not transport related the cover reduces to $17,500 for the card holder, $12,500 for the spouse and no cover for any of the children. In these circumstances the cover is still valid if the death occurred up to 12 months following the accident.
Unexpected cancellation of travel arrangements and other unexpected expenses arising from accidental death of a relation living overseas are limited to A$2,500 per person and up to a maximum of A$5,000 for a family
Westpac Platinum travel insurance covers all members of the same family who are travelling overseas for a maximum of six months. Dependent children under the age of two years as at the date of the journey commencing are eligible for this overseas travel insurance policy, provided that the dependent child is travelling with the cardholder for the entire journey You can obtain an extra month if you have experienced delays that were beyond your control. To activate your cover you have to pay $500 of your prepaid travel costs with your eligible Westpac credit card. You are not covered if the ticket was paid by somebody else or if you paid by BPAY or direct deposit from your bank. Income protection is not available. You will need to read your policy document to see what you are not covered for but most of these are the usual disclaimers. The most important one to remember here is that you are not covered if you simply lose any of your personal items while travelling. Keep this in mind.
QBE Insurance (Australia) Limited ABN 78 003 191 035 AFSL 239545 is the issuer of the insurance group policy to Westpac Banking Corporation ABN 33 007 457 141 providing eligible Westpac account holders and cardholders to claim under it as third party beneficiaries. For more information on this policy please refer to terms, conditions, limits and exclusions, of the group policy, set out in the Credit Card Complimentary Insurance Terms and Conditions. Westpac does not guarantee the insurance.