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How to manage your ANZ credit card

Information verified correct on May 26th, 2017

Managing your credit card properly is the first step to good money management. Find out how you can take charge of your ANZ credit card here.

We've posted ANZ's most commonly asked questions to help you navigate and control your credit card better.

Via: Internet banking, phone banking, mobile phone banking, in-branch, BPay, ATMs.

Call 1800 033 844 (international +61 3 9683 7043) 24/7 and notify ANZ immediately if your card has been lost, stolen or used by someone else; or if your PIN record has been lost, stolen or has become known to someone else.

  • Option 1: Download and complete a "Customer Transaction Dispute" form and send it with a copy of any relevant documentation to ANZ for further investigation.
  • Option 2: Call ANZ on 13 22 73 (international +613 9683 9999.
  • On ANZ Internet banking by selecting 'Update details'.
  • Call ANZ on 13 22 73, available 24/7.
  • Do it in-branch.

Call 1800 652 033 to activate your credit card. You may be required to complete the ANZ customer identification process if you're a new ANZ credit card holder.

Call ANZ on 13 22 73 (international +613 9683 9999) to order a replacement card.

Download and complete the "Add An Additional Cardholder" form or call 13 22 73. Note that a fee will apply to some additional cards.

  • Option 1: Use ANZ Internet Banking, select 'Cards' from the left-hand menu and then choose 'Request to change credit card limit' and follow the prompts.
  • Option 2: Download and complete the "Request Credit Card Limit Increase/Decrease" form and return it to ANZ.
  • Option 3: Call ANZ on 13 22 73 (international +61 3 9683 9999).
  • Option 1: Use ANZ Internet Banking, select 'Credit card balance transfer' under the 'Cards' option on the left hand panel.
  • Option 2: Download and complete the "Balance Transfer Application" form.
  • Option 3: Call ANZ on 13 22 73 (international +61 3 9683 9999).

Check the ANZ website or call 13 22 73.

Visit www.designmycard.com.au and design your own credit card.

Download and complete the "Change Your Credit Card Type" form and return it to ANZ.

Download and complete the "Request To Combine Your ANZ Credit Card Accounts" form and return it to ANZ.

If you are an existing ANZ Frequent Flyer account holder (before 19 July 2009), and would like to request an ANZ Frequent Flyer American Express card, download and complete the "Request An ANZ Frequent Flyer American Express Card" form and return it to ANZ.

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