Pay your closing balance in full by the due date to avoid interest and protect your credit score.
Carefully review all transactions and new charges to detect errors or fraudulent activity promptly.
Interest-free days begin on statement day one; pay your full closing balance to utilise them.
It's important to understand how to read your credit card statement. This way you can to keep track of your spending, make repayments on time, avoid fees and interest charges, and catch any dodgy transactions.
10 key features on your credit card statement
Below we've outlined the major features of a credit card statement.
Statement period
Payment due date
Minimum amount due
Overdue amount
New charges
Payments/refunds
Closing balance
Transactions
Daily rate (see second image down the page)
Reward points (see second image down the page)
1. Statement period
Your statement period is usually listed in the top right-hand corner of your statement. Statement periods are typically 30-day periods.
If a credit card offers interest-free days, these days start from day 1 of the statement period.
Cards can come with up 55 days interest-free. From day 1 of the statement period you have 55 days before interest is charged on your card spending. If you make a purchase on day 2 of the statement period you have 54 days interest free. On day 3, 53 days.
Example
Let's assume that your card provides up to 55 interest-free days and the statement period is from 27 February to 26 March. The interest-free period for this statement period would end on 23 April.
In this example, if you make a purchase on 27 February, you can make use of 55 interest-free days. If you make a purchase on 26 March, you get 28 interest-free days.
You have to make the minimum payment by the payment due date. You can pay off the entire balance, or more than the minimum, before the due date.
But you have to pay at least the minimum repayment by this date. If you don't make this payment on time your credit score will be affected and you may have to pay a fee.
Note. If you're just struggling to repay that month, you can also request an extension. Most banks offer financial hardship assistance, so contact your card issuer directly to discuss your options.
3. Minimum amount due (or minimum payment)
When using a credit card, you must pay a minimum amount each month. The minimum repayment is usually between 2-3% of your outstanding balance.
You should aim to pay off more than the minimum if you can. Because you will get charged interest on your unpaid card balance. The longer it takes you to pay off your balance, the more interest you pay.
4. Overdue
If you've paid your bill late or paid less than the minimum, the amount you're yet to repay will be detailed in the "overdue" section of your statement.
Overdue credit card bills collect fees and interest that increases your debt. It can also hurt your credit score. Overdue statements are a red flag to lenders and could reduce your chance of getting loans and cards in the future.
5. New charges
This is a summary of the total amount of money charged to the card during the statement period. Look at the new charges to make sure the total amount matches up with the transactions that you've made. This can help ensure there aren't any errors on your statement (such as fraudulent transactions or double charges).
6. Payments/Refunds
This is the total of all the payments you have made towards the card, along with any refunds, during the statement period. Some refunds can take a few weeks to process.
7. Closing balance
This amount refers to how much you owe on your credit card account in total. If you pay more than you owe, this figure goes into negative.
While you're only obligated to pay the minimum payment each month, you should aim to pay as close to the closing balance as possible. If you pay the closing balance in full, you can avoid interest.
8. Transactions
This list details all the transactions you've made on that card during that statement period. It should include the date of the transaction, its reference code, the type of transaction and the dollar amount.
It's wise to look over your transaction history to make sure that you haven't been charged incorrectly or fraudulently in the previous statement period.
9. Daily rate
While banks usually present the interest rate as an annual percentage, it's actually charged on your transactions on a daily basis. So you can use the daily rate to see how much your balance is collecting in interest each day, including your purchases, balance transfers and cash advances. Most transactions, aside from cash advances, usually don't start accruing interest until after the statement period ends, though.
10. Reward points
You can expect these details only if you use a rewards credit card or frequent flyer credit card. If you do, your statement should inform you of points earned during the statement period, the total number of points in your account, and points redeemed during this period.
Expert insight: What if I see unexpected charges on my card?
"Scams are increasingly common and sophisticated, often using phishing emails and fake websites to steal personal information. When you spot an unrecognised transaction on your credit card statement, first double-check the details and contact the merchant if necessary. If the transaction is still unrecognised, report it to your card issuer immediately and dispute the charge. To prevent such incidents, secure your card information, use strong passwords, enable transaction alerts, and only provide card details to trusted websites. Regularly reviewing your credit card statements helps catch any discrepancies early and maintain financial security."
How to manage errors on your credit card statement
While your credit card statement should usually be accurate, there are some instances where you might spot an error. This could be a fraudulent transaction or a mistake from a merchant.
If you do spot an error on your credit card statement, contact your card provider to report and resolve the issue.
Unfortunately, the answer to this is no. However, by doing so you can look forward to clutter-free space and you can also do your bit to save the environment. Most banks issue electronic credit card statements, so this might be an easier way to manage your statements.
Credit card providers in Australia issue statements on a monthly basis. Make sure you contact your bank if you haven't received your credit card statement around the time you usually would in the month.
This might be because you have an outstanding balance in your account from the previous billing cycle. Bear in mind that you have to pay your account’s closing balance in full before each due date if you wish to take advantage of your card’s interest-free days.
All transactions are listed within one statement. As the primary cardholder, you're liable for any transactions made with any additional cards. This is why it's important to check your statement and keep track of all transactions being made.
Rebecca Pike is Finder’s money editor, with over 7 years of experience in mortgages and personal finance. A frequent TV and radio commentator, she frequently appears on Sunrise and 7News, Today and 9News, as well as Sky News, Channel 10 and across radio and print. Rebecca previously served as Editor of Mortgage Professional Australia. She has a Master’s degree in Journalism as well as ASIC-recognised certifications in Tier 1 Generic Knowledge and Tier 2 General Advice Deposit Products, which comply with ASIC guidelines.
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Richard Whitten is Finder’s Senior Money Editor, with over eight years of experience in home loans, property, credit cards and personal finance. His insights appear in top media outlets like Yahoo Finance, Money Magazine, and the Herald Sun, and he frequently offers expert commentary on television and radio, helping Australians navigate mortgages and property ownership. Richard started his career in education and textbook publishing in South Korea. He holds multiple industry certifications, including a Certificate IV in Mortgage Broking (RG 206) and Tier 1 and Tier 2 certifications (RG 146), as well as a Bachelor of Education from the University of Sydney and a Graduate Certificate in Communications from Deakin University.
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Hi, My Visa CC statement just arrived by post yet my online closing balance shows a lot less, which one should I pay?
Cheers, John
Finder
JonathanApril 15, 2015Finder
Hi John, thanks for your inquiry!
Your online statement will generally be the most accurate/ updated record and more reliable to pay to. It may be useful to check the payment records on the postal record and compare that to the online statement. There is a possibility that your credit card has had some pending or new transactions between the time your postal statement was mailed and when you have received it.
Cheers,
Jonathan
JaswantAugust 13, 2013
How can I know my credit card statement?
Finder
JacobAugust 14, 2013Finder
Hi Jaswant.
You will receive a statement a month after opening the account. If you want to keep track of purchases before a statement is sent out to you in the mail. You can check and manage your account online through your lender’s online banking facility.
Thanks for your question.
ChristopherJuly 20, 2013
Do the things you purchase end up on your credit card statement?
Finder
JacobJuly 20, 2013Finder
Hi Christopher. Thanks for your question. Your credit card statement will show you all your transactions for the month. This includes purchases and cash advances. Statements come in the mail but you elect to receive them electronically. Jacob.
MarshaMay 30, 2013
Is the opening balance the one you pay?
Finder
JacobMay 30, 2013Finder
HI Marsha. Thanks for your question. You will need to pay all balances eventually if you want to get out of debt. But typically, the opening balance will have the card’s annual fee (if applicable) and any transactions you’ve made in the first month. You will need to make at least the minimum monthly repayment to stop your account from going in to arrears. Jacob.
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Hi, My Visa CC statement just arrived by post yet my online closing balance shows a lot less, which one should I pay?
Cheers, John
Hi John, thanks for your inquiry!
Your online statement will generally be the most accurate/ updated record and more reliable to pay to. It may be useful to check the payment records on the postal record and compare that to the online statement. There is a possibility that your credit card has had some pending or new transactions between the time your postal statement was mailed and when you have received it.
Cheers,
Jonathan
How can I know my credit card statement?
Hi Jaswant.
You will receive a statement a month after opening the account. If you want to keep track of purchases before a statement is sent out to you in the mail. You can check and manage your account online through your lender’s online banking facility.
Thanks for your question.
Do the things you purchase end up on your credit card statement?
Hi Christopher. Thanks for your question. Your credit card statement will show you all your transactions for the month. This includes purchases and cash advances. Statements come in the mail but you elect to receive them electronically. Jacob.
Is the opening balance the one you pay?
HI Marsha. Thanks for your question. You will need to pay all balances eventually if you want to get out of debt. But typically, the opening balance will have the card’s annual fee (if applicable) and any transactions you’ve made in the first month. You will need to make at least the minimum monthly repayment to stop your account from going in to arrears. Jacob.