BOQ Q Rewards
Q Rewards is Bank of Queensland's rewards program. You can earn points with a BOQ Blue Visa or Platinum Visa credit card and redeem them for cashbacks, gift cards or transfer to Flybuys or Velocity Points.
The Bank of Queensland (BOQ) Q Rewards is a credit cards reward program for cardholders with a BOQ Blue Visa Credit Card or BOQ Platinum Visa Credit Card. Q Rewards Points can be redeemed as a cashback reward to your account or applied as a credit for selected purchases through Pay with Points. You can also redeem points for gift cards from a wide range of retailers, or convert them to Flybuys or Velocity Frequent Flyer points.
How can I earn BOQ rewards points with a credit card?
You'll earn Q Rewards points at the following rates for each $1 of eligible spending when you have one of these BOQ credit cards:
- BOQ Blue Visa credit card: 1 point per $1 spent, uncapped
- BOQ Platinum Visa credit card: 2 points per $1 spent, uncapped
🔥Tip: Look for introductory bonus point offers on BOQ credit cards if you're not a customer yet. They can give you hundreds and thousands of Q Rewards Points when you first get a card and meet the requirements.
What counts as eligible spending?
You can earn BOQ Q Rewards points when you make an eligible transaction. This covers most purchases except for exclusions like cash advances, balance transfers, special promotions, BPAY payments, government-related transactions, and purchases of foreign currency.
Check BOQ's terms and conditions (pdf) for the full exclusions list.
What can I redeem Q Rewards points for?
You can redeem your Q Rewards points balance by logging into your myBOQ app.
- Flybuys transfers. You can transfer Q Rewards points to Flybuys by linking your accounts. The transfer rate and other details are not publicly available, so log in to see full details.
- Velocity Points transfers. If you have a BOQ Platinum Visa credit card, you can transfer points to Velocity Frequent Flyer at a rate of 3 Q Rewards points for 1 Velocity Point. You can transfer a minimum of 30,000 Q Rewards points per transfer.
- Cashback options. When you use your credit card to pay for eligible purchases, you can receive a statement credit back to your account. You can also use points to pay your annual card fee.
- Digital gift cards. You can redeem points for gift cards with partner brands.
How much are Q Rewards points worth?
There is no clear fixed dollar value for BOQ Q Rewards Points. It largely depends on what you redeem them for.
Rewards have different values, and the BOQ Q Rewards website does not publicly list the points needed for all of them. So you'll need to have an account and login to see details.
You can also calculate the value of your points for different types of rewards, or get an estimate of the value with Finder's points calculator.
How to redeem BOQ Q Rewards points
To redeem Q Rewards, open the Q Rewards Portal and select the Redeem option next to the transaction you want. If your account is eligible, you can view your balance, track your rewards, and manage how you redeem them through the myBOQ app, since Q Rewards balances no longer appear on your statement. If you do not have access to the myBOQ app, you can contact BOQ for assistance.
Frequently asked questions
Can I get an additional card and does it attract a fee?
You can get up to 4 additional cards for free with your Platinum Visa card. If you have the Blue Visa card, you can get an additional card by paying an additional card fee of $15. The primary cardholder is responsible for the additional cards and any points earned with these cards will accumulate in the one Q Rewards account.
Are Q Rewards points capped?
There is no cap on the number of Q Rewards points you can earn.
How do I transfer Q Rewards points?
At the moment, BOQ allows eligible Platinum Visa cardholders to convert Q Rewards points to partner loyalty programs, such as Flybuys or Velocity Frequent Flyer. However, BOQ does not provide a publicly available step-by-step guide for doing this directly in the myBOQ app.
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How do I find out how to spend my rewards points. I have tried all BOQ websites and they are not helpful.
Hi Jacqueline,
Thanks for your inquiry.
Please refer to the link that I sent to your email for more information regarding the Q Rewards® Program.
I hope this has helped.
Cheers,
Arra
I need a list of available products which I can purchase through the rewards program.
I would also like to know if any of the rewards points can be set off against costs incurred on credit cards , or against future purchases.
Rewards used to publish in a catalogue everything which is available. is this not done any more
Robert
Hi Robert,
Thank you for your inquiry.
Rewards points can be used to make payments on your Bank of Queensland credit card. For the list of products that you can purchase with Q Rewards and for the BoQ Rewards Catalogue, kindly refer to the link I have sent to your email.
If you are also interested to redeem your points for your next flight, you can also find more details about the Q Rewards frequent flyer program guide. You can also revisit the terms and conditions of your card to ensure you got everything covered on your transactions.
I hope this helps.
Cheers,
Debbie
I do not have internet banking so how do I get on to the site to check what I can buy with my loyalty points, I have tried different sites but no success. Can I ring up to get the information. Thanks
Hi Elsie,
Thanks for your inquiry.
Please note that you have come through finder.com.au and we are not directly affiliated with Bank of Queensland.
If you do not have an access through internet banking, you can contact Q rewards through phone alternatively. Please refer to the link and contact details I have sent to your email.
I hope this has helped.
Cheers,
Sally
Hi. Our local BoQ is due to close its doors .I currently have a Platinum CC with points . If I transfer all of my accounts to another bank are these points transferable ?
My reason is I am not a fan of internet banking and travel to the closest branch in not a option
Thanks
Hi Les, thanks for your inquiry!
Unfortunately BOQ Q Rewards points are only valid within the BOQ rewards program.
I hope this has helped.
Cheers,
Jonathan
I want to redeem my points from my credit card. I do not have internet Banking as I only hold a credit card no other accounts.
Hi Russell, thanks for your inquiry!
Unfortunately BOQ Q Rewards is not available outside internet banking. Please refer to the link I have sent to your email to go through internet banking to access this rewards program.
Cheers,
Jonathan