Bank First is a mutual bank that's owned by its customers and is part of the Victoria Teachers Limited group (ABN 44 087 651 769). Its AFSL/Australian Credit Licence Number is 240 960 and it was previously known as Victoria Teachers Mutual Bank.

How do I activate Bank First credit card travel insurance?

If you get the Bank First Visa Platinum credit card, you'll automatically get cover for international trips of up to 4 months when you book a ticket with a fixed return date before you leave Australia. This cover is also available to your spouse and any dependants travelling with you. There is no specific spend requirement with your card and you don't need to activate the insurance as long as you meet the requirements. But you should read the insurance booklet to check that the cover is suitable for your trip. If you have questions about the insurance, contact the provider Allianz Global Assistance on 1800 754 190.

What should I do if my credit card is stolen or lost?

Call 1300 654 822 to report your card as lost or stolen. If you're overseas, call +61 3 9834 8560 or report the card through the Visa website. You can also use the Bank First mobile app to report a lost or stolen card and have the option of pre-ordering a new card.

Bank First Credit Cards

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Bank First is a customer-owned financial institution that's based in Victoria but open to anyone over the age of 18.
It offers a Visa Classic and Visa Platinum credit card, both with low variable interest rates, contactless payment options and security features to help keep your account safe.

Comparison of Bank First credit cards

Purchase rate p.a.	Bonus points	Points per $ spent	Interest-free period	Balance transfer rate p.a.	Annual fee
Bank First Visa Platinum Credit Card	11.49%	Bonus points N/A	Points per $ spent N/A	Interest-free period Up to 55 days on purchases	Balance transfer rate p.a. 11.49%	Annual fee $99	View details Compare product selectionCompare	loading
Bank First Visa Classic Credit Card	12.54%	Bonus points N/A	Points per $ spent N/A	Interest-free period Up to 55 days on purchases	Balance transfer rate p.a. 12.54%	Annual fee $0	View details Compare product selectionCompare	loading

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Congratulations, Bank First!

Bank First was a big winner in the 2026 Finder Awards.

Highly Commended, Best Travel Credit Card: Bank First Visa Platinum Credit Card
Highly Commended, Best No FX fees Credit Card: Bank First Visa Platinum Credit Card

Full list of 2026 credit cards winners

The benefits of a credit card with Bank First

Customer-owned bank

Bank First is owned by its customers, which means any profits made are put towards projects and initiatives that benefit customers, rather than shareholders. This structure can lead to more competitive accounts, as well as ethical and community initiatives, which customers can also have a say in.

Mobile wallets

If you have a mobile phone or device with Apple Pay or Google Pay, you can add a Bank First Visa credit card and make contactless payments straight from your phone.

Visa benefits

You can use the Bank First Visa Classic and Visa Platinum credit cards to pay in person, online or over the phone with any business that takes Visa cards. When you shop online, you'll also get Visa Secure protection to help verify your purchases at participating merchants. Plus, you can access exclusive deals on shopping, dining, entertainment and travel through Visa Offers + Perks.

Account management

You can check your balance and manage your account through Bank First's internet banking or mobile app. You can also visit a branch or call 1300 654 822.

How to apply for a Bank First credit card

Applying for a credit card online is fast and easy. You'll need to be at least 18 years of age and meet the card's eligibility criteria. For more about eligibility, the kinds of documentation you'll need and the factors that can affect whether your card application is approved, check out our full guide to applying for a credit card.

Credit card brands similar to Bank First

If you want a credit card from a customer-owned bank or one based in Victoria, here are 3 other credit card providers you could compare with Bank First:

Frequently asked questions

If you get the Bank First Visa Platinum credit card, you'll automatically get cover for international trips of up to 4 months when you book a ticket with a fixed return date before you leave Australia. This cover is also available to your spouse and any dependants travelling with you.
There is no specific spend requirement with your card and you don't need to activate the insurance as long as you meet the requirements. But you should read the insurance booklet to check that the cover is suitable for your trip. If you have questions about the insurance, contact the provider Allianz Global Assistance on 1800 754 190.

Compare other products from Bank First

Finder writers are subject matter experts and use primary sources, in-depth research and interviews with other experts to ensure you're getting accurate, up-to-date information. Articles are fact checked in line with our editorial guidelines.
1. Bank First Financial Services Guide
2. Bank First Platinum Credit Card travel insurance policy booklet

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Written by

Amy Bradney-George

Journalist

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Amy is an experienced journalist with over 16 years of experience, contributing to major publications like Money Magazine, The Sydney Morning Herald, and ABC News Australia. Specialising in personal finance, she frequently appeared in media outlets and on radio. Amy holds a Bachelor of Arts in Journalism and Drama from Griffith University and earned RG146 certifications in Tier 1 Generic Knowledge and Tier 2 General Advice Deposit Products, ensuring her expertise is grounded in current financial regulations. Amy was Finder's Senior Writer for Credit Cards from 2016 to 2024. See full bio

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2 Responses

WendyMay 10, 2023

Is there a maximum amount I can put on the credit card in one day?

Finder

AmyMay 11, 2023Finder

Hi Wendy,
The card’s available credit limit is the maximum amount you could spend in one day. You can check this limit through Internet or phone banking. It’s also included on each credit card statement.

Some cards also have separate limits for ATM withdrawals, cash advance transactions or other specific transactions. I couldn’t see any details about this on the Bank First website but if you have further questions you can contact the bank on 1300 654 104. I hope that helps.

Bank First Credit Cards

Bank First gives you a choice of credit cards with features ranging from low rates to platinum perks.