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HBF travel insurance

Learn more about HBF travel insurance, and whether it's right for you.

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Zahra Campbell-Avenell
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Important:

Travel insurance rules continue to change as a result of the pandemic. Some information may not be accurate at this time. It’s even more important to double-check all details that matter to you before taking out cover. Please note:
    • Some policies may not be available through Finder at this time
    • It’s unlikely that your policy will cover expenses from border closures
    No matter if you are travelling within Australia or going abroad, travel insurance is a necessity. While you think the likelihood of you getting injured on your holiday is minimal, accidents do happen and wouldn't you want to be insured just in case? Best case scenario, you're fully insured and nothing happens. Worst case, you have no insurance and are forced to pay out of pocket in a foreign land.

    HBF insurance provides travel insurance for domestic and international trips, for both short-term and long-term trips.

    HBF travel insurance is no longer available. The following information has been kept to assist existing customers. You can compare alternative options below.

    Compare your travel insurance quotes

    warning Finally, some good news! Domestic travel is picking up, so some insurers have started offering cover again 🦘
    Just remember, you won't be covered for any pandemic related claims if you do take out domestic travel insurance.
    International travel insurance is limited and sometimes unavailable at this point.

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    Who is HBF Travel Insurance?

    While HBF have been providing insurance since 1941, it wasn't until 1986 that they decided to enter the travel insurance market. With the introduction of an electronic claiming process, customers can now make a claim from the comfort of their home.

    HBF insurance company aims to create a community of healthier and happier customers. Apart from travel insurance, HBF also provides insurances for life, health, home, car, trailer, boat, caravan and personal belongings.

    What policies does HBF Travel Insurance offer?

    HBF offer travel insurance plans for those travelling domestically or abroad to suit different travellers and budgets:

    • International Platinum. For those who want ultimate peace of mind. Get unlimited cover for cancellations, overseas medical and emergency expenses.
    • International Premium. This mid-range policy covers unlimited overseas medical and a generous limit for other benefits such as cancellation and luggage loss.
    • International Essentials. This budget friendly option still provides unlimited medical cover and cancellation but does not include other benefits such as rental vehicle excess, accidental death and travel delay.
    • Domestic. Get cover for additional expenses and cancellations to protect your pocket from unpredictable mishaps.

    What are the benefits and features of an HBF policy?

    If anything happens to you while you are travelling, you can get peace of mind knowing that HBF has you covered for the below and loads of other benefits:

    • Overseas medical and dental. Ever been to the doctors while you're overseas? Protect yourself from the potentially huge costs involved with medical care.
    • Trip cancellations. HBF can cover your expenses if your trip is cancelled due to those unpredictable things in life such as a death in the family, or an injury days before your holiday.
    • Rental car excess cover. Included in the platinum, premium and domestic plans, this protects drivers from paying the excess rental companies charge if an accident happens behind the wheel.
    • Travel disruptions. Stolen passport? Hurricane? HBF can cover you for additional expenses when you travel plans just don't go your way.

    Optional add ons

    What else are you doing?

    You might want to consider adding on some extra cover if you're travel includes the below;

    • Skiing/ Snowboarding (Winter sports)
    • Cruising
    • Extra cover for valuables

    HBF Travel Insurance Claims Process

    If something does go wrong while you're travelling, remember to keep all your receipts and take as much documentation as possible. This should make the claim process easier when you get home.

    1. You can lodge your claim 24/7 by calling 1300 559 867
    2. HBF will contact you within 48hrs

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    6 Responses

      Default Gravatar
      RobynMay 13, 2014

      My husband & I will be travelling by boat from Darwin to Broome and are looking at travel insurance that will cover medical evacuation from remote areas (not that we plan on needing it). Does HBF travel insurance cover this?

      Reply
        Avatarfinder Customer Care
        WilliamMay 13, 2014Staff

        Hi Robyn,

        Thank you for your enquiry.

        I reviewed the HBF Travel Insurance product disclosure statement and was unable to find details on medical evacuation within Australia. I recommend you get in touch with HBF directly to find out exactly what you are and are not covered for in relation to your trip.

        You may wish to consider one of the other insurance providers listed on our travel insurancehomepage.

        All the best with your enquiry.

        Cheers,
        Will

        Reply
      Default Gravatar
      MelanieMay 3, 2014

      Hi my daughter is going to Canberra on the 28th nov 4th dec 2014 with her school. She is 12 years old and I need to get her travel insurance can you please tell me how much it will be
      Thanks

      Reply
        Avatarfinder Customer Care
        WilliamMay 5, 2014Staff

        Hi Melanie,

        Thank you for your enquiry.

        The cost of the cover will be dependent on a number of factors including the policy that you choose, age, destination, trip duration, and any pre-existing medical conditions that your daughter may have. You can compare quotes from the different providers via the travel insurance homepage.

        To give you an idea of how much you can expect to pay, I just received a quote from one of the providers featured on the Finder homepage for a 12 year old taking out a domestic policy for the 28th/11th/2014 – 4th/12th/2014 and received a quote for $44.

        Please make sure to read the eligibility criteria, features, and details of the policy, as well as the relevant Product Disclosure Statement of the policy before making a decision and consider whether the product is right for you. If necessary, speak to the insurance brand to verify any details.

        All the best,
        Will

        Reply
      Default Gravatar
      TonyApril 2, 2014

      Where can I find/obtain the over 70 medical assessment form?

      Reply
        Avatarfinder Customer Care
        ShirleyApril 3, 2014Staff

        Hi Tony,

        Thanks for your question.

        Please contact HBF Travel Insurance directly to request a copy.

        Cheers,
        Shirley

        Reply
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