Here's what you need to know about buying and using supermarket gift cards.
Both Coles and Woolworths offer gift cards that are designed to provide unique spending experiences to that someone special. These products can be a convenient and thoughtful alternative to giving someone cash, while still offering the same flexibility.
However, gift cards do come with terms and conditions that you’ll need to pay attention to as both a gift-giver and receiver. Here, we explain the different gift card options from Woolworths and Coles, how they work and what you should consider when looking at these two supermarket options.
How to compare Woolworths WISH Gift Cards and Coles Group & Myer Gift Cards
When choosing a gift card, it's important to consider not only how much money you'll load onto it, but where it can be used. So here, we compare the key details of Woolworths WISH and Coles Group & Myer gift cards to help you decide which one could be right for your needs.
|Woolworths WISH Gift Card||Coles Group & Myer Card|
|Expiry||12 months||24 months|
|Min / Max Load||$5 / $500||$5 / $250|
*List of participating retailers correct: 31/10/16.
Key details to consider when comparing Woolworths and Coles gift cards
From the table above, it's clear there are some key similarities and differences between these gift cards. The most important factors to consider are:
- Card acceptance. The Coles Group & Myer Gift Card boasts a wider range of participating retailers. However, the Woolworths WISH Gift Card is accepted at similar types of retailers and can be used for purchases both in-store and online.
- Expiry. The Woolworths WISH Gift Card will expires after 12 months, whereas the Coles Group & Myer Gift Card is valid for 2 years.
- Online shopping. While the Woolworths WISH Gift Card can be used to shop in-store and online, the Coles Group & Myer Gift Card can only be used in-store.
- Purchasing options. Both Woolworths and Coles gift cards can be purchased in-store or online.
- Card value. Both Woolworths and Coles gift cards have a minimum load amount of $5 and a maximum load amount of $500.
Other factors to consider
- Fees. While these cards can be purchased-in store at no extra cost (other than the value loaded onto the card), there may be other fees for purchasing physical cards online. For example, buying a plastic Woolworths WISH Gift Card online will attract a registered post fee of $5.50 or a courier fee of $14.95. Similarly, purchasing a Coles Group & Myer Gift Card online will attract a registered post fee of $5.50.
- Card theft or loss. These gift cards are treated as cash. This means that if they are lost or stolen, there is little chance of reclaiming the value of the card.
- Cash equivalent purchase. Woolworths and Coles gift cards are classified as "cash equivalent purchases", so if you use a credit card to buy them, the transaction will be treated as a cash advance. This means you'll have to pay a cash advance fee and the cash advance interest rate. The payment also won't be eligible to earn points through a credit card rewards program.
Pros and cons of using a supermarket gift card
- Choice. A gift card is more personal than giving cash but still allows the recipient to choose what they want to buy.
- Online facilities. It’s easy to manage your gift card and check your remaining balance. Simply visit the card issuer’s website to access the online tools.
- Customisable cards. Woolworths and Coles gift cards offer a range of design options to suit different occasions.
- Expiry. A gift card will expire after a period of time and any remaining value on the card will be lost.
- Limited acceptance. A gift card can only be used at certain shops and merchants.
- Limited use. Most gift cards can only be loaded with money once, and used until that balance is cleared or the card expires (whichever happens first).
Woolworths and Coles gift cards come with a range of terms and conditions. So before buying one, make sure you compare the features and acceptance of these cards so that you can choose a gift that offers the greatest value to you and the person you're buying it for.Back to top
Frequently asked questions
What’s the difference between an egift card and a regular gift card?
An "egift card" is a digital or virtual gift card, rather than a physical card. While you would swipe a regular gift card at the checkout, with an egift card, you simply enter the details on the electronic receipt to make a purchase. Some egift cards may be designed specifically for online purchases, while others could be accepted in-store as well.
Why doesn’t my gift card work?
If your gift card doesn’t work, check to see whether the card is still valid. If you’re trying to use the product in-store and you get a bad read message, check to see whether the magnetic strip on the back or card is damaged or not. If it is damaged, you may need to arrange for a replacement. This can be organised by contacting the card issuer customer service.
What if I want to return goods purchased with the gift card?
You should be able to return goods you’ve purchased with your gift card; however, return policies can vary depending on the store where the items were purchased. You will need to contact the merchant directly to enquire about their gift cards return policy.
How do I find out about the balance of my gift card?
Most gift card issuers allow you to check the balance of your gift card online. You will need to visit the gift card website and look for the option that lets you log in to your gift card account.
Will I get change from my gift card?
While most supermarket gift cards won't allow you to get cash if there is a balance remaining after your purchase, you can usually continue using the card until you have spent the full amount loaded onto it.