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I was given a Australia Post Load and Go Gift card for Xmas for $200.
When I went to use it to purchase some goods it would not allow me to have the $200 so I used $190. Next day I phoned Aust Post and they said there was a balance remaining of $9-10? (not sure why) so I said I would like to close it…OK THAT WILL COST YOU $15… Is this legal. What a rip off. It cost my family member $6.95 to purchase it.ME THINKS ….BE WARY OF AUSTRALIA POST LOAD AND GO CARDS . Have others had this experience
Hi Diane, thanks for your inquiry!
As per the product disclosure statement of the Australia Post Load&Go Reloadable Visa Prepaid Card the cancellation cost is $15.00. To further inquire into the cancellation fee and your current account balance you can contact Australia Post on 13 POST (13 7678) available Monday to Friday 8am – 6pm.
Cheers,
Jonathan
I brought a woolworths visa gift card and says pretty much use anywhere visa is accepted why can’t i use it at Kmart
Hi Natashia,
Woolworths WISH Gift Cards can be used in any Woolworths Group participating stores, including Home Timber & Hardware, Masters Home Improvement, CellarMasters, Woolworths Supermarkets, BWS, Dick Smith, Dan Murphy’s, Thomas Dux, and branded Caltex Woolworths and Caltex Safeway petrol stations.
However, if your gift card still doesn’t work with the above participating stores, check to see whether the card is still valid. If you’re trying to use the product in-store and you get a bad read message, check to see whether the magnetic strip on the back or card is damaged or not. If it is damaged, you may need to arrange for a replacement. This can be organised by contacting the Woolworth’s customer service.
I hope this helps.
Cheers,
Ysa
I have recently found a gift card in my old purse, it is for Dan Murphy’s it is for 100 dollars the girl at the check out says I would be able to get the expired card changed to new one do you have a number I can call them please
Hi Elaine,
Thank you for your inquiry.
Please refer to the contact numbers I have sent to your email.
To understand more about cashback and gift cards, kindly check our guide to Coles Gift Cards.
I hope this helps.
Cheers,
Debbie
can you clarify if Dick smith still accepts wish gift cards? i thought woolies sold them?
Hi Matt,
Thanks for your question. While you can purchase Woolworths WISH Gift Cards at Woolworths, you can still use the cards at Dick Smith.
I hope this has helped.
Cheers,
Sally
How do I get a balance left on my gift card. Shop won’t tell me what I have left?
Hi Mary, thanks for your inquiry!
Please refer to the link I have sent to your email which will allow you to check your gift card balance.
Cheers,
Jonathan