BOQ Q Rewards
Q Rewards is Bank of Queensland's rewards program. You can earn points with a BOQ Blue Visa or Platinum Visa credit card and redeem them for cashbacks, gift cards or transfer to Flybuys or Velocity Points.
The Bank of Queensland (BOQ) Q Rewards is a credit cards reward program for cardholders with a BOQ Blue Visa Credit Card or BOQ Platinum Visa Credit Card. Q Rewards Points can be redeemed as a cashback reward to your account or applied as a credit for selected purchases through Pay with Points. You can also redeem points for gift cards from a wide range of retailers, or convert them to Flybuys or Velocity Frequent Flyer points.
How can I earn BOQ rewards points with a credit card?
You'll earn Q Rewards points at the following rates for each $1 of eligible spending when you have one of these BOQ credit cards:
- BOQ Blue Visa credit card: 1 point per $1 spent, uncapped
- BOQ Platinum Visa credit card: 2 points per $1 spent, uncapped
🔥Tip: Look for introductory bonus point offers on BOQ credit cards if you're not a customer yet. They can give you hundreds and thousands of Q Rewards Points when you first get a card and meet the requirements.
What counts as eligible spending?
You can earn BOQ Q Rewards points when you make an eligible transaction. This covers most purchases except for exclusions like cash advances, balance transfers, special promotions, BPAY payments, government-related transactions, and purchases of foreign currency.
Check BOQ's terms and conditions (pdf) for the full exclusions list.
What can I redeem Q Rewards points for?
You can redeem your Q Rewards points balance by logging into your myBOQ app.
- Flybuys transfers. You can transfer Q Rewards points to Flybuys by linking your accounts. The transfer rate and other details are not publicly available, so log in to see full details.
- Velocity Points transfers. If you have a BOQ Platinum Visa credit card, you can transfer points to Velocity Frequent Flyer at a rate of 3 Q Rewards points for 1 Velocity Point. You can transfer a minimum of 30,000 Q Rewards points per transfer.
- Cashback options. When you use your credit card to pay for eligible purchases, you can receive a statement credit back to your account. You can also use points to pay your annual card fee.
- Digital gift cards. You can redeem points for gift cards with partner brands.
How much are Q Rewards points worth?
There is no clear fixed dollar value for BOQ Q Rewards Points. It largely depends on what you redeem them for.
Rewards have different values, and the BOQ Q Rewards website does not publicly list the points needed for all of them. So you'll need to have an account and login to see details.
You can also calculate the value of your points for different types of rewards, or get an estimate of the value with Finder's points calculator.
How to redeem BOQ Q Rewards points
To redeem Q Rewards, open the Q Rewards Portal and select the Redeem option next to the transaction you want. If your account is eligible, you can view your balance, track your rewards, and manage how you redeem them through the myBOQ app, since Q Rewards balances no longer appear on your statement. If you do not have access to the myBOQ app, you can contact BOQ for assistance.
Frequently asked questions
Can I get an additional card and does it attract a fee?
You can get up to 4 additional cards for free with your Platinum Visa card. If you have the Blue Visa card, you can get an additional card by paying an additional card fee of $15. The primary cardholder is responsible for the additional cards and any points earned with these cards will accumulate in the one Q Rewards account.
Are Q Rewards points capped?
There is no cap on the number of Q Rewards points you can earn.
How do I transfer Q Rewards points?
At the moment, BOQ allows eligible Platinum Visa cardholders to convert Q Rewards points to partner loyalty programs, such as Flybuys or Velocity Frequent Flyer. However, BOQ does not provide a publicly available step-by-step guide for doing this directly in the myBOQ app.
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I would like to redeem my points but can’t find the list can you please help?
Hi Jan, thanks for your inquiry!
BOQ Q Rewards can be accessed by logging into your internet banking account. Please refer to the link I have sent to your email for this page.
Cheers,
Jonathan
I would like to redeem my points but I can’t find a list of what is available, could you help please?
Donna
Hi Donna, thanks for your inquiry!
Please refer to the link I have sent to your email providing the rewards options available with BOQ Q Rewards.
Cheers,
Jonathan
I want to look at the products available under the BOQ Q Rewards program but you sites don’t open. Could you please send to my email a direct link.
Thank you
Hi Robyn, thanks for your inquiry!
Please refer to the link I have sent to your email providing these details.
Cheers,
Jonathan
Hello,
We are trying to redeem our Q rewards points on gift vouchers but you still have our old mailing address listed. We tried to change this with you verbally last time and were told it had been done, yet our previous vouchers were mailed to the old address.
We have tried adding a new address on the checkout screen but after 2 full days it has still not updated to the new one. Can we email someone and have it changed your end? How do we do this? We cannot redeem our current points obviously until this has been amended, it is highly frustrating.
Can someone please help us to update this? Thank you, regards, John
Hi John, thanks for your inquiry!
Please note that finder.com.au is a comparison service and is not affiliated with BOQ. Please refer to the link I have sent to your email which will allow you to locate your closest BOQ branch.
Cheers,
Jonathan
can my BOQ “Q” rewards be transferred to Qantas frequent flyers
Hi Jan, thanks for your inquiry!
Q Rewards points cannot be transferred to frequent flyers, however flights are redeemable for all airlines including Virgin Blue, JetStar and Qantas through Take Flight.
Cheers,
Jonathan