Youi Roadside Assistance review

Youi Roadside Assistance is included in its comprehensive policies, helping many drivers save on costs. See how it compares.

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Peta Taylor

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4.7 based on 828 reviews

Key takeaways

  • Youi Roadside Assistance is included with its comprehensive car or motorcycle insurance policies.
  • The policy provides two callouts per year, after which additional fees may apply.
  • Roadside assistance often costs between $76.45 to $315 annually from other providers.

Our verdict

Pros

  • Youi Roadside Assistance is included in their comprehensive policies, so there's no need to hold both car insurance and roadside assistance.
  • It still has decent coverage, removing the need for additional roadside assistance for many people.
  • It's convenient to have your car insurance and your roadside assistance all in the one policy.

Cons

  • It covers you for two callouts per year, whereas other roadside assistance policies have unlimited callouts.
  • You can't purchase Youi Roadside Assistance with other products like third party car insurance. It's only available as part of the comprehensive car and/or motorcycle insurance policy.

How Youi Roadside Assistance works

Youi Roadside Assistance is included with your car or motorcycle comprehensive insurance. This means you don't need to do anything to activate the roadside assistance, aside from paying your insurance premium. You also don't need to 'add' it or 'opt in' to it on your policy, it'll be included as standard. There is no option to not include it in exchange for a cheaper premium.

You'll have access to two callouts per year, and if you need more, you'll just need to pay a fee.

What does Youi Roadside Assistance cover?

  • Flat batteries
  • Up to 10L of emergency fuel or towing to the nearest charging station for EVs
  • Up to $250 for lost or locked keys
  • Vehicle towing for up to 50km
  • Flat tyres
  • Caravan and trailer assistance
  • Bogged vehicle
  • Up to $50 for a taxi

See more about how these limits compare with other popular providers below.

CompanyCost per yearJoining feeCallout limitsNeed to hold a policy with them?Lockout / Lost keyBreakdown towing
YouiComprehensiveIncluded with comprehensive insurance$0Your first two requests are included, then it's pay per call outYes$250Up to 50km in regional areas and 20km in metro areas
NRMA logoEveryday Care$109$0UnlimitedNoNo25km metro, or to a NRMA Service Centre*
NRMA logoUltimate Care$213$0UnlimitedNo$200100km metro, country, or to a NRMA Service Centre*
$89.95$0UnlimitedNo$125Up to 20km in metro areas or up to 50km round trip from the contractor's depot
AAMI logo$82.25$0UnlimitedYes$250Up to 100km to the nearest accredited repairer
Picture not describedTotal Care$318$0UnlimitedNo$350Up to 100km in both city and in rural areas

Need to hold a car policy?* refers to whether or not you must hold a car insurance policy with the provider before you have access to their roadside assistance services. We've included this because some roadside assistance policies are standalone, others are only available as add-ons to car insurance policies.
Pricing is accurate as of February 2025.

Sarah Megginson's headshot
Sarah's experience with Youi Roadside Assistance

"When I took out my Youi comprehensive car insurance I was able to cancel my RACQ roadside assist membership at the same time, because this covered me. I saved over $100 on my membership and when I've called for roadside assist (twice so far!), the wait time was quick and the service was excellent."

Money expert + media spokesperson

Get Youi Roadside Assistance

Finder Score Roadside assistance Accidental damage Storm Choice of repairer Agreed or Market Value
9.2 Excellent
Optional
Agreed or Market
Summary: A great value policy with exceptional customer service. It also automatically includes roadside assistance with comprehensive policies in its price - a feature that typically costs upwards of $90 per year.
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Finder Score for car insurance

We analyse over 30 car insurance products across insurance providers, and rate each one for price and features. We collect up to 36 quotes per product, for male and female drivers in New South Wales, Victoria, Queensland, South Australia, Tasmania and Western Australia. Quotes are collected for 20 year olds, 30 year olds and 60 year olds, assuming an excess of $850 for a 2020 Toyota Corolla 4 door sedan model, with an average 15,000 kms driven each year. While we are not allowed to display actual quotes, our Finder Score aims to serve as an indicative guide to how cost and feature competitive a product might be for you.

Our feature score assesses each product for more than 15 features across loss and damage coverage, repairs and assistance coverage, personal items coverage and policy coverage. Features we assess include but are not limited to legal liability, essential repairs, new car replacement, car hire events, roadside assistance, agreed or market value, windscreen damage and natural disaster coverage.

Read the full methodology

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Peta Taylor is a publisher at Finder, working across all of insurance. She's been analysing product disclosure statements and publishing articles for over 2 years. Peta is passionate about demystifying complex insurance products to help users make well educated decisions with confidence. Peta is part of Finder's insurance awards team and works alongside editorial and insights experts to bring users the best insurance products every year. See full bio

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