CGU car insurance review

CGU offers good cover at a reasonable price point. However, cover is not available for SA, WA and NT drivers.

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Our verdict

Pros

  • Up to $800 for emergency repairs, most other car insurers include cover for just $500
  • Up to $1,000 for key replacement. Other insurers only include up to $500
  • Up to $30,000,000 liability cover, whereas most brands offer $20m

Cons

  • Young drivers can expect higher-than-average premiums
  • No cover is available for drivers in SA, WA or the NT
  • Cover was also particularly expensive for drivers in VIC

How does CGU compare with other car insurers?

CGU offers good comprehensive car insurance cover at a reasonable price point. However, young drivers can likely find cheaper car insurance options elsewhere.

Price

According to our 2024 Finder car insurance awards research, CGU offers affordable policies that are usually cheaper than average. However, this isn't the case with young drivers, who face particularly high premiums with CGU. It's worth comparing multiple car insurers to find the best fit for your needs.

Keep in mind, the best car insurance for you may depend on more than price.

InsurerNSWQLDSATASVICWAAustralia averageApply
CGU logo$1,977$1,375n/a$1,342$2,560n/a$1,209
$1,148$941$978$829$1,180$880$992Get quote
youi$1,640$1,307$1,087$1,155$1,599$1,363$1,359Get quote
AAMI$1,884$1,106$1,015$985$1,318$1,002$1,218More info
NRMA logo$2,027$1,154$1,038$1,004N/A$1,034$1,043More info

About our car insurance methodology

Compare CGU 's policies

Finder Score Accidental damage Roadside assistance Fire and theft New Vehicle Replacement Hire car after theft
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Finder Score for car insurance

We analyse over 30 car insurance products across insurance providers, and rate each one for price and features. We collect up to 36 quotes per product, for male and female drivers in New South Wales, Victoria, Queensland, South Australia, Tasmania and Western Australia. Quotes are collected for 20 year olds, 30 year olds and 60 year olds, assuming an excess of $850 for a 2020 Toyota Corolla 4 door sedan model, with an average 15,000 kms driven each year. We use your responses to our quiz to pair you with the closest price profile and while we are not allowed to display actual quotes, our price score aims to serve as an indicative guide to how cost competitive a product might be for you.

Our feature score assesses each product for more than 15 features across loss and damage coverage, repairs and assistance coverage, personal items coverage and policy coverage. Features we assess include but are not limited to legal liability, essential repairs, new car replacement, car hire events, roadside assistance, agreed or market value, windscreen damage and natural disaster coverage.

Depending on your answers to our car insurance quiz, we upweight the relevant price score or feature score to generate a dynamic Finder Score (80% weighting on the primary selection between Price or Feature). Finder Score, Price Score and Feature Score are only to be used as indicative guides and are not product recommendations.

Read the full methodology

What additional cover options are available?

CGU offers three optional add-ons to strengthen your car insurance policy -

  • Hire car after an accident - Up to $100 per day - Up to 21 days for a hire car if your vehicle can't be driven after an accident or covered incident.
  • No excess for glass-only repair - Get one excess-free windscreen or window repair or replacement if there's no other damage to your car.
  • No claim bonus protection - Make one at-fault claim without affecting your No Claim Bonus.

FAQs

Sources

Nicola Middlemiss's headshot
Journalist

Nicola Middlemiss is a journalist with nearly a decade of experience in personal finance and insurance. She has contributed to Domain, Yahoo Finance, Money Magazine and Insurance Business Australia, offering in-depth insights into commercial insurance in the Australian market. Nicola holds a Bachelor’s degree in English from the University of Leeds and a Tier 1 General Insurance (General Advice) certification, which complies with ASIC standards. See full bio

Nicola's expertise
Nicola has written 257 Finder guides across topics including:
  • Personal finance
  • Personal insurance, including car, health, home, life, pet and travel insurance
  • Commercial business insurance

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8 Responses

    Default Gravatar
    MOctober 15, 2017

    How many times can an under 25 drive my car, does it cost more money to put their name on the policy.
    I am a senior pensioner and would like my grandson to be able to drive my car in emergencies.

      Default Gravatar
      JoelOctober 16, 2017

      Hi Mr. Rogers,
      Thanks for leaving a question on finder. Under all of CGU motor policies, under 25s are able to drive in the event of a medical emergency. If an under 25 is going to be driving in other circumstances then this will cost more than a Named Driver policy.
      Joel

    Default Gravatar
    TeenaApril 16, 2017

    could you please send me an address to send claim forms from another insurance company these forms are for a claim

      Default GravatarFinder
      ZubairApril 18, 2017Finder

      Hi Teena,

      Thank you for your inquiry.

      You have contacted finder.com.au a comparison and information service and not actually CGU Car Insurance.

      You will need to contact CGU Car Insurance directly about this matter.

      Cheers,
      Zubair

    Default Gravatar
    PeterMarch 31, 2016

    Hi
    I am about to purchase a new car the first I have own for a few years as I have had company only cars for the last 10 years.
    for a period i kept my old car and finally got id og it in 2010 or 11 I cannot remember.
    I held insurance with CGU for 10+ years through the VRI so the issue I have as a former customer with no claims I assume that when my policy finished I was a rating one. I know need to get insurance and need a Certificate if currency to state I was a rating one driver. I have not decided on who I will insure with, most likely CGU but I really like to know if 1 do I keep and rating I had the last time I insured with CGU, secondly can I obtained this certificate (and how do I do this)

      Richard Laycock's headshotFinder
      RichardApril 4, 2016Finder

      Hi Peter,

      Thanks for your question. finder.com.au is a comparison service and not an insurer and CGU is not in the panel of car insurance brands we have access to. If you would like to speak with CGU, you can do so by calling 13 24 81.

      All the best,
      Richard

    Default Gravatar
    JeanJune 12, 2015

    Your FAQs states that learner drivers are covered, but my policy states that we will not be able to claim if the driver is under 25. Will my kids be able to drive under this policy or not? They will turn 16 during the next year and will be on their L plates.

    Jean

      Richard's headshotFinder
      RichardJune 12, 2015Finder

      Hi Jean,

      Thanks for your question.

      According to the CGU Car Insurance website (FAQs section near the bottom of the page):
      “Learner drivers are covered under all CGU Motor Vehicle policies. If you have chosen one of our Nominated Driver policies, the learner driver must be accompanied by a fully licensed driver aged 25 years or more.”

      While we do not have any affiliation with CGU Insurance, it would be best to contact them directly. Please make sure to read the eligibility criteria, features, and details of the policy, as well as the relevant Product Disclosure Statement of the policy.

      I hope this was helpful,
      Richard

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