We update our data regularly, but information can change between updates. Confirm details with the provider you're interested in before making a decision.
According to our 2024 Finder car insurance awards research, CGU offers affordable policies that are usually cheaper than average. However, this isn't the case with young drivers, who face particularly high premiums with CGU. It's worth comparing multiple car insurers to find the best fit for your needs.
Keep in mind, the best car insurance for you may depend on more than price.
They are helpful and always ready to answer questions.
Mads, NSW
The price is appropriate and the insurance coverage is wide.
Parsifal, NSW
Excellent price, great service and friendly customer service.
Kel, NSW
Not great, their customer service is horrible.
Ali, NSW
Compare CGU 's policies
Car insurance customer satisfaction finalist - NSW
CGU car insurance came in second place in NSW. It scored 4.4/5 overall, 4.3/5 for value for money and 4.2/5 for customer service. 94% of Australians surveyed said they would recommend CGU to a friend.
CGU offers three optional add-ons to strengthen your car insurance policy -
Hire car after an accident - Up to $100 per day - Up to 21 days for a hire car if your vehicle can't be driven after an accident or covered incident.
No excess for glass-only repair - Get one excess-free windscreen or window repair or replacement if there's no other damage to your car.
No claim bonus protection - Make one at-fault claim without affecting your No Claim Bonus.
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FAQs
You can call CGU on 13 24 81, 24 hours, 7 days a week.
CGU car insurance is part of the Insurance Australia Limited group.
You can lodge a claim over the phone by calling 13 24 80, or you can submit a claim online using CGU's car claims form.
Nicola Middlemiss is a contributing writer at Finder, with a special interest in personal finance and insurance. Formerly a business and finance journalist, Nicola has written thousands of articles helping Australians better understand insurance and grow their personal wealth. She has contributed to a wide range of publications, including Domain, the Educator, Financy, Fundraising and Philanthropy, Insurance Business, MoneyMag, Mortgage Professional, Yahoo Finance, Your Investment Property, and Wealth Professional. Nicola has a Tier 1 General Insurance (General Advice) certification and a Bachelor's degree from the University of Leeds.
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How many times can an under 25 drive my car, does it cost more money to put their name on the policy.
I am a senior pensioner and would like my grandson to be able to drive my car in emergencies.
Hi Mr. Rogers,
Thanks for leaving a question on finder. Under all of CGU motor policies, under 25s are able to drive in the event of a medical emergency. If an under 25 is going to be driving in other circumstances then this will cost more than a Named Driver policy.
Joel
Hi
I am about to purchase a new car the first I have own for a few years as I have had company only cars for the last 10 years.
for a period i kept my old car and finally got id og it in 2010 or 11 I cannot remember.
I held insurance with CGU for 10+ years through the VRI so the issue I have as a former customer with no claims I assume that when my policy finished I was a rating one. I know need to get insurance and need a Certificate if currency to state I was a rating one driver. I have not decided on who I will insure with, most likely CGU but I really like to know if 1 do I keep and rating I had the last time I insured with CGU, secondly can I obtained this certificate (and how do I do this)
Thanks for your question. finder.com.au is a comparison service and not an insurer and CGU is not in the panel of car insurance brands we have access to. If you would like to speak with CGU, you can do so by calling 13 24 81.
Your FAQs states that learner drivers are covered, but my policy states that we will not be able to claim if the driver is under 25. Will my kids be able to drive under this policy or not? They will turn 16 during the next year and will be on their L plates.
According to the CGU Car Insurance website (FAQs section near the bottom of the page):
“Learner drivers are covered under all CGU Motor Vehicle policies. If you have chosen one of our Nominated Driver policies, the learner driver must be accompanied by a fully licensed driver aged 25 years or more.”
While we do not have any affiliation with CGU Insurance, it would be best to contact them directly. Please make sure to read the eligibility criteria, features, and details of the policy, as well as the relevant Product Disclosure Statement of the policy.
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How many times can an under 25 drive my car, does it cost more money to put their name on the policy.
I am a senior pensioner and would like my grandson to be able to drive my car in emergencies.
Hi Mr. Rogers,
Thanks for leaving a question on finder. Under all of CGU motor policies, under 25s are able to drive in the event of a medical emergency. If an under 25 is going to be driving in other circumstances then this will cost more than a Named Driver policy.
Joel
could you please send me an address to send claim forms from another insurance company these forms are for a claim
Hi Teena,
Thank you for your inquiry.
You have contacted finder.com.au a comparison and information service and not actually CGU Car Insurance.
You will need to contact CGU Car Insurance directly about this matter.
Cheers,
Zubair
Hi
I am about to purchase a new car the first I have own for a few years as I have had company only cars for the last 10 years.
for a period i kept my old car and finally got id og it in 2010 or 11 I cannot remember.
I held insurance with CGU for 10+ years through the VRI so the issue I have as a former customer with no claims I assume that when my policy finished I was a rating one. I know need to get insurance and need a Certificate if currency to state I was a rating one driver. I have not decided on who I will insure with, most likely CGU but I really like to know if 1 do I keep and rating I had the last time I insured with CGU, secondly can I obtained this certificate (and how do I do this)
Hi Peter,
Thanks for your question. finder.com.au is a comparison service and not an insurer and CGU is not in the panel of car insurance brands we have access to. If you would like to speak with CGU, you can do so by calling 13 24 81.
All the best,
Richard
Your FAQs states that learner drivers are covered, but my policy states that we will not be able to claim if the driver is under 25. Will my kids be able to drive under this policy or not? They will turn 16 during the next year and will be on their L plates.
Jean
Hi Jean,
Thanks for your question.
According to the CGU Car Insurance website (FAQs section near the bottom of the page):
“Learner drivers are covered under all CGU Motor Vehicle policies. If you have chosen one of our Nominated Driver policies, the learner driver must be accompanied by a fully licensed driver aged 25 years or more.”
While we do not have any affiliation with CGU Insurance, it would be best to contact them directly. Please make sure to read the eligibility criteria, features, and details of the policy, as well as the relevant Product Disclosure Statement of the policy.
I hope this was helpful,
Richard