CGU car insurance review

CGU offers good cover at a reasonable price point, though young drivers may have to fork out slightly more.

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Our verdict

Pros

  • Up to $800 for emergency repairs, most other car insurers include cover for just $500.
  • Up to $1,000 for key replacement. Other insurers only include up to $500.
  • Up to $30,000,000 liability cover, whereas most brands offer $20m.

Cons

  • Young drivers can expect higher-than-average premiums.
  • Cover was also particularly expensive for drivers in VIC.

How does CGU compare with other car insurers?

CGU offers good comprehensive car insurance cover at a reasonable price point. However, young drivers can likely find cheaper car insurance options elsewhere. It's also worth nothing that CGU provides insurance via different providers, depending on the state. VIC drivers will receive CGU car insurance through RACV, NSW, TAS, QLD and the ACT through NRMA and WA, SA and the NT through CGU.

What additional cover options are available?

CGU offers three optional add-ons to strengthen your car insurance policy -

  • Hire car after an accident - Up to $100 per day - Up to 21 days for a hire car if your vehicle can't be driven after an accident or covered incident.
  • No excess for glass-only repair - Get one excess-free windscreen or window repair or replacement if there's no other damage to your car.
  • No claim bonus protection - Make one at-fault claim without affecting your No Claim Bonus.

FAQs

Sources

Nicola Middlemiss's headshot
Journalist

Nicola Middlemiss is a journalist with nearly a decade of experience in personal finance and insurance. She has contributed to Domain, Yahoo Finance, Money Magazine and Insurance Business Australia, offering in-depth insights into commercial insurance in the Australian market. Nicola holds a Bachelor’s degree in English from the University of Leeds and a Tier 1 General Insurance (General Advice) certification, which complies with ASIC standards. See full bio

Nicola's expertise
Nicola has written 256 Finder guides across topics including:
  • Personal finance
  • Personal insurance, including car, health, home, life, pet and travel insurance
  • Commercial business insurance

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8 Responses

    Default Gravatar
    MOctober 15, 2017

    How many times can an under 25 drive my car, does it cost more money to put their name on the policy.
    I am a senior pensioner and would like my grandson to be able to drive my car in emergencies.

      Default Gravatar
      JoelOctober 16, 2017

      Hi Mr. Rogers,
      Thanks for leaving a question on finder. Under all of CGU motor policies, under 25s are able to drive in the event of a medical emergency. If an under 25 is going to be driving in other circumstances then this will cost more than a Named Driver policy.
      Joel

    Default Gravatar
    TeenaApril 16, 2017

    could you please send me an address to send claim forms from another insurance company these forms are for a claim

      Default GravatarFinder
      ZubairApril 18, 2017Finder

      Hi Teena,

      Thank you for your inquiry.

      You have contacted finder.com.au a comparison and information service and not actually CGU Car Insurance.

      You will need to contact CGU Car Insurance directly about this matter.

      Cheers,
      Zubair

    Default Gravatar
    PeterMarch 31, 2016

    Hi
    I am about to purchase a new car the first I have own for a few years as I have had company only cars for the last 10 years.
    for a period i kept my old car and finally got id og it in 2010 or 11 I cannot remember.
    I held insurance with CGU for 10+ years through the VRI so the issue I have as a former customer with no claims I assume that when my policy finished I was a rating one. I know need to get insurance and need a Certificate if currency to state I was a rating one driver. I have not decided on who I will insure with, most likely CGU but I really like to know if 1 do I keep and rating I had the last time I insured with CGU, secondly can I obtained this certificate (and how do I do this)

      Richard Laycock's headshotFinder
      RichardApril 4, 2016Finder

      Hi Peter,

      Thanks for your question. finder.com.au is a comparison service and not an insurer and CGU is not in the panel of car insurance brands we have access to. If you would like to speak with CGU, you can do so by calling 13 24 81.

      All the best,
      Richard

    Default Gravatar
    JeanJune 12, 2015

    Your FAQs states that learner drivers are covered, but my policy states that we will not be able to claim if the driver is under 25. Will my kids be able to drive under this policy or not? They will turn 16 during the next year and will be on their L plates.

    Jean

      Richard's headshotFinder
      RichardJune 12, 2015Finder

      Hi Jean,

      Thanks for your question.

      According to the CGU Car Insurance website (FAQs section near the bottom of the page):
      “Learner drivers are covered under all CGU Motor Vehicle policies. If you have chosen one of our Nominated Driver policies, the learner driver must be accompanied by a fully licensed driver aged 25 years or more.”

      While we do not have any affiliation with CGU Insurance, it would be best to contact them directly. Please make sure to read the eligibility criteria, features, and details of the policy, as well as the relevant Product Disclosure Statement of the policy.

      I hope this was helpful,
      Richard

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