American Express Free Flight Destinations

Discover how you can fly almost anywhere in Australia courtesy of your American Express credit card.

One of the many perks of having an American Express Platinum card is the free domestic return ticket you’re entitled to each year. Depending on the card, you can take your complimentary flight with either Qantas or Virgin Australia to anywhere from Sydney or Melbourne to Launceston or Brisbane. If you want to save on travel costs and take advantage of the complimentary flights, use this guide to compare the cards that offer complimentary flights, the possible routes you can take and the terms and conditions you'll need to be aware of.

Which cards give me a free flight?

If you have an American Express Velocity Platinum Card, American Express Qantas Ultimate Credit Card or American Express Platinum Reserve Credit Card (discontinued), you’re eligible to receive a complimentary domestic return flight every year. This reward flight represents savings of about a few hundred dollars, but some conditions must be met before you can take advantage of the offer.

Compare credit cards with complimentary flights

Rates last updated September 22nd, 2018
Name Product Purchase rate (p.a.) Balance transfer rate (p.a.) Annual fee Product Description
American Express Explorer Credit Card
20.74% p.a.
0% p.a. for 12 months with 1% balance transfer fee
$395 p.a.
Get 75,000 bonus Membership Rewards points, a yearly $400 Travel Credit and 2 entries per year to the American Express Lounge. Ends 26 Sept 2018.
Qantas Premier Platinum
19.99% p.a.
0% p.a. for 15 months
$299 p.a.
Get 60,000 bonus Qantas points and a $300 Qantas Flight Voucher when you spend $4,000 in 90 days. Plus, complimentary lounge passes.
Qantas American Express Ultimate Card
20.74% p.a.
0% p.a. for 12 months with 1% balance transfer fee
$450 p.a.
Receive 55,000 bonus Qantas Points, a $450 Qantas Travel Credit each year and 2 yearly complimentary Qantas Club lounge invitations.
Virgin Australia Velocity Flyer Card - 0% Interest Offer
0% p.a. for 14 months (reverts to 20.74% p.a.)
0% p.a. for 6 months
$129 p.a.
Enjoy 0% p.a. interest on purchases for 14 months. Plus, the chance to earn 1 million Velocity Points. Ends 31 Oct 2018.
American Express Velocity Platinum Card - Exclusive Offer
20.74% p.a.
0% p.a. for 12 months with 1% balance transfer fee
$375 p.a.
finder Exclusive: Ends 26 September 2018 Receive 70,000 bonus Velocity Points when you spend $3,000 within the first 3 months. Plus, Status Credits & lounge passes.
Virgin Australia Velocity Flyer Card - Balance Transfer Offer
20.74% p.a.
0% p.a. for 18 months
$64 p.a. annual fee for the first year ($129 p.a. thereafter)
Save with $64 first year annual fee and 0% p.a. balance transfer offer. Plus, the chance to earn 1 million Velocity Points. Ends 31 Oct 2018.
ANZ Rewards Travel Adventures card
20.24% p.a.
$225 p.a.
Receive 40,000 bonus Velocity Points, 2 yearly Virgin Australia lounge passes, plus enjoy $0 overseas purchase transaction fees.

Compare up to 4 providers

Depending on the card you hold, there are also restrictions on your flight origin and destination, which we have set out below.

Where can I travel with my American Express complimentary flight?

The available travel routes differ with each card and depending on where you’re flying out from. You can compare the different route options below:

American Express Qantas Ultimate Credit Card on Qantas flights amex-qantas-ultimate-creditcard
Origin city Possible destinations
Adelaide Brisbane, Melbourne, Sydney
Brisbane Adelaide, Melbourne, Sydney
Canberra Melbourne, Sydney
Melbourne Adelaide, Brisbane, Sydney
Perth Adelaide, Melbourne, Sydney
Sydney Adelaide, Brisbane, Melbourne
American Express Velocity Platinum Card on Virgin Australia flights AMEX-velocity-platinum-small
Origin city Possible destinations
Adelaide Brisbane, Canberra, Coolangatta, Melbourne
Canberra Adelaide, Brisbane, Coolangatta, Melbourne, Sydney
Hobart Brisbane, Melbourne, Sydney
Melbourne Adelaide, Brisbane, Canberra, Coffs Harbour, Coolangatta, Hobart, Launceston, Maroochydore, Mildura, Newcastle, Sydney
Perth Adelaide, Broome, Karratha, Newman, Port Hedland, Sydney
Sydney Adelaide, Albury, Ballina/Byron, Brisbane, Cairns, Canberra, Coffs Harbour, Coolangatta, Hamilton Island, Hervey Bay, Hobart, Launceston, Mackay, Maroochydore, Melbourne, Port Macquarie, Townsville
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How do I redeem my complimentary flight?

You may call AMEX directly using the phone number on the back of your credit card to book your complimentary flight.

Factors to consider before you redeem your free flight

Apart from the standard reserved rights to change any of these terms and conditions, American Express and their partner airlines have a few important conditions that you should be aware of before you redeem your complimentary flight:

    • Economy class. The free flight is for an economy class ticket, but you may pay to upgrade your ticket in the usual manner. Baggage in excess of 23kg may attract additional fees on Saver Fare flights.
    • No partner airline or codeshare flights. The flights above are strictly provided for by Virgin Australia and Qantas respectively, and you cannot redeem your ticket with a partner airline or codeshare flight.
    • Subject to availability. There is no guarantee that the flights you want will be available.
    • Ticket holder. You may book your free ticket in another person’s name, except an unaccompanied minor.
    • Ticket restrictions. You may not sell, transfer, endorse, refund or exchange your ticket for cash, or combine this offer with any other promotion, discount, negotiated or corporate rate.
    • Ticket changes. Any changes made after your initial booking will attract the usual ticket change fees, fare difference and applicable GST.
    • Conditions of carriage. Your travel conditions are subject respectively to ‘Virgin Australia Terms and Conditions of Carriage’ and ‘Qantas Conditions of Carriage’, depending on your card and flight carrier.
    • Yearly redemption. You are eligible for one free return domestic flight every 365 days, i.e. each membership year and not calendar year. Your flight must be booked before the end of that year, and cannot be carried over to the next.

Complimentary domestic travel insurance cover

As with tickets that are paid in full with your American Express card, redeeming this free flight activates free domestic travel insurance cover for the trip. This insurance is provided for by Chubb Insurance Australia Limited, but note that only primary cardholders are eligible for travel insurance cover— additional card members are not covered.

Travel insurance benefits include:

  • Travel inconvenience cover. Delayed or cancelled flights, luggage delay, etc.
  • Medical emergency expenses cover. Repatriation, evacuation, cost of treatment, emergency dental treatment.
  • Resumption of journey cover. Cost to resume an interrupted trip due to death, imminent death, serious accident or acute illness of a close relative.
  • Baggage, money and documents cover. Damaged, stolen, lost or destroyed personal baggage, money or documents during the trip.
  • Travel cancellation cover. Non-refundable deposits, prepaid travel and accommodation costs should you have to cancel the trip for certain reasons.
  • Personal liability cover. Damages for injury to persons or accidental loss to property.

AMEX complimentary travel insurance

Frequently asked questions about American Express free flights

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34 Responses

  1. Default Gravatar
    TFMay 25, 2017

    I am seeking clarification on the complimentary flight on offer. Can the first redemption be within the 1st year of owning the card or does this perk kick in after 366 days? The wording on the AMEX Velocity Plat card offering the 100k bonus points is unclear.

    • finder Customer Care
      LouMay 28, 2017Staff

      Hi Tim,

      Thanks for your question.

      The complimentary flight offer on American Express Velocity Platinum Card is available after your first card spend in the first year, and then after your first card spend each year after the anniversary of your Membership.


  2. Default Gravatar
    MargaretAugust 29, 2016

    I have an American Express Platinum Edge Credit Card and wish to use my free flight. Can I fly from Sunshine Coast to Maroochydore and if so, as soon as this weekend, ie Thursday/Friday 1 & 2nd September to Monday or Tuesday 5th & 6th September 2016

    • finder Customer Care
      MayAugust 29, 2016Staff

      Hi Margaret,

      Thank you for your inquiry. Please note that you’ve come through to we are an Australian financial comparison website and general information service, not actually AMEX.

      I suggest that you get in touch with AMEX directly to book your complimentary flights.


  3. Default Gravatar
    DavidAugust 24, 2016

    Can I fly from Sydney to Maroochydore on my Platinum free flight?
    Thank you

    • finder Customer Care
      LouAugust 25, 2016Staff

      Hi David,

      Thanks for your question.

      If you are holding an American Express Platinum Edge Credit Card or American Express Velocity Platinum Card, you may take a free flight from Sydney to Maroochydore on Virgin Australia.

      You can book a flight by directly calling AMEX.


  4. Default Gravatar
    JohnJanuary 4, 2016

    Qantas American Express Card…does my free annual flight be booked only with Qantas Airlines??

    • Default Gravatar
      PeteMarch 5, 2016

      Can I book my free flight? I want to travel from Canberra to Adelaide and return.

    • finder Customer Care
      SallyMarch 7, 2016Staff

      Hi Pete,

      Thanks for your question.

      If you have a Platinum Edge and Velocity Platinum American Express card, you can take advantage of a free domestic flight with Virgin Australia.

      You can book return flights between Canberra and Adelaide.

      You’ll just need to book the Saver Fare flight with your American Express card.

      I hope this has helped.



    • Default Gravatar
      May 5, 2016

      I have ultimate amex card ..can i book my free flight from Canberra to Adelaide return. .thanks

    • finder Customer Care
      LouMay 5, 2016Staff

      Hi Pete,

      Thanks for your question.

      Unfortunately, if you are flying from Canberra, Adelaide is not on the list of possible destinations for your card’s free flight offer.


    • finder Customer Care
      AllyJanuary 5, 2016Staff

      Hi John,

      Thanks for reaching out.

      Kindly note that is an online comparison service and does not represent any credit card issuer such as AMEX.

      Nonetheless, their bank page states that it is possible to use earned points for a one way, return or multi-destination Classic Flight Reward on over 50 partner airlines and their affiliates to over 1,000 destinations worldwide, depending on which AMEX Qantas card you use.

      For more information, I have emailed you a link to their Qantas series page where you can find the available AMEX Qantas cards and their detailed features. I have forwarded their customer service team’s contact number to you as well, in case you wish to seek direct assistance.

      I hope this has helped.


  5. Default Gravatar
    MichaelDecember 30, 2015

    Would like to know if I have a complimentary flight outstanding?

    • finder Customer Care
      SallyJanuary 4, 2016Staff

      Hi Michael,

      Thanks for your question. As you’ve come through to, not American Express, we’re unable to confirm whether you’re eligible for the complimentary flight.

      You might like to contact American Express on 1300 132 639 to confirm this information.

      I hope this has helped.



  6. Default Gravatar
    RobertSeptember 9, 2015

    Can I fly from Melbourne to Coffs Harbour using my Amex complimentary flight?

    • finder Customer Care
      JonathanSeptember 9, 2015Staff

      Hi Robert, thanks for your inquiry!

      Unfortunately Coffs Harbour is not a listed destination for the AMEX complimentary flight. You may like to consider other frequent flyer cards and offers.



  7. Default Gravatar
    NoeleenAugust 17, 2015

    can I fly out of Cairns?

    • finder Customer Care
      JonathanAugust 17, 2015Staff

      Hi Noeleen, thanks for your inquiry!

      Unfortunately Cairns is not on the list of eligible destinations.



  8. Default Gravatar
    jamieAugust 13, 2015

    Why is Townsville not on the list?

    • finder Customer Care
      JonathanAugust 13, 2015Staff

      Hi Jamie, thanks for your question!

      Unfortunately Townsville is not on the list of available destinations that American Express have provided. The list of eligible destinations for your complimentary flight is available on this page.



  9. Default Gravatar
    bobJuly 27, 2015

    How do I transfer my rewards points to my Frequent Flyer account?

    • finder Customer Care
      JonathanJuly 28, 2015Staff

      Hi Bob,

      Thank you for your question.

      Unfortunately transferring Membership Rewards points to the Qantas Frequent Flyer program is no longer supported by American Express. However rewards points can be used for purchasing flights from AMEX travel agency partners. For a list of other credit cards with frequent flyer program please refer to this page.



  10. Default Gravatar
    chrissyJuly 6, 2015

    Have some of the features changed on the platinum reserve credit card? For example the free night hotel instead of complimentary free flight and also international destination selection? I can not find it on the American express website anymore.

    • finder Customer Care
      SallyJuly 7, 2015Staff

      Hello Chrissy,

      Thanks for your question.

      The American Express Platinum Reserve credit card is no longer available for new applications as of 1 October 2014.

      You may need to contact American Express directly to confirm what the updated features are.

      I hope this has helped.



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