iTrek Travel Insurance

Looking to venture off the beaten track? Consider iTrek for your next adventure.

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Important:

Travel insurance rules continue to change as a result of the coronavirus pandemic. We’re working hard to keep up and make sure our guides are up to date, however some information may not be accurate during the pandemic. It’s even more important to double-check all details that matter to you before taking out cover. Please know that some policies may not be available through Finder at this time. Here are some helpful tips:
    • If you're buying a policy today, it's unlikely that you'll be covered for any coronavirus-related claims
    • If your travel plans go against government advice, your policy will most likely be voided and you won't be covered
    Designed specifically for travellers who want more than a tourist experience, iTrek offers four policies to guard against the mishaps and misadventures of overseas travel. With a range of packs to cover whatever activity you want to try and the option of getting 24 months of cover, iTrek could be right for you.
    iTrek travel insurance is not currently available via finder. You can visit their website at www.itrektravelinsurance.com.au for more information or compare alternative options available below.

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    warning Finally, some good news! Domestic travel is picking up, so some insurers have started offering cover again 🦘
    Just remember, you won't be covered for any pandemic related claims if you do take out domestic travel insurance.
    International travel insurance is limited and sometimes unavailable at this point.

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    Summary of iTrek's Comprehensive policy

    Overseas Medical and Hospital ExpensesUnlimited
    Cancellation and Amendment Fees$20,000
    Luggage and Personal Effects$10,000
    Maximum Age Limit64

    Table updated June 2020

    Backpack in the mountains

    Finder's favourite features:

    1. Simple choice of cover with 4 plans on offer
    2. Underwritten by one of the biggest underwriters in Australia, LLoyds
    3. Specific long term cover available for those with a visa to the US, UK and Canada

    Comparison of benefits

    There are four insurance policies on offer by iTrek. We have summed up their various benefits and features in the table below:

    BenefitsComprehensiveEssentialsMedical OnlyLong Term Cover
    Overseas medical emergency assistance and expensesUnlimited$5,000,000$5,000,000Unlimited
    Accidental death and disability$25,000
    $25,000
    Personal liability$2,500,000$1,000,000$1,000,000$2,500,000
    Luggage and personal effects$10,000$2,500
    $10,000
    Luggage/ personal effects delay expenses$500$250
    $500
    Cancellation fees and lost deposits$20,000$5,000
    $15,000
    Treatment by chiropractor and physiotherapist$1,000$500$500$1,000
    Rental vehicle insurance excess$4,000
    $3,000
    Credit card fraud and travel documents$2,500
    $2,500
    Alternative transport expenses$5,000
    $5,000

    Table was last updated: June 2020

    iTrek travel insurance review of policies

    Comprehensive

    iTrek's best range of protection. Includes unlimited medical expenses, cover for lost luggage and travel documents, personal liability and more. Has the largest maximum benefits of any plan.

    Essentials

    A smaller version of the comprehensive plan. Still offers medical cover and luggage costs, but omits extras like travel delay expenses and rental vehicle insurance excess.

    Long Term Cover

    This is a special version of the Comprehensive plan, offering the same benefits but allowing for the period of cover to be extended to 24 months. Only available if travelling to the USA, Canada or the UK.

    Medical Only

    This plan will only cover you for various medical expenses and provide a basic level of legal liability. Important benefits such as cancellation and luggage cover is not included.

    What options can I add-on to my iTrek travel insurance?

    In addition to the major benefits outlined above, you can obtain extra cover options at the price of an increased premium. These are generally available for non-Medical Only plans and include:

    • High value items. If you have the Comprehensive policy, you can add $5,000 of cover for high value items that are less than 12 months old.
      Winter sports pack. Winter sports are not covered without this option. It also adds in winter sports-specific features like emergency rescue, piste closure, avalanches and bad weather, and winter sports hire equipment.
    • Bicycle pack. This adds bicycles onto the list of items that will be covered in the event of theft or damage. The bicycle has to be less than three years old.
    • Adventure pack. Most risky sports and activities are not included in your travel insurance plan. With the adventure pack, you can take part in a wide range of approved activities and still be covered by iTrek.
    • Trekking pack. If you're planning to go trekking while you're on your trip, you'll need this add-on to cover treks you take with a licensed guide or operator.

    What isn't covered by my policy?

    No matter what insurance provider you go with, there are situations where they will refuse to pay a claim. For iTrek, they will not cover you if:

    • You're acting irresponsibly at the time of the incident.
    • You've engaged in manual labour related to a business or trade while on your trip.
    • You are doing anything illegal, criminal or prohibited.
    • You're driving or are a passenger in a vehicle or moped driven by someone who does not hold the appropriate licence for the country you're in.
    • You decide to travel somewhere that has a current travel warning either from any government or the mass media.
    • You're travelling with a pre-existing medical condition that hadn't already been approved by iTrek before you purchased your travel policy.
    • You are under the influence of unprescribed drugs or alcohol at the time of the incident.
    • Your claim relates to any risky sport or activity, unless you've purchased the appropriate add-on for your policy.

    Claim and contact details for iTrek

    Emergency line:+61 2 8776 3010 or email help@travelclaimscentre.com

    Make a claim online: https://www.itrektravelinsurance.com.au/travel/claims/

    General enquiries: 1300 379 336

    Last minute questions you might have about itrek Travel Insurance


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    8 Responses

      Default Gravatar
      DorisSeptember 16, 2016

      Does Itrek wanderer cover cruise holidays?

        Avatarfinder Customer Care
        RichardSeptember 16, 2016Staff

        Hi Doris,

        Thanks for getting in touch. Itrek policies do provide you with cover while on cruises. However, they do not a cruise specific product. If you would like to compare cruise policies, please head to our cruise travel insurance article.

        All the best,
        Richard

      Default Gravatar
      MyriamFebruary 6, 2015

      Which of the policy options covers snow sports? Eg: skiing

        Avatarfinder Customer Care
        RichardFebruary 6, 2015Staff

        Hi Myriam,

        Thanks for your question. Please have a look as our ski insurance page. On it you’ll find the providers that offer ski insurance and other useful information about this cover.

        I hope this was helpful,
        Richard

        Default Gravatar
        MyriamFebruary 6, 2015

        Thanks for your reply.
        So in that case the “Pioneer” option with itrek does not cover snow sports?

        Avatarfinder Customer Care
        RichardFebruary 10, 2015Staff

        Hi Myriam,

        Sorry for the delayed response. It appears that itrek cover skiing, snowboarding, ice fishing, ice skating, cat skiing, cross country skiing, off-piste skiing-with professional guide, ski bobbing, sleigh riding and tobogganing.

        I hope this was helpful,
        Richard

      Default Gravatar
      MerilynJune 25, 2014

      What will it cost for my husband (68 yrs) & myself (66 yrs) to travel to Israel from 7/03/2015 to 23/03/2015 with Platimum cover & no excess?

        Avatarfinder Customer Care
        ShirleyJune 27, 2014Staff

        Hi Merilyn,

        Thanks for your question.

        Please click ‘get a free quote’ to give you an indication.

        Cheers,
        Shirley

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