itrek Travel Insurance

Looking to venture off the beaten track? Consider itrek for your next adventure.

Purchasing a travel insurance policy is a smart move for anyone going on a trip. Be it a business endeavour or a family holiday, the right cover can help you sleep easy, knowing that you're financially protected if you suffer an unexpected loss. itrek policies offer cover for trip cancellation or curtailment, medical expenses, lost or stolen documents and much more.

Compare the benefits of different itrek policies and apply

Not long to go now …

DID YOU KNOW

• You can filter your results to customise your cover!
• You can choose from Basic, Standard or Comprehensive Cover

Not long to go now …

DID YOU KNOW

• You can filter your results to customise your cover!
• You can choose from Basic, Standard or Comprehensive Cover

Who is itrek insurance?

itrek operates as an authorised representative of Lloyd's, which underwrites all its policies. As one of the largest insurance groups in the world, Lloyd's provides quality cover and support to ensure that you can receive adequate attention overseas when it is needed most.

The portfolio of products from itrek is designed to provide varying levels of coverage, depending on your needs. Each category of coverage offers cost-effective benefits to customers. As you choose higher levels of coverage, you receive a more comprehensive package covering a wide range of travel-related issues.

What policies does itrek offer?

itrek’s portfolio is structured as a tiered system. The levels of coverage available are:

1. Wanderer

The Wanderer package is itrek’s most affordable travel insurance policy. It offers basic cover including medical expenses.

2. Trekker

The Trekker package includes all of the coverage and benefits of the Wanderer package, but with added cancellation fees and lost deposits coverage. The maximum coverage amounts on some benefits such as additional accommodation are increased as well with this higher-level package.

3. Adventurer

The Adventurer package includes the benefits of the Trekker package plus luggage and personal effects coverage. Also, the cancellation and fees, as well as the personal liability maximums are increased.

4. Pioneer

This package is the ultimate in comprehensive coverage from itrek. The full list of features are shown below.

How do the benefits of each policy stack up with one another?

What are the key policy benefits?

itrek has a large list of policy benefits you can take advantage of should you find yourself in an unexpected situation. These are:

• Overseas emergency medical assistance coverage. This covers you if you need to be evacuated to a nearby hospital or even home in some cases.
• Overseas emergency medical and hospital expenses coverage. This covers you for ambulance costs, hospital expenses and the cost of emergency medical treatment.
• Luggage and personal effects coverage. This covers you for the cost of replacing your stolen or lost bags and other items.
• Luggage and personal effects delay expenses coverage. This covers you for the costs you incur if you bags are delayed by your airline e.g. toiletries you have to purchase as you wait for your delayed luggage.
• Additional accommodations and travel expenses coverage. You are covered for expenses that occur if you need to change your trip due to reasons outside of your control.
• Family emergency travel expenses coverage. You are covered you have to return home due to a family emergency e.g. a relative passing away.

• View full list of benefits

  • Return airfare for medical purposes.
  • Resumption of journey funds provided for interrupted trip that falls under policy coverage requirements.
  • Travel documents, credit cards and travellers cheques replacement cost coverage.
  • Hospital cash allowance.
  • Theft of cash coverage.
  • Cancellation fees and lost deposits coverage.
  • Travel delay expenses coverage.
  • Personal liability coverage.
  • Alternate transport expenses coverage in case your current transport plan falls through and will make you late for an event.

Are pre-existing medical conditions covered?

This is how itrek covers pre-existing medical conditions:

• Automatically covered pre-existing medical conditions. You are automatically covered for these conditions with no extra premium payable (unless you have been hospitalised for it in the past 24 months).
• No cover for everything else. You are unable to get cover for any hospital or medical expenses that arise from these conditions.

• What conditions are automatically covered?

  • Acne
  • Asthma*
  • Bell's palsy
  • Bunions
  • Carpal tunnel syndrome
  • Coeliac disease (gluten intolerance)
  • Conjunctivitis
  • Diabetes (Type 1 & 2)*
  • Ear Grommets*
  • Folate Deficiency
  • Gastric reflux*
  • Glaucoma*
  • High cholesterol*
  • High blood lipids*
  • Hypertension or high blood pressure*
  • Impaired Glucose Tolerance
  • Insulin Resistance
  • Iron Deficiency Anaemia
  • Meniere's Disease
  • Nocturnal Cramps
  • Osteopaenia
  • Pernicious Anaemia
  • Sleep apnoea

  • Allergies
  • Benign Positional Vertigo
  • Cataracts
  • Cleft Palate
  • Congenital Adrenal Hyperplasia
  • Congenital blindness
  • Congenital deafness
  • Dry eye syndrome
  • Eczema
  • Goitre
  • Graves Disease
  • Hiatus hernia
  • Hypothyroidism*
  • Incontinence
  • Macular Degeneration
  • Migraine
  • Osteoporosis
  • Solar Keratosis
  • Trigeminal neuralgia
  • Vitamin B12 deficiency

  *These conditions are covered under specific rules set out by the policy. Read the Product Disclosure Statement for a full understanding of how these conditions can be covered. You can still get a travel insurance to cover everything else including medical expenses if it doesn't relate to the pre-existing medical condition.

How much excess will I pay if I need to make a claim?

Standard excess on itrek policies is $100.

Can I remove this excess?

You can remove excess on the following policies by paying an additional premium:

• Pioneer
• Adventurer
• Trekker

When am I not covered?

The general exclusions section of your iTrek Travel Insurance policy lists a variety of situations and circumstances where no cover is available, including:

• You do not act in a responsible way to protect yourself and your property
• You don’t do everything you can to reduce your loss as much as possible
• Your claim is for consequential loss of any kind, for example loss of enjoyment

• Click to view the expanded list of general exclusions

  • A travel company or organisation is unable to offer a service, facility or accommodation due to financial collapse
  • Your claim arises due to errors or omissions in booking arrangements
  • You fail to obtain the appropriate visa
  • You act illegally or break and government prohibition or regulation
  • A government authority confiscates, detains or destroys anything
  • You ride a motorcycle without a current Australian motorcycle licence
  • You failed to follow travel advice in the mass media or any government warning
  • Your claim arises due to an act of war
  • You were under the influence of or addicted to intoxicating liquor or drugs
  • Your claim is related to the death or hospitalisation of anyone aged 85 years or older
  • Your claim is related to any pre-existing medical condition
  • You travel against the advice of a medical practitioner
  • Your claim is related to depression, anxiety, stress, or any mental or nervous disorder

Last minute questions you might have about itrek Travel Insurance

• Q. How much cover does iTrek offer for overseas medical expenses?

  A. Each of iTrek’s four travel insurance policy options provides unlimited coverage for overseas medical expenses.

• Q. Who underwrites iTrek’s insurance policies?

  A. iTrek travel insurance policies are underwritten by Lloyd's.

• Q. How much excess will I need to pay if I make a claim?

  A. A standard excess of $100 applies, but you can remove this excess on the Pioneer, Adventurer and Trekker policies if you are willing to pay a higher premium.

• Q. How long do I have to submit an iTrek travel insurance claim?

  A. You must submit the full details of your claim within 30 days of returning home.

• Q. Can I purchase a policy that covers my wife and two kids who are travelling with me?

  A. Yes, iTrek policies are available as single or family cover.

• Q. Which iTrek travel insurance policy is the cheapest?

  A. iTrek Wanderer Travel Insurance is the company’s most affordable policy.

Benefits of cover with itrek travel insurance

• Longer cover. If you're headed off for a long adventure, itrek offers policies for up to 18 months.
• Cover for activities. A wide range of activities are covered, including abseiling, scuba diving, camel riding and hot air ballooning.
• 24-hour medical service. If you require medical assistance, you can access the 24-hour emergency service, no matter where you are.
• Four product options. itrek offers its customers four easy-to-understand and cost-effective insurance packages. The Wanderer, Trekker, Adventurer and Pioneer packages are tailored for every price range.
• Range of benefits. itrek provides policies that offer a large range of benefits. If all you need is simple medical, dental and liability coverage, the budget Wanderer policy is right for you. If you need more comprehensive coverage for things such as theft of cash and return airfare, the Pioneer package would suit you well. It is this policy customisation that makes itrek a viable insurance providing option when comparing based on benefits.

Apply for itrek Travel Insurance