Key takeaways
- Rental car excess insurance is an optional type of insurance, which covers the cost of your rental car excess if you get into an accident or if the vehicle is stolen.
- You can purchase rental car excess insurance separately through specific brands or add it onto a travel insurance policy.
- Some exclusions apply to this insurance, including travelling against medical advice and driving without a license.
What is car rental excess insurance?
Rental car excess insurance is a type of insurance policy that covers the excess car rental companies charge if the car is damaged or stolen.
Unlike regular car insurance excess, rental car companies can charge an exorbitant amount - as high as $8,000 - while rental car excess insurance can cost only a few bucks a day.
Here’s how it works:
You purchase rental car excess insurance separately or as part of your travel insurance policy prior to your trip. Let’s say during your trip, you unfortunately get into an accident and your rental car is damaged. Rather than having to fork out thousands of dollars to the rental car company, you reach out to your insurer to start a claim and have the cost covered.
What kind of cars are covered under rental car insurance excess?
However, depending on the insurer and policy, there may be limits to cover. For instance, vehicles over a certain weight, the engine displacement of a motorcycle and specific driving conditions (e.g. icy and off-road) may not be covered. Before purchasing a policy, it’s best to get in touch with the insurer to understand exact coverage limits.
5 benefits of rental car excess insurance in Australia and overseas
For many travellers, purchasing car rental excess insurance is a no-brainer, but others may need a little more convincing. Some of the major benefits of taking out car rental excess insurance include:
What are the types of car rental excess insurance available?
There are generally 3 main types of car rental excess insurance available:
| Type | Pro | Con |
|---|---|---|
| Excess reduction cover straight from rental company | This is the most convenient option if you haven't already got cover. | Usually the most expensive way to get cover for car rental excess. |
| Standalone car rental excess insurance policy | An affordable and flexible option that can give you additional benefits. | You'll need to take out cover before picking up the rental car. |
| Travel insurance including car rental excess insurance | Affordable option since it can be automatically included in some policies. | Sometimes not an option if you're hiring a car in your home city. |
What's not covered by car rental excess insurance?
When choosing a policy, be mindful and make sure you understand your agreement. There can be big differences between policies so it's relatively safe to say that you get what you pay for. Car rental excess insurance policies are designed to cover an excess charged by a third party. So if the damage caused to your rental car is not approved as an insurance claim, an excess isn't charged and you won't be able to use your car rental excess insurance policy.
There are some situations and events when car rental excess insurance will not provide any cover such as:
- You use the rental vehicle in breach of your rental agreement
- You use your rental vehicle without a valid licence
- Your claim is for administrative fees charged by the rental company (unless this is included in your policy)
- You were driving the rental car while under the influence of drugs or alcohol
- You failed to act sensibly to protect the vehicle or your property
- You did not do everything possible to reduce or minimise your loss
- It arises because you break the law
- You travel against medical advice
- Your claim arises due to a pre-existing medical condition
- Your claim is for consequential loss of any kind, for example loss of enjoyment
- Your claim arises due to mental illness, depression, anxiety or stress
- Your claim arises because you participate in any race, speed or time trial
- Your claim arises from a government authority confiscating, detaining or destroying anything
With this in mind, make sure to check the terms and conditions of whichever cover option you choose to work out when you will and will not be covered.
Is it really worth it?
Absolutely, and we’ll show you why. To give you an idea of what you could be paying if you don’t take out rental car excess insurance, we’ve compiled a list of the minimum excesses charged by major rental companies in Australia. These charges are based on standard 2WD vehicles, that means that the excess amount can increase if you're renting a more expensive vehicle. If you decide not to take out any type of rental car excess cover, you risk having to pay these amounts if the rental car is damaged or stolen.
- Alamo - $3,000
- Avis - $4,608
- Budget - $4,608
- Dollar - $4,000
- Enterprise - $2,750
- Europcar - $5,500
- Hertz - $4,800
- Jucy - $3,000
- Redspot - $4,400
- Thrifty - $4,000
In the diagram below, we've compared the price of a policy from Rentalcover.com (in blue) against the price of purchasing cover through a car hire company (in red). You can see a significant difference in price with Hertz being almost five times more expensive than Rentalcover.com. Save money by buying a standalone policy instead of getting cover from a rental company.
Another consideration is that some of these rental companies may only offer an "excess reduction" which lessens your out-of-pocket expenses but doesn't always make it zero.
Car rental excess insurance cost by provider · dw:VvF9P
| Provider | Cost |
|---|---|
| Rentalcover.com | $167.31 |
| Avis | $450.00 |
| Budget | $450.00 |
| Hertz | $722.79 |
*Pricing is current as of April 2026 and is calculated based on a 15-day rental period within Australia for a Suzuki Swift or similar compact vehicle.
Car rental excess insurance vs collision damage waiver — are they the same thing?
Collision Damage Waiver (CDW) and car rental excess insurance are often confused, but they are not the same thing. While both are designed to limit your financial risk if a rental car is damaged or stolen, they work in different ways and are provided by different parties.
A Collision Damage Waiver (CDW) is offered by the car rental company. It is not insurance, but a contractual agreement where the rental company waives its right to charge you the full cost of damage or theft. In most cases, CDW reduces your liability to a fixed excess amount, which can still be several thousand dollars. CDW policies often include exclusions, such as damage to tyres, windscreens, the roof, underbody or damage caused off-road.
Car rental excess insurance is a separate insurance policy entirely. If the rental company charges you an excess after an incident, the excess insurance reimburses you for that amount after you make a claim. It’s also generally much cheaper than CDW and often provides broader cover, including items that CDW may exclude, such as glass, tyres, keys and towing costs.
The two products are not interchangeable. CDW limits how much the rental company can charge you in the first place, while excess insurance covers the amount you are charged. Many renters use both together: CDW to cap their upfront liability and excess insurance to recover any excess they have to pay. Others choose premium CDW with a zero excess for simplicity, although this is usually the most expensive option.
Tips for selecting car rental excess insurance
Choosing the right car rental excess insurance can save Australians thousands of dollars if something goes wrong during a hire. That’s why we’ve listed a few tips to help you find the right cover that suits your travel plans and budget.
Check what’s actually covered
Not all excess insurance policies provide the same level of protection. Look for cover that includes damage, theft and vandalism, as well as the rental company’s excess charge.
Review policy exclusions and conditions
Excess insurance will only apply if you follow the rental agreement terms. Claims may be denied if the vehicle is driven off-road, by an unauthorised driver or under the influence of alcohol or drugs.
Understand the claims process
A simple and efficient claims process is essential. Check how claims are lodged, what documentation is required and how long reimbursements typically take. Policies with clear instructions and reasonable payout timeframes can reduce stress if an incident occurs.
Match the policy to your travel needs
If you hire cars regularly in Australia or overseas, an annual multi-trip policy may be more cost-effective than buying cover for each rental. Also ensure the policy covers international rentals if you plan to drive overseas, as some Australian policies have country restrictions.
Balance cost and coverage
While it’s tempting to choose the cheapest option, value matters more than price alone. Paying slightly more for comprehensive cover can help avoid large out-of-pocket expenses later.
Taking the time to compare car rental excess insurance before your trip can help you avoid pressure at the rental counter and ensure you’re properly protected, whether you’re hiring a car in Australia or overseas.
Frequently asked questions
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Travel insurance can cover you for rental car excess insurance, but it doesn't cover your rental car as such.
When you hire a car, the rental company will usually include a loss damage waiver (LDW) or collision damage waiver (CDW) in the price of the hire. This will generally cover the car if you get into an accident or cause damage to the car. While you won't have to pay for the repair directly, the rental company will charge you an excess amount which can usually vary from $0 to $8,000. This is where travel insurance can help.
If your travel insurance policy includes rental vehicle excess insurance, then your insurer will cover the excess amount charged by the rental company so that you don't have to pay for it, as long as your limit is high enough.
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An excess is a fixed amount charged to pay for losses/damage. The renter agrees to this amount in the rental agreement and it's usually an out-of-pocket expense if the renter hasn't taken out insurance against it.
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Yes. Both protect you from out-of-pocket expenses, but they cover different things. Rental car insurance will usually cover you for direct losses to the car, whereas car rental excess insurance covers you for the excess amount charged by the rental company for the losses.
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Car rental insurance isn't usually compulsory but rules can vary between countries. At the very least, the rental company will usually include a collision damage waiver or loss damage waiver. That is not insurance. It is an agreement where the rental company waives its right to charge you the full cost of damage or theft and caps what you pay at an excess.
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In most cases, no. You can buy rental car excess insurance at any time up until the point of pick up.
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Yes, as an overseas visitor you may be eligible for cover with brands such as Rentalcover.com, Car Hire Excess and Tripcover provided you have the right driving permits and stick to the rental agreement of your car hire.
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If you purchase an annual multi-trip policy for domestic or international travel, it will provide car rental excess cover for all trips you take during a 12-month period.
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No. If you hire two separate vehicles you will be liable for two sets of excess fees from your car rental company, so you will need to purchase separate policies. However, travel insurance can provide cover that applies to any vehicles you hire throughout your trip.
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Most insurers will cover any vehicle that has been rented from a licensed motor vehicle rental company, up to a certain weight limit. This includes:
- Cars. Sedans, hatchbacks, coupes, station wagons, SUVs.
- Four-wheel drives. 4x4 vehicles.
- Campervans and motorhomes. Usually up to 4.5 tonnes.
- Minibuses. Usually up to a 12-seater.
Make sure you read the PDS carefully to see if your vehicle type is automatically covered, as some insurers may require you to take out a separate policy for larger vehicles like campervans, motorhomes and minibuses.
Commercial vehicles of any kind will not be covered by a standard rental excess insurance policy.
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Driving on sealed roads only is a common condition on car rental contracts, and car rental excess insurance policies will not provide any cover if you breach your rental contract. Check the contract and your insurance PDS for more information.
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Yes. This feature is available on some credit cards.
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Yes. No matter where you are in Australia, it's mandatory to have third-party insurance in order to register a car, so make sure the rental company has this type of cover in place. Third-party insurance covers you when you cause injuries to other people.
The rental company's basic level of cover will automatically set your liability in the event of damage to the vehicle at a certain level, typically between $2,750 and $5,500 for a standard 2WD depending on the rental company (see our list above), and more for a more expensive vehicle. This is the excess you will need to pay, but it can also be known by names such as collision damage waiver, loss damage waiver and damage liability fee.
If you want to reduce this excess, you can purchase cover through the rental agency or one of the other options.
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Reading the fine print of rental car insurance cover may be a boring task but it's also an important one. Giving the terms and conditions a quick read is an easy way to pick up on any crucial distinctions that can make a huge difference to your level of cover.
For example, some insurance policies will only reduce your rental excess if your car is involved in an accident with another vehicle. This is called the accidental damage excess. However, many people are unaware that if they are involved in a single-vehicle accident, such as scraping the car on a wall or maybe hitting a kangaroo, a separate excess will apply on top of the accidental damage excess. This second charge is the single-vehicle accident excess, and can end up adding another couple of thousand dollars to your overall bill.
Most hire car companies will not make you aware of the single vehicle accident excess when you take out cover. Read the fine print of any rental agreement before signing it to familiarise yourself with exactly how many excesses each policy contains, and in which situations they apply.
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Most comprehensive travel insurance policies, whether for domestic or international trips, will include car rental excess insurance as a built-in feature. Those policies that don't include it as standard will usually offer it as an extra-cost option.
So what's the difference between standalone car rental excess insurance and comprehensive travel insurance and which option is the best choice for you? Check out the comparison table below to help you decide.
Standalone car rental excess insurance Comprehensive travel insurance What is it designed to do? Cover car rentals only. Cover a broad range of travel risks and events. How much excess cover is available? Varies by provider. Some policies in our table above cover up to $100,000. Cover usually limited to $5,000. What damage is covered? Covers an extensive range of damage. May exclude costs such as damage to bumpers, interior trims, windscreens, tyres and single vehicle accidents. Does it cover anything else? Yes. Luggage and personal effects. Yes. - Overseas medical expenses
- Trip cancellation and interruption costs
- Lost and stolen luggage
- Travel delay
- Luggage delay
- Many other benefits
How much does it cost? Varies depending on insurance provider, length of car hire, standard excess payable and other factors. Prices start from around $6 a day. Varies depending on many factors including length of journey, where you're going, number and age of travellers covered etc. Why you should consider it - Designed specifically for rental cars and offers a higher level of cover for rental excess than travel insurance.
- Offers cover for damage caused by a broad range of events.
- Covers all drivers listed on the car rental agreement.
- No distance restrictions applied to domestic journeys.
- Provides crucial cover for car rental excess.
- Also covers many other expenses that could ruin your holiday.
- Can give you greater peace of mind when you travel.
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If you think you could benefit from the extensive additional cover provided by comprehensive travel insurance, you should definitely consider buying it instead of standalone rental excess insurance. Travel insurance includes a long list of benefits for travellers, including cover for:
Particularly if you're planning an overseas holiday, travel insurance is simply an expense you must consider. Medicare doesn't cover your medical costs overseas. A Reciprocal Health Care Agreement gives you access to some medically necessary public care in 11 countries, but what you get differs by country and none of them pay for medical evacuation or getting you home, so you still need travel insurance.- Overseas emergency medical expenses
- Cancellation costs when unexpected circumstances force you to cancel your trip
- Lost, stolen and damaged luggage and personal belongings
- Travel delays and delayed or misplaced luggage
- Theft of cash
- Trip interruption
- Personal liability for causing death or bodily injury to someone else
If you're looking for peace of mind and protection for a broad range of risks and events, travel insurance may very well be the best choice.
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If you purchase excess reduction cover from a car rental company, you'll simply have the reduced excess charged to your credit card after returning the vehicle. However, if you're covered by domestic travel insurance or standalone rental excess cover, you'll need to pay any excess you're charged out of your own pocket and then lodge a claim with the insurer to be reimbursed.
The process for lodging a claim will vary depending on the insurer, but you will usually need to follow a few simple steps:
- Download and complete a claim form.
- Provide copies of any supporting documentation requested by the insurer, such as police reports, repair invoices and copies of the rental agreement.
- Submit your completed claim form and supporting documents by post, fax or email.
Your claim will then be processed and paid as soon as possible. Please note that the benefit you receive may not cover admin and/or transaction fees charged by the rental company.
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Finder writers are subject matter experts and use primary sources, in-depth research and interviews with other experts to ensure you're getting accurate, up-to-date information. Articles are fact checked in line with our editorial guidelines.
- Car hire excess information and quote page (accessed April 2026)
- Car hire excess PDS (accessed April 2026)
- RACV information and quote page (accessed April 2026)
- RACV PDS (accessed April 2026)
- Rentalcover.com information and quote page (accessed April 2026)
- Rentalcover.com PDS (accessed April 2026)
- Tripcover information and quote page (accessed April 2026)
- Tripcover PDS (accessed April 2026)
Jessica Prasida brings a decade of experience in the travel industry, including over four years as a travel agent and branch manager at STA Travel. She holds a Bachelor of Business and a Master of Marketing from the University of Technology, Sydney, as well as a Tier 1 General Insurance qualification that complies with ASIC guidelines. An avid traveller herself, Jessica combines her professional expertise with a passion for ensuring safe and enjoyable journeys for all travellers. Jessica was a Travel Insurance Publisher at Finder from 2019 to 2024. See full bio
Ceyda Erem is Finder’s senior writer for insurance and has almost 10 years of experience writing about personal finance. Formerly a copywriter for several business and finance clients, Ceyda has written hundreds of articles, guides, blogs and more to ensure Australians stay in the loop about how to best manage their money. She has a Bachelor of Arts, Majoring in Writing from Macquarie University. See full bio
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I have just arranged for a Pajero 4WD from Europcar.
Policies refer to an age group either finishing at 71 or 75 years of age. I am 76 so does that mean I am ineligible for this car rental excess insurance.
Hi Dennis,
Thank you for your inquiry.
finder.com.au is a comparison and information service and not actually an insurer.
Please note that 75 may be the age limit for that specific vehicle, best to get in touch directly with the insurer.
All the best,
Zubair
How do I get a quote for an annual car excess reduction policy. Is there an option to increase the level of cover to $6-8,000?
Hi Snarf,
Thank you for your question.
You have contacted finder.com.au a comparison and information service and not an insurer.
The table on the top of the page lists all insurers in our panel who offer car hire excess cover. The Car Hire Excess brand in our panel offers cover from $4,000 up to $8,000, you can select your desired excess amount on the insurer website and for a quote please click on the green ‘Get quote’ button.
All the best,
Zubair
I get that part, but I cannot see an option to get a quote for an annual car excess policy only. Can you walk me through it please.
Hi Snarf,
Thank you for your question.
Currently, we have three insurers in our panel for car rental excess insurance. I just visited their websites and did not find any option of annual car excess insurance on their home quote engine pages. You will need to select the dates manually. Also, may I know the name of the website you have gone too?
All the best,
Zubair
Thanks Richard,
So, let’s keep this, as you say, as a comparison.
From what you say I take it that there are circumstances in which, I would have to pay for the total cost of a loss (to the rented vehicle and to other property etc) even if I purchased insurance from the rental company?
If this is so, have you any suggestion as to how one’s loss could be limited if one rents a car in Australia. I find it totally frightening that under some loss circumstances, no matter what insurance I took from the renter, I might be up for a huge sum.
Regards…Austin
Hi Austin,
finder.com.au is a comparison service and we are not permitted to provide users with personalised financial advice. You should contact your rental company to discuss these matters.
Cheers,
Richard
I’ve just rented a car in Townsville from Thrifty. Prominent on the counter was a notice saying that none of their insurance covers me for water damage. That is, the “default” $3000 excess does not apply so that if a car is, for example, totalled through a flood, storm or accident involving driving into a water-filled ditch, there is NO coverage–the bill could be for a complete new car.
In the light of this I see that external coverage (which I have) covers up to %6000, but not the total value of the car in the event of such water damage.
Am I right? I haven’t done my homework but to all Australian car hire companies exclude water damage from their default (and other) coverage? Have you any ideas– a solution to this problem?
Hi Austin,
Thanks for your question. finder.com.au is a comparison service and we are not permitted to provide our user with personalised financial advice. According to the terms and conditions on the Thrifty website:
Even if you purchase collision damage waiver protection from Thrifty you will have to pay for the full cost they incur as a result of each separate instance of an accident, damage to or loss of the vehicle or any equipment, together with the cost of any damage you cause to other property, where the damage or loss, whether to the vehicle or to the property of others, is of any of the following types: damage or loss caused to the vehicle due to hail, flood, fire, storm, cyclone or other natural disaster where such damage exceeds the amount of the DRF.
For more information about cover from Thrifty you should contact them either by calling 1300 367 227 or by emailing reservations@thrifty.com.au.
All the best,
Richard
I live in Australia and will be travelling to the UK in June 2016 where I intend to hire a car for 2 to 6 weeks.I have travel insurance with a $3000 excess for damage caused to a hire car. Is this enough cover. Am I covered comprehensively by the car hire firms?
Hi John,
Thanks for your question. finder.com.au is a comparison service and we are not permitted to provide our users with personalised financial advice. Whether you’re covered comprehensively will depend on your policy, along with the cover provided by the rental company.
I hope this was helpful,
Richard