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Heritage Credits rewards program

Heritage Bank's loyalty program offers rewards for your credit card spending and if you have eligible accounts. Here's how it works.

Heritage Credits is a rewards program that's available when you have a Heritage Classic Credit Card, Heritage Platinum Credit Card or if you hold at least 3 eligible Heritage Bank products. For example, a credit card, transaction account and term deposit.

You'll then earn Heritage Credits for your spending and other loyalty activities. Similar to most other bank rewards programs, you you can redeem Heritage Credits for gift cards and retail items including homewards and technology.

Earning Heritage Credits

If you have a Heritage Bank rewards card, you’ll earn Heritage Credits on your spending and for account anniversaries. We've put the key details in a table to make it easier to compare the rewards earn rates side-by-side.

Credit CardEarn rateMembership anniversary rewards
Heritage Bank Classic1 Heritage Credit for every $1,300 spent on qualifying purchases in a month
  • 2-4 years: 1 Heritage Credit each year on your membership anniversary
  • 5-7 years: 2 Heritage Credits each year on your membership anniversary
  • 8 or more years: 3 Heritage Credits each year on your membership anniversary
Heritage Bank Platinum3 Heritage Credits for every $1,500 spent on qualifying purchases in a month
  • 2-4 years: 1 Heritage Credit each year on your membership anniversary
  • 5-7 years: 2 Heritage Credits each year on your membership anniversary
  • 8 or more years: 3 Heritage Credits each year on your membership anniversary

What counts as a "qualifying purchase"?

Most everyday spending will count towards your qualifying purchase amount on an eligible Heritage Bank credit card. Transactions that don't earn points include cash advances, credit card fees and charges, BPAY payments and utility bills paid over the counter at a financial institution or with Bank@Post.

Other accounts that earn Heritage Credits

If you have products from at least three of the following Heritage banking categories, you'll get membership to the Heritage Credits program:

  • Savings/access accounts
  • Term deposit accounts
  • Credit card accounts
  • Personal loan accounts
  • Home loan accounts
  • Business loan accounts

With this option, you'll mainly earn credits on qualifying membership anniversaries.

Ways to earn more Heritage Credits

  • Additional cardholders. Adding an additional cardholder to your account will increase the spending on your card account, which translates into more credits earned. Heritage cards allow additional cardholders at no extra cost.
  • Bonus points. Bonus partners may offer ways to earn additional Heritage Credits, and the program will inform you periodically about these limited promotions. Recent promotions include earning 1 credit for spending over $1,000 per calendar month at RentalRewards.com.au.
  • Promotional credits. You may also be able to earn promotional credits as a result of performing transactions on your Heritage accounts or from using Heritage’s services. The program offers these promotions periodically.

What rewards can you get with Heritage Credits?

When you have earned at least 5 Heritage Credits, you can use them to redeem a variety of rewards. Unfortunately, there is no list of rewards publicly available.

If you're a member you can see the current choice of rewards by logging in to your Heritage Bank account.

To give you a basic idea, some examples of rewards available when we checked the Heritage Bank website include:

  • Gift cards. Redemptions start from around 7 credits upwards, based on the value of the gift card. Participating retailers include Bunnings, Coles, David Jones, Myer, JB Hi-Fi and Woolworths.
  • Homewares. This could include cheese boards, vacuum cleaners, quilt covers or even bottles of wine.
  • Technology. Options could range from headphones to tablets and e-readers.

How much are Heritage Credits worth?

Similar to most rewards programs, the value of Heritage Credits depends on how you redeem them.

But as an example, we have analysed some rewards publicly listed on the Heritage Bank website:

RewardHeritage Credits neededHeritage Credit value in dollars
$20 Woolworths egift card131 Heritage Credit = $1.54
$50 Coles gift card321 Heritage Credit = $1.56
$100 Bunnings egift card641 Heritage Credit = $1.56

For these calculations, we divided the dollar value of each reward by the number of credits required (rounded to the nearest 1 cent). Based on these examples, 1 Heritage Credit is worth between $1.54 and $1.56.

But keep in mind that the rewards and Heritage Credits required can vary. So you'll get the most accurate information by logging in to your Heritage Bank account.

How do these values compare to other rewards programs?

The value of 1 Heritage Credit is much higher than the typical value of 1 point from other rewards programs, which ranges from around 0.18 to 2 cents.

But most rewards credit cards earn between points for each $1 spent. In comparison, Heritage Bank rewards cards earn between 1 to 3 credits per $1,300 to $1,500 spent.

This makes it more accurate to compare the value of Heritage Credits to the value of the points you'd earn from $1,300 to $1,500 of spending on a different rewards card. For example, if a credit card earned 1 point per $1 spent, you could compare the value of 1 Heritage Credit to 1,300 reward points. And in most cases, that would give you between $2.34 and $26 value.

You can also use Finder's rewards point value calculator to compare different options.

Points-to-dollars calculator 💵

How to redeem Heritage Credits for rewards

  1. Log into your online account at heritage.com.au
  2. Click on "Services" then select "Rewarding You". The following page will show your Heritage Credits balance and any current offers.
  3. Browse the available rewards and make your redemption online. Note that shipping charges apply for merchandise redemptions.

If you don't have enough Heritage Credits, you may have the option using a combination of credits and a card payment. The Credits+Pay option isn’t available for all redemptions, and where available the credit card payment component must be greater than $5. The entire redemption process may take up to 28 days.

Other key details of the program:

  • Minimum credits. You must have at least 5 Heritage Credits for a reward redemption.
  • Reward options. Reward options vary periodically and are available for a limited time only. You may discover current offers via your online account at any time.
  • Program manager. The program manager will assess all redemption requests and may outline other specific requirements that you need to fulfil to redeem a reward.
  • Limited availability. Rewards are also subject to availability, and your request to redeem a certain quantity of the same redemption item may be limited.
  • Voucher expiry and conditions. If your redemption item is a gift voucher, the voucher will have an expiry date and conditions governed by the issuing store. If you don’t satisfy those conditions or don’t use the voucher before it expires, you will lose these credits.
  • Heritage Credits expiry. Heritage credits expire on 31 December three years after you have earned them. This means any credits you earned in the 2021 calendar year would expire on 31 December 2024.

How to compare Heritage Bank reward cards

If you’re interested in a Heritage Bank credit card that offers membership to this rewards program, make sure you consider the following factors:

  • Earn rate. A card’s earn rate determines the speed at which you earn points and redeem rewards. With the Heritage Platinum credit card, you earn three times as many credits as the Heritage Bank Classic card, but card costs differ.
  • Annual fee. A card’s annual fee represents its biggest administrative cost. Make sure your chosen credit card has benefits that outweigh its costs.
  • Interest rate. Since interest fees represent the other major cost component of a credit card, they are a critical consideration. This is especially important if you tend to carry a balance on your credit card.
  • Interest-free days. Both of these Heritage credit cards offer up to 55 days interest-free on eligible purchases if you pay your balance in full by the due date on each statement. This feature lets you avoid extra charges when you pay with plastic and maximises the value of your rewards.
  • Complimentary extras. These are the extra perks that generally come with rewards credit cards. They include free travel and purchase insurance covers and concierge services, which the Heritage Platinum credit card provides.
  • Other fees and charges. When comparing, you may also wish to consider other fees and charges like the cash advance fee, international transaction fee, ATM fee or late fee.

Heritage Bank credit cards

How to decide if the Heritage Credits program is worth it for you

Getting rewards and perks is nice but there's always a chance that account costs will outweigh the value you get from them. So here's what to think about before you apply for a Heritage Bank credit card or other eligible accounts.

  1. Look at the costs. With a credit card, the annual fee and the interest rate for purchases are the key costs. Ideally, you want an annual fee that is worth less than the value of your rewards. With other Heritage Bank accounts, check for annual or monthly fees, plus other regular charges that might apply.
  2. Ask yourself how much you'll use the card. The main way you earn Heritage Credits is by making qualifying purchases with your credit card. And to get the anniversary credits, you also need to keep your card or other accounts open (and pay any fees). If you don't earn enough credits, the rewards you get won't be worth it compared to the account costs.
  3. Think about whether the rewards will be valuable to you. If you're already a member of Heritage Credits, you'll be able to see different rewards you can get with your credits. If you're not a member, it will be hard to tell the potential value before you apply but you could contact Heritage Bank to find out more – or look at other reward options that offer more details.

The Heritage Credits rewards program could be valuable if you spend a lot on your credit card and can take advantage of opportunities to earn bonus and promotional credits. But remember to compare other card and rewards program options before applying and weigh up costs against benefits before choosing your card.Back to top

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