Roadside assistance Victoria

Don't let potholes ruin your road trip. Get roadside assistance.

Has your engine started smoking on some picturesque stretch or another of the Great Ocean Road? Were you run off the straight and narrow while eyeing up the grape vines in the Yarra Valley? Roadside assistance is designed to help you out by providing on-the-spot repairs or by getting your vehicle to somewhere it can get help. With roadside assistance, you'll never be left staring at your own broken car as other, undamaged vehicles roar by. Avoid expensive towing bills and even protect against your own mistakes by investing in some roadside assistance.

roadside assistance

What does roadside assistance cover me for in Victoria?

What you're covered for varies from provider to provider, but there are some basic services and situations you can expect them to have covered whoever you end up going with:

  • No petrol. Your gauge is reading empty and you just can't get that engine to start. Whatever roadside assistance comes along to help is likely to be carrying a bit of petrol or diesel, but if they aren't they'll take you to a nearby station.
  • Restarting that engine. It's stopped! Why won't it just turn on? Instead of you needing to fiddle around under the hood, you can get roadside assistance to check that engine for you and figure out what ails it.
  • Dead batteries. Perhaps you've been leaving your lights on or the spark's just gone out of your poor car battery. In any case, roadside assistance can give you a quick jump-start on-scene.
  • Burst or flat tyres. Your tyre's gone funny or it's blown a gasket and you can't safely steer. Roadside assistance will pump it up for you or change it over to a brand new one.
  • Lockouts. With some modern cars, they won't let you lock those keys in there even if you tried. But for everyone else, mistakes can happen. Rely on roadside assistance to let you back in or help pay to replace your locks if you have to.
  • Towing. Occasionally, you'll run into a problem even roadside assistance can't fix on the spot. In these cases, they'll whip out the tow and take you where you can get your woes attended to.

What happens if I'm travelling interstate?

If for some reason you tire of Victoria's natural beauty and decide to head on out and see some other parts of Australia, you should still retain whatever roadside assistance benefits you have at home. While some roadside assistance providers only operate inside Victoria, like the Royal Automobile Club of Victoria, these insurers have partnerships with other companies so that you're still protected wherever you're driving.

How do I choose a roadside assistance brand in Victoria?

If you're hunting around for the right roadside assistance provider for you, ask the same questions you would when seeking any other insurance: what do I need and what can I afford? Certain providers like AAMI have roadside assistance as an optional extra with their comprehensive insurance policies. Bundling all the automobile protection you need – like third-party fire, theft and damage cover – using a single provider can be cheaper than seeking standalone roadside assistance.

Alternatively, if roadside assistance is all you're looking for, plenty of providers like the RACV or Ultra Roadside Assistance offer it independently of any insurance plan. While services may be comparable between the different insurers, one of the major sources of variance is how fast they'll respond to your emergency. Adding a little extra on to the yearly payments might be worth it so you don't have to spend an extra day at Phillip Island (though it may provide a good excuse!)

Who has the cheapest roadside assistance in Victoria?

We got the costs for some of Victoria's roadside assistance providers. Here's how they stack up:

Standalone:

  • 24/7 Roadservices Australia – $69 a year or $110 for 2 years (3 tiers)
  • Ultra Roadside Assistance – $74.50 (2 tiers)
  • Budget Direct – $79.95
  • 365 Roadside Assistance – $89 (3 tiers)
  • Allianz – $99 (2 tiers)
  • Royal Automobile Club of Victoria – $110 (decreases to $88 depending on years of membership)

With comprehensive insurance policy:

  • Youi – free
  • Apia – $84
  • AAMI – $86
  • GIO – $90
  • Suncorp – $90

Which providers offer roadside assistance in Victoria?

Want cover for roadside assistance?

Name Product Roadside Assistance Accidental Damage Choice of Repairer Agreed or Market Value
Optional
Optional
Agreed or Market
Discounts: Buy online and save 15%.
Optional
Agreed or Market
Highlights: Emergency roadside assistance included in Comprehensive policies.
Optional
Optional
Agreed
Discounts: Save 15% when purchasing online. Plus receive up to 10,000 Velocity Points when purchasing a new eligible policy by 5 June 2019. Min 6 months policy. T&C’s apply.
Optional
Agreed
Discounts: Save up to 10% when you buy online.

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