NRMA Roadside Assistance

Can these four letters make you smile when you’ve broken down? Read on for our full guide to NRMA Roadside Assistance.

NRMA  Roadside Assistance

If you’ve ever been on a road, you’ll no doubt have seen an NRMA roadside service vehicle helping out some unfortunate driver and their tired old car get back on the road. The NRMA is Australia’s largest member organisation and has been providing drivers roadside assistance, International Driving Permits, insurance, maintenance and registration services for almost a century. But what makes them a good option? What policies do they offer and what exclusions are there? Here’s our full breakdown of NRMA Roadside Assistance.

NRMA  Roadside Assistance NRMA Roadside Assistance

$0 joining fees with NRMA Roadside Assist

NRMA will waive the $55 joining fee for new members on Classic Care, Premium Care and Premium Plus. Limited time only.

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Compare NRMA Roadside Assistance Cover Options

Updated November 15th, 2019
Name Product Call-outs (Unlimited/4 per year) Joining Fee Fuel Replacement Locksmith States Available
Unlimited
No joining fee
$100
NSW and ACT
From $29.99 per month.
Unlimited
No joining fee
$100
NSW and ACT
From $18.99 per month. Includes 4WDs and SUVs.
Unlimited
No joining fee
$0
NSW and ACT
From $9.99 per month. 24/7, nationwide coverage available (NSW and ACT residents only)
4
No joining fee
$0
NSW and ACT
2 years of cover free for 16-year-olds and the first year free for drivers aged 17 to 20.

Compare up to 4 providers

What policy options are available?

  • Free2Go. A service for young drivers aged 16 to 20. Free2Go offers 2 years of cover free to 16-year-olds and the first year free to drivers aged 17 to 20. This is a limits service, with only four call-outs a year.
  • Classic Care. Simple protection against the most common of breakdowns. Flat tyres, batteries and empty tanks are all covered with this standard policy from NRMA.
  • Premium Care. Providing the same service of Classic Care, with additional protection such as accident assistance and taxi cover.
  • Premium Plus. Your complete cover for all roadside breakdowns. Offering all the benefits of Premium Care, but with higher limits on cover.

What does each policy cover?

Free2goClassic CarePremium CarePremium Plus
Call-outs
Flat batteries
Flat tyres
Towing
Locked out
Empty tank
Extra cover
Accident assistance
Taxi cover
Child restraint installation
Vehicle health check

What additional options are there?

  • Key Plus: Offers an additional $500 per year to cover the cost to call out a locksmith and any replacement keys.
  • Pet Plus: Covers up to $2,000 for cost of transporting your pet in the event of a breakdown, as well as accommodation.
  • Tow Plus: Provides an additional 10km in any direction from the breakdown, in addition to your policy benefit.
  • Windscreen Plus: Covers front windscreen chip repairs and discounts on replacements.

Are there any exclusions?

NRMA won’t cover any vehicle or trailer that is unregistered, unroadworthy or if it is being used for business or commercial purposes. Other factors that can disqualify you from cover are:

  • Attempted repairs or dismantling of your car
  • Damage from fire, accident, theft, flood or malicious damage
  • Financial loss or legal liability connected with a breakdown or accident
  • Use by an unlicensed or disqualified driver
  • Use in motor sports or competitions

NRMA can also deny further roadside assistance or towing if it deems the use of the service as unnecessary and excessive.

Am I protected in an accident?

No. Roadside assistance only provides cover for breakdowns and the benefits only extend to a point where you are safely off the road. You would still cover any costs and charges for labour or, in the event of an accident, legal liability. For protection against third party property or accidental damage, NRMA offers a range of car insurance policies to cover against such events.

What do I do if my car breaks down?

Pull as far off the road as you can, turn your hazard lights on and stay with your vehicle.

Call 13 11 22 for NRMA Roadside Assistance, which will provide over-the-phone support and send out a mechanic to get you back on the road or a tow to get you to safety.

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