Use your Android device to purchase items with NAB Pay.
NAB now lets you use your Android smartphone to pay at contactless terminals in Australia and overseas. All you need is a compatible Android device and an eligible NAB Visa credit or Visa debit card. You can access NAB Pay as part of the NAB app.
Compare NAB bank accounts that come with a Visa debit card & NAB Pay:
Compare NAB Visa credit cards that come with NAB Pay:
How do I use NAB Pay?
Download the NAB mobile banking app and hold your phone against a Paywave terminal for quick and secure purchases. While not all businesses have upgraded their Visa contactless terminals to support NAB Pay; NAB Pay will work at the big retail chains such as Coles and Woolworths. Like the existing contactless system available on credit and debit cards, you’ll need to enter your PIN for transactions greater than $100.
NAB are the first bank to offer this service from Visa, which has been available via Apple Pay since the launch of the iPhone 6; and institutions such as the Commonwealth Bank, and a host of other Australian banks who signed on with Google’s Android Pay already offer mobile payments on some types of smartphone. The addition of a sticker or tag you attach to the back of your phone is one of the key differences between these services. NAB also state the service has limited functionality if you have your data connection switched off — like when you’re overseas.
NAB’s tap and go payment service will work with most NFC-enabled Android devices running the latest operating system. The overwhelming majority of Australians now have a smartphone, so expect the number of devices compatible with NAB Pay to increase soon. The number of places you can use your phone for mobile payments is sure to increase too as merchants upgrade to the latest contactless hardware. iOS users will have to stick to Apple Pay if they want to use their device for mobile payments.
Which smartphones work with NAB Pay?
NAB Pay is compatible with most new android smartphones, it will work on devices running Android 4.4 (KitKat) or higher. If you’re unsure about whether NAB Pay will work on your phone, you can find out by downloading the NAB mobile banking Android app. There’s an automatic compatibility test when you click on the NAB Pay icon from within the app. NAB Pay is not compatible with the following brands and models of phone: Sony Xperia Z1 - Z5 and the Google Nexus 6.
How do I get set up and how does NAB Pay work?
Download the NAB mobile banking application from Google Play and test your phone’s compatibility by pressing the NAB Pay Icon in the bottom corner. You’ll need an eligible NAB Visa credit card or debit card too. The setup process is straight forward, you’ll have to wait for the confirmation message before you can start using your phone for mobile payments.
You can pay simply by unlocking your phone when you hold it up to a contactless payments terminal, from within any other app if you’re already using your phone or from with the NAB mobile application. If you opted to use a passcode as an additional security measure, you’ll be directed to the NAB mobile banking app before the purchase can be completed.
How secure is NAB Pay?
NAB Pay is based around the Visa token service. This is an international initiative from the card scheme, NAB is the first Australian bank to implement the technology. The Visa Token service is more secure than a traditional card payment because your card details are not shared with the merchant. Additionally, there’s the option of requiring a passcode for all transactions if you’re concerned about someone else getting their hands on your phone.
All transactions are covered by NAB Defence as well, which gives you round the clock account protection and a full money back guarantee if there’s an unauthorised transaction on your account.