nab pay (1)

NAB Pay lets you make contactless payments with your phone

Use your Android device to purchase items with NAB Pay.

NAB now let you use your Android smartphone to pay at contactless terminals in Australia and overseas. All you need is a compatible Android device and a NAB Visa credit or the NAB Classic Banking Transaction Account.

NAB Pay is compatible with the following Visa products:

NAB Classic Banking

NAB Tap & Pay Offer

Enjoy $0 monthly account fees on the NAB Classic banking account.

  • Free use at over 3,400 NAB and RediATMs in Australia
  • 24/7 Mobile Banking, including Quick Balance checker
  • Tap and Pay for Android
  • Free linked NAB Visa debit card with payWave
    Rates last updated December 15th, 2017
    Name Product Debit Card Access ATM Withdrawal Fee Fee Free Deposit p.m. Monthly Account Fee Product Description
    Heritage Bank Online Saver
    Ongoing, variable 2.15% p.a. when you link to an eligible Heritage Bank account or an account held by another Australian financial institution if approved by Heritage Bank. Available on balances $750,000 plus.
    Heritage Bank Target Bonus
    Ongoing, variable 2.10% p.a. when you make at least one deposit and no withdrawals. Available on the balance above $5,000
    Heritage Bank Christmas Club
    Ongoing, variable 1.00% p.a.. Available on the entire balance.
    Heritage Bank Community Saver
    Ongoing, variable 1.75% p.a. when you link to a nominated Heritage Bank account or an eligible account with another Australian financial institution. Available on balance $750,000 plus.

    Compare up to 4 providers

    How do I use NAB Pay?

    Download the NAB mobile banking app and hold your phone against a Paywave terminal for quick and secure purchases. While not all businesses have upgraded their Visa contactless terminals to support NAB Pay; NAB Pay will work at the big retail chains such as Coles and Woolworths. Like the existing contactless system available on credit and debit cards, you’ll need to enter your PIN for transactions greater than $100.

    NAB are the first bank to offer this service from Visa, which has been available via Apple Pay since the launch of the iPhone 6; and institutions such as the Commonwealth Bank, and a host of other Australian banks who signed on with Google’s Android Pay already offer mobile payments on some types of smartphone. The addition of a sticker or tag you attach to the back of your phone is one of the key differences between these services. NAB also state the service has limited functionality if you have your data connection switched off — like when you’re overseas.

    NAB’s tap and go payment service will work with most NFC-enabled Android devices running the latest operating system. The overwhelming majority of Australians now have a smartphone, so expect the number of devices compatible with NAB Pay to increase soon. The number of places you can use your phone for mobile payments is sure to increase too as merchants upgrade to the latest contactless hardware. iOS users will have to stick to Apple Pay if they want to use their device for mobile payments.

    Which smartphones work with NAB Pay?

    NAB Pay is compatible with most new android smartphones, it will work on devices running Android 4.4 (KitKat) or higher. If you’re unsure about whether NAB Pay will work on your phone, you can find out by downloading the NAB mobile banking Android app. There’s an automatic compatibility test when you click on the NAB Pay icon from within the app. NAB Pay is not compatible with the following brands and models of phone: Sony Xperia Z1 - Z5 and the Google Nexus 6.

    How do I get set up and how does NAB Pay work?

    Download the NAB mobile banking application from Google Play and test your phone’s compatibility by pressing the NAB Pay Icon in the bottom corner. You’ll need an eligible NAB Visa credit card or debit card too. The setup process is straight forward, you’ll have to wait for the confirmation message before you can start using your phone for mobile payments.

    You can pay simply by unlocking your phone when you hold it up to a contactless payments terminal, from within any other app if you’re already using your phone or from with the NAB mobile application. If you opted to use a passcode as an additional security measure, you’ll be directed to the NAB mobile banking app before the purchase can be completed.

    How secure is NAB Pay?

    NAB Pay is based around the Visa token service. This is an international initiative from the card scheme, NAB is the first Australian bank to implement the technology. The Visa Token service is more secure than a traditional card payment because your card details are not shared with the merchant. Additionally, there’s the option of requiring a passcode for all transactions if you’re concerned about someone else getting their hands on your phone.

    All transactions are covered by NAB Defence as well, which gives you round the clock account protection and a full money back guarantee if there’s an unauthorised transaction on your account.

    Jacob Joseph

    Jacob is a writer and video journalist with Credit cards, personal loans and savings accounts are his bread and butter, and he likes nothing more helping people understand the sometimes overly complex world of personal finance.

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