2023 Transaction Account Customer Satisfaction Highly Commended:
ANZ took third place in our Transaction Account category this year, with 93% of the users that we surveyed saying they'd recommend the bank to a friend. Its customer satisfaction rating was 4.36 out of 5. Find more about Finder Banking Satisfaction Awards 2023.
ANZ savings accounts, bank accounts and term deposits
Quick facts about ANZ
- ANZ is one of Australia's Big Four banks along with CBA, Westpac and NAB.
- ANZ began operating under the name of Bank of Australasia in 1835.
- ANZ operates in more than 30 markets throughout the world, including in Australia, New Zealand, Asia, America and Europe.
- ANZ was the first big bank in Australia to launch Apple Pay to customers.
- Customers can withdraw cash at ANZ ATMs with their digital wallet on their phone instead of a physical debit card.
Different accounts offered by ANZ
Here's a snapshot of some of ANZ's most popular accounts. For a full list of ANZ's deposit accounts, you can refer to the tables above.
ANZ Access Advantage
This is ANZ's primary transaction account product. It comes with a Visa debit card and offers Apple Pay, Google Pay and Samsung Pay. There is a monthly account keeping fee, but this is waived each month that you deposit $2,000. The fee will also be waived if you're a full time student, you're under 18 years old or over the age of 60.
Read our full review of the ANZ Access Advantage Account.
ANZ Online Saver
This is ANZ's introductory saver account option, offering a bonus interest rate to new customers for the first 3 months. This account does not charge any account-keeping fees and has no minimum balance requirements or monthly deposit conditions to meet to earn the interest rate.
Read our full review of the ANZ Online Saver.
ANZ Progress Saver
The Progress Saver is ANZ's bonus savings account option. It offers a variable interest rate up to 4.25% p.a. when you make a deposit of $10 or more per month and no withdrawals. You can also get an ANZ Progress Saver for kids if you're under 18.
Read our full review of the ANZ Progress Saver Account.
ANZ Term Deposit
The minimum amount required to open this term deposit is $5,000 and terms can vary between 1 month and 5 years. You'll earn a fixed interest rate for the duration of the term length you choose.
Read our full review of the ANZ Term Deposit.
Different ways to bank with ANZ
ANZ offers many different ways to do your banking.
ANZ bank branches
ANZ has roughly 400 bank branches spread across Australia. The bank has closed around 150 of its branches over the last few years, as more customers move away from physical banking and take up online banking. Across the globe ANZ has around 1,000 branches. Customers can go into an ANZ branch for general help and assistance with day-to-day banking, to deposit cash or cheques, to open or close accounts or to speak to a professional banker.
ANZ ATM network
ANZ has roughly 900 ATMs around Australia and an additional 3,000 around the world. This is fewer than CommBank and Westpac, but a lot more than many other smaller banks. Some of ANZ's ATMs are Smart ATMs, which allow customers to deposit cash and withdraw cash without their ANZ debit card and using their phone instead. ANZ customers can also withdraw cash from Westpac, CommBank and NAB ATM's for free.
ANZ Internet and mobile banking
ANZ Internet Banking allows you to monitor your accounts, move money between accounts, pay bills, download recent statements and apply for new products with ANZ.
More than 3.5 million Australians have downloaded the ANZ app. It has a 4.5 star rating in the Google Play store, and a 4.7 star rating on the App Store. It offers spending categorisation and tracking tools, spending alerts and the ability to instantly block and unblock your card. The ANZ Spendi feature allows you to set a personal daily spending limit, and get push notifications when you're getting close to reaching it.
ANZ contactless payment options
ANZ made headlines in 2016 for being the first major bank in Australia to launch Apple Pay. It now also offers Google Pay and Samsung Pay to customers with an ANZ debit card. You can also use your phone to withdraw cash at ANZ Smart ATMs.
Pros and cons of banking with ANZ
- Accounts for all. ANZ offers dedicated bank accounts for personal and business customers, students, pensioners, seniors and kids.
- Global presence. ANZ is a major bank with a large global network, so you'll be able to find ANZ branches and ATMs while you're travelling.
- Large ATM and branch network. Despite the bank closing a lot of its branches over the past few years, ANZ still has more bank branches and ATMs than many other Australian banks.
- Conditions for fee waivers. Some ANZ accounts have certain criteria you need to meet to qualify for monthly fee waivers.
- Interest rates less competitive. The savings account interest rates offered by ANZ are often less competitive than other smaller, digital banks.
How to apply for an ANZ account online
You can apply for a new ANZ account online in less than 10 minutes. Just make sure you meet the eligibility criteria and have the necessary documents handy before you start your application.
- You're over 18 years old
- You're an Australian resident for tax purposes
- You have an Australian phone number and residential address
- Personal details like your name, date of birth, residential address, phone number and email address
- ID documents such as your driver's licence, Medicare card, passport or proof-of-age card
Read more on this topic
ANZ Access Basic
Are you a Concession card holder? This account could help you manage your day-to-day finances while charging no account keeping fees.
ANZ Progress Saver for Kids
With no fees, minimal deposit requirements and a competitive bonus interest rate, The ANZ Progress Saver is an ideal choice for your child’s first savings account.
ANZ Premium Cash Management Account
Managing your investment money is easy with an account that provides multiple access methods and no fee banking.
ANZ Pensioner Advantage account
Have financial peace of mind by managing your pension income from an interest-earning transaction account by ANZ.
ANZ Term Deposit
With their term deposit account, ANZ provides you with a flexible way of keeping your savings secure whether you need them for four months from now or four years.
ANZ Online Saver Account
With an introductory bonus interest rate from ANZ, the Online Saver is an account worth taking into consideration.
ANZ Progress Saver savings account
If you have a long term financial goal that you want to work towards, the Progress Saver from ANZ is an account worth looking into.
ANZ Access Advantage Transaction Account
With its flexibility in purchase options and virtually fee-free transactions, this is an everyday account to consider if you are able to meet the monthly minimum deposit requirement.
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