Ubank is an online-only bank with no branches or ATMs.
Ubank is owned by NAB, one of the biggest banks in Australia.
Ubank has an Australian call centre that's available 24/7, plus Internet and mobile banking options.
Deposits up to $250,000 in a ubank account are protected under the Government Financial Claims Scheme.
As it's a digital bank, ubank is known for having competitive savings rates and low fees.
In 2022 digital bank 86 400 merged with ubank, to become NAB's sole digital bank offering.
Accounts offered by Ubank
Ubank Spend
This account goes alongside a Ubank High Interest Save Account savings account. This bank account charges no account keeping fees, no overseas ATM fees and no foreign transaction fees.
When you open a Spend account you'll also get a Save account too. You'll earn up to 5.5% when you transfer at least $500 per month into either account.
Ubank is an online-only bank with no bank branches and no ATMs in Australia, but it does offer a few different ways to do your banking online.
Internet and mobile banking
You can do your day-to-day banking online with ubank's Internet Banking platform, for example, to track account balances, pay bills and other direct debits, make BPAY payments, transfer funds between accounts, activate new cards or place existing ones on hold and to schedule payments.
The ubank app has a "Sweep" tool which works by automatically transferring money between your savings and transaction accounts. So if, for example, you set the parameters to always have at least $500 in your transaction account but a recent purchase brings it down to $450, $50 is transferred from the savings account to the transaction account. You can also set an upper limit so that any excess funds are swept into your savings balance.
Contactless payment options
Ubank offers Apple Pay, Google Pay, Samsung Pay, Fitbit Pay and Garmin Pay to customers with a ubank debit card.
Pros and cons of banking with Ubank
Pros
Simple bonus interest conditions. The account conditions to earn bonus interest with the Ubank High Interest Save with Spend Bonus account are simple and easier to meet than many other bonus saver accounts.
No account keeping fees. Ubank doesn't charge account keeping fees.
No international ATM fees. There are no international ATM fees and also no international transaction fees.
Cons
No branches. Ubank does not have branch banking and operates entirely online.
How to apply for a Ubank account online
You can apply for a new ubank account online in less than 10 minutes. Just make sure you meet the eligibility criteria and have the necessary documents handy before you start your application.
Eligibility
You're over 18 years old
You're an Australian resident for tax purposes
You have an Australian phone number and residential address
Documentation
Personal details like your name, date of birth, residential address, phone number and email address
ID documents such as your driver's licence, Medicare card, passport or proof-of-age card
Are you looking for another Ubank product instead?
If you haven't found what you're looking for yet, you can compare a wide range of additional savings accounts and bank accounts from other providers with Finder.
Alison Banney is the money editorial manager at Finder. She covers all areas of personal finance, and her areas of expertise are superannuation, banking and saving. She has written about finance for 10 years, having previously worked at Westpac and written for several other major banks and super funds. See full bio
Alison's expertise
Alison has written 652 Finder guides across topics including:
Pay no account keeping fees, no overseas ATM fees and no foreign transaction fees plus earn bonus interest on your savings. Read our review to find out more.
I live in NZ. We have been approached by someone in the USA who suggested we deposit $’s into an Australian UBank account presumably in their name.
Is it possible to ask if a particular agency has an Account with UBank in the USA, just a yes or no please? And if so is there any protection for us in NZ if the other party is fraudulent?
Finder
AlisonAugust 1, 2023Finder
Hi Leigh, we’d suggest you ask the bank directly about this.
samFebruary 1, 2023
Can a cash deposit be made in perth at NAB branch?
Finder
AlisonFebruary 22, 2023Finder
Hi Sam,
You can deposit cash into your Ubank account at an Australia Post office.
Thanks,
Alison
TakeoJanuary 22, 2022
UBank does not offer Bank@Post
So use Nab ATM instead to deposit.
Thanks for letting us know about this. We’ve updated our pages to reflect the correct information regarding UBank.
Regards,
Alison
AlainMay 4, 2019
Can I manage my UBank account on my MacBook laptop as well as the phone app?
Finder
JoshuaMay 5, 2019Finder
Hi Alain,
Thanks for getting in touch with Finder. I hope all is well with you. 😃
Yes, you can manage your UBank account on your MacBook and phone. You can go to the website of UBank and log into your account. From there, you should be able to manage your account. On your phone, you can download their UBank app from the App Store of Apple.
I hope this helps. Should you have further questions, please don’t hesitate to reach us out again.
Have a wonderful day!
Cheers,
Joshua
DeniseApril 8, 2018
How do you transfer the money into the term deposit as there are no branches?
Finder
JoshuaApril 8, 2018Finder
Hi Denise,
Thanks for getting in touch with finder.
You can transfer using Electronic Funds Transfer or BPay. You may want to take note that UBank has no restrictions on how much money you can transfer. Please consider as well that your external bank may impose limits on the amount you can withdraw daily. You’d need to get in touch with them to confirm what these limits are.
I hope this helps. Should you have further questions, please don’t hesitate to reach us out again.
Have a wonderful day!
Cheers,
Joshua
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I live in NZ. We have been approached by someone in the USA who suggested we deposit $’s into an Australian UBank account presumably in their name.
Is it possible to ask if a particular agency has an Account with UBank in the USA, just a yes or no please? And if so is there any protection for us in NZ if the other party is fraudulent?
Hi Leigh, we’d suggest you ask the bank directly about this.
Can a cash deposit be made in perth at NAB branch?
Hi Sam,
You can deposit cash into your Ubank account at an Australia Post office.
Thanks,
Alison
UBank does not offer Bank@Post
So use Nab ATM instead to deposit.
Here is the list that tells you what Banks can deposit.
https://auspost.com.au/money-insurance/banking-and-payments/bank-at-post#participating
Hi Takeo,
Thanks for letting us know about this. We’ve updated our pages to reflect the correct information regarding UBank.
Regards,
Alison
Can I manage my UBank account on my MacBook laptop as well as the phone app?
Hi Alain,
Thanks for getting in touch with Finder. I hope all is well with you. 😃
Yes, you can manage your UBank account on your MacBook and phone. You can go to the website of UBank and log into your account. From there, you should be able to manage your account. On your phone, you can download their UBank app from the App Store of Apple.
I hope this helps. Should you have further questions, please don’t hesitate to reach us out again.
Have a wonderful day!
Cheers,
Joshua
How do you transfer the money into the term deposit as there are no branches?
Hi Denise,
Thanks for getting in touch with finder.
You can transfer using Electronic Funds Transfer or BPay. You may want to take note that UBank has no restrictions on how much money you can transfer. Please consider as well that your external bank may impose limits on the amount you can withdraw daily. You’d need to get in touch with them to confirm what these limits are.
I hope this helps. Should you have further questions, please don’t hesitate to reach us out again.
Have a wonderful day!
Cheers,
Joshua