RAC is the winner in Western Australia for Customer Satisfaction in 2023. The WA-based insurer scored 4.51/5 overall. 95% of people surveyed said they would recommend RAC to a friend.Full list of 2023 winners
The Royal Automobile Club, better known as RAC, is a membership-based organisation in Western Australia offering car insurance and other services to its members.
RAC offers the three main types of car insurance:
|Comprehensive car insurance||Third party fire & theft||Third party property damage|
|Own car damage cover||Full||Fire, theft and uninsured motorist only||Uninsured motorist only|
|Legal liability for property damage|
|Agreed value available|
|Automatic accessories cover|
|Hire car after theft|
|Travel and accommodation costs|
|Lost or damaged personal belongings|
|New car replacement|
|Lost or stolen keys|
|No-claim bonus discount|
|Windscreen and window glass|
|Protected no-claim bonus|
|Hire car after accident|
With all three policy types, and in line with policy terms and conditions, RAC can:
You may be able to find a range of discounts with RAC, including a no-claim discount. Your no-claim discount is not affected by:
If you choose the optional “protected no-claim bonus” with comprehensive car insurance, you may keep your no-claim bonus following an at-fault claim.
RAC will not cover:
RAC will also not cover damage or loss resulting from:
Your car may not be covered:
The cost of your car insurance includes your premiums (regular costs) and excess (the amount you’ll need to pay in the event of a claim).
No excess is payable if you can prove that you were not at fault for an accident and can provide the at-fault party’s name, vehicle registration number and contact details.
More than one excess may be payable, including your base excess, an age-related excess, an excess related to specific drivers and others.
Your premium is affected by factors including:
You can pay premiums monthly, six-monthly or annually.
Contact RAC to make a claim. In order to process it, RAC may request information including:
If you're not happy with your current RAC car insurance policy, you are able to cancel it over the phone. Call 13 17 03 to terminate your policy. You can't currently cancel your RAC car insurance policy online.
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