Australia Post does more than just deliver packages. Australia Post also offers a variety of financial products, including banking services, payment services and travel insurance.
Find out how you can benefit from post office travel insurance by comparing the different policies on offer from Australia Post and use coupon codes to save money on your next policy.
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Australia Post offers three travel insurance policies to suit your local and international itineraries. Each policy is available as a single or multi-trip plan. Depending on where you’re going, you can choose between the following:
International Comprehensive
This plan offers the most extensive cover of the three policies available. Suited to travel abroad, you are covered for the following:
Unlimited medical expenses overseas
Unlimited additional expenses
Unlimited expenses for cancelled or rescheduled travel
Luggage, personal effects and travel documents
Travel delay and resuming an interrupted journey
Accidental death and disability
Personal liability up to $5 million
International Basic
This plan covers the essentials for international travel, including:
Unlimited medical expenses overseas
Unlimited additional expenses
Accidental death and disability
Personal liability up to $5 million
Domestic
Ideal for local travel, this plan provides several benefits but no medical cover. You’ll have to apply to your personal health insurance to claim for medical incidents. Under this plan, you’ll be covered for:
Additional expenses
Cancelled or rescheduled travel
Rental car insurance excess
Luggage, personal effects and travel documents
Accidental death and disability
Personal liability up to $5 million
What are the pros and cons of getting cover with Australia Post?
Pros
Underwritten by Zurich Insurance Australia Limited
Quotes available online
File claims online
24/7 emergency support
Option to reduce your premium with variable excess
Ability to resume an interrupted trip
Able to extend policy if needed
Ability to claim online
Cons
No luggage cover on the International Basic Plan
No cover for pregnancy beyond 23 weeks
Some pre-existing medical conditions aren’t automatically covered
How do I apply for Australia Post Travel Insurance?
You can buy Australia Post Travel Insurance online or on the phone. Here are some of the steps to take consider purchasing your policy.
Compare policy options. The first step is deciding exactly what you need in terms of coverage and price. The aim is to find the best combination of cover and affordable premiums.
Get a quote online. Go to the Australia Post website and calculate your premium.
Read up on what’s covered. Make sure you understand which aspects of your travel are covered.
Check out any additional options. If you’ll be engaging in certain sporting activities or you’d like extra cover for valuable items, check to see whether these additional options are available on your chosen policy.
What you need to do to make a claim with Australia Post?
You can submit a claim in one of two ways.
File your claim online. Go to Australia Post Travel Insurance page and follow the prompts of the online claims system. You’ll be able to upload receipts and other supporting documentation too.
Send it in writing. You have the option to download, complete and post the claims form along with supporting documentation to the Australia Post Insurance Claims department.
Frequently asked questions about Australia Post Travel Insurance
Question: How is my premium calculated?
Answer: Your premium is based on where you’re going, your age and the level of cover you have chosen.
Question: What is covered under additional expenses?
Answer: Depending on the nature of the incident, you are covered for certain expenses including hotel accommodation, funeral or repatriation, car hire and additional transport costs.
Question: Are children covered?
Answer: Yes. Your children are covered as long as they are under 21 years of age, unemployed and travelling with you on your trip.
Question: Can I buy travel insurance while overseas?
Answer: No. You have to be in Australia at the time of the purchase.
Question: How is my claim refund calculated?
Answer: The amount you receive from your claim depends on the amount of loss or damage, the excess, the maximum pay-out amounts and depreciation if applicable. Depreciation depends on how long you’ve owned the item.
Question: Can I cancel my Australia Post policy if I’m not happy with it?
Answer: You are entitled to a cooling-off period of 21 days. During this time, you have the option of cancelling your policy. You’ll be issued a full refund if you haven’t yet left on your trip or filed a claim.
Question: Who is Australia Post underwritten by?
Answer: Australia Post travel insurance is underwritten by Zurich Insurance Australia Limited, which provides insurance to customers in about 210 countries around the world.
Jessica Prasida is a travel insurance expert for Finder. She lives and breathes travel, having worked as a travel agent and branch manager at STA Travel for over 4 years, then writing about travel insurance with Finder for another 5 years. Jess has a Bachelor of Business from the University of Technology, Sydney and a Tier 1 General Insurance qualification.
You can compare your options from our list of travel insurance providers. You may enter the details of your trip on our search filter tool and it will show you a list of quotes. You may click the name of your preferred insurance to know more details and you may click the green “Go to site” button to submit an online application through their official site.
I am planning a trip to India from 21/11/2017 to 20/02/2018 and a trip to Canada from 14/06/2018 to 8/07/2018 can both these trips be covered by a single Insurance policy ?
Thank you for your inquiry. We know you want to have only one policy to cover both trips.
Yes, this is possible as long as you met their eligibility criteria. On our travel insurance quote table, you can enter your destination countries together and populate other fields for travel dates and age, then click the “Get Quote” green button to see your options.
Please be reminded that your cover inclusions will be discussed by your chosen insurer. You can read through their product statements and/or speak to them to request a policy be sent to you if needed.
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I’m off to England, 14th May 2018 to 26th June 2018, 55 yrs old. No health problems.
Hi Heather,
Thanks for your inquiry.
You can compare your options from our list of travel insurance providers. You may enter the details of your trip on our search filter tool and it will show you a list of quotes. You may click the name of your preferred insurance to know more details and you may click the green “Go to site” button to submit an online application through their official site.
Best regards,
Rench
I am planning a trip to India from 21/11/2017 to 20/02/2018 and a trip to Canada from 14/06/2018 to 8/07/2018 can both these trips be covered by a single Insurance policy ?
Hi Jay,
Thank you for your inquiry. We know you want to have only one policy to cover both trips.
Yes, this is possible as long as you met their eligibility criteria. On our travel insurance quote table, you can enter your destination countries together and populate other fields for travel dates and age, then click the “Get Quote” green button to see your options.
Please be reminded that your cover inclusions will be discussed by your chosen insurer. You can read through their product statements and/or speak to them to request a policy be sent to you if needed.
Hope this helps.
Cheers,
Jonathan