Suncorp has been providing health insurance since 1902. They serve approximately nine million people across Australia and New Zealand, and are part of the Suncorp Group of insurers, which includes AAMI, GIO, Apia and Shannons.
What health insurance options are available?
Basic hospital plus. Designed for young, healthy people. This provides cover for accidents, emergency ambulance transport and a select few treatments like dental surgery, gynaecology, hernia and appendix, tonsils and a couple more. You can choose between a $500 or $750 excess.
Bronze hospital plus. Bronze is a step up from Basic, providing cover for many common treatments while excluding higher-priced things like the back, neck and spine and the heart and vascular system. Choice of $500 or $750 excess.
Silver Everyday and Silver Advantage hospital plus. Mid-level hospital cover for most common treatments, excluding only the most expensive. Silver Advantage adds on cataract treatment, joint replacements and kidney dialysis.
Gold hospital. This is the highest level of hospital cover, with no exclusions or limitations to Medicare-recognised treatments. Adds on pregnancy and birth, weight loss surgery and assisted reproductive services onto the Silver plans.
Starter extras. Provides 60% back on common extras, including chiropractic, physiotherapy, general dental, optical, pharmaceutical prescriptions and emergency ambulance.
Everyday extras. Provides 60% back on the same services as Starter extras with higher annual limits, as well as benefits for major dental work, natural therapies and remedial massage.
Mid extras. Provides 60% back on the same services as Everyday extras with higher annual limits, as well as benefits for orthodontics, podiatry/orthotics, dietary advice, health aids, psychology, occupational therapy, speech pathology, and preventative tests.
Top extras. Suncorp's highest level of cover, providing 75% back on everything in Mid extras with higher annual limits, but also giving benefits for exercise physiology, antenatal and postnatal, home nursing, eye therapy, and hearing aids.
Information on tiers
In an effort to provide customers with better flexibility and choice when it comes to private health insurance, the government has standardised hospital insurance plans into four tiers: Basic, Bronze, Silver and Gold. By setting a minimum list of requirements for each tier and allowing insurers to enhance them with 'plus' options, consumers should now have a better idea of what to expect when they purchase health insurance from someone like Suncorp.
Young people discount
As part of a government incentive to encourage young people to take out health insurance, Suncorp is offering age-based discounts for people aged 18-29 purchasing Suncorp Hospital cover. For each year you are underneath 30, you receive a 2% discount on your premiums up to a maximum of 10%. This discount persists until you reach the age of 41, at which point it decreases by 2% per year back down to zero.
In addition to the benefits you receive from your hospital and/or extras policy, Suncorp members get the following:
Reduced premiums. Pay with direct debit and save 4% on your monthly premiums.
How to make a claim
To make a claim on your Suncorp Health Insurance, you will need your Suncorp Health Insurance customer number and supporting documentation such as a provider's receipt.
You can claim online anytime and in the case of extras cover, when visiting any service provider who offers on-the-spot claims by swiping your Suncorp Health Insurance card.
As Finder's health insurance Publisher, Alex Holderness aims to make a confusing topic easy to understand. She has a keen passion for health and can regularly be seen clocking up the kilometres on foot. She's been published in Start-Up Daily, Australian Healthcare Week and Hospital Health.
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