switch-bank-accounts

How to switch banks at a click of a button

Switching banks has never been so easy with this one simple step.

If you’re unhappy with your current bank account, don’t put up with it. It’s easy to switch banks with this one simple step:

Ask your new bank to help you

The Australian government banking reforms that became active from 1 July 2012 made it very easy to change banks. All you have to do is choose the financial institution you want, whether it be a bank, credit union or building society, fill out one form and the institution will do all the work for you.

The bank will contact all the institutions you have automatic debit and credit arrangements with giving them your new transaction account details.

Once you have shopped around and found the bank you want to work with, ask them to help with the switch. When contacting your new bank for help, the bank will need a 13-month transcript of direct debits and credits from your previous bank.

The 13-month list will be given to you by your new bank so you can choose what debits and credits you would like to transfer over to your new bank account. If you have trouble, just ask your new bank to help you.

The following items will not be included on the 13-month list:

  • “Pay anyone” transactions (such as fortnightly cleaner payments or bills).
  • BPAY payments.
  • Payments that are recurring and where you've given your debit card number.

Bank Account Offer

NAB Classic Banking

Bank Account Offer

$0 monthly account fees.
Tap and pay with your NAB Visa Debit card, NAB Pay for Android or NAB PayTag for iPhone.

  • Account keeping fee: $0.00
  • Linked debit card: Visa
  • ATM withdrawal fee: $0.00
  • Overseas EFTPOS fee: 3%
Go to site
Promoted
Rates last updated February 19th, 2018
$
Name Product Debit Card Access ATM Withdrawal Fee Fee Free Deposit p.m. Monthly Account Fee Product Description
NAB Classic Banking
Visa
$0
$0
Use NAB's Switching Wizard to switch all your debits and credits.
Westpac Choice
Mastercard
$0
$2,000
Once you've opened an account with Westpac, you can switch your banking across online.
St.George Complete Freedom Account
Visa
$0
$2,000
$50 cash bonus
Waived account keeping fees when minimum deposit is met with no minimum balance. Get a $50 cash bonus if you open a new account and deposit $250 within the first 45 days (conditions apply)
ANZ Access Advantage
Visa
$0
$2,000
ANZ have taken the hassle out of switching with it's Assisted Switching Service.
ME EveryDay Transaction Account
Mastercard
$0
$0
Changing banks a lot simpler than you might think with ME.
Citibank Plus Everyday Account
Mastercard
$0
$0
Free international money transfers and free overseas Citibank ATM withdrawals.

Compare up to 4 providers

Back to top

Closing your old account

Once you've opened your new account, don't forget to close the old one. Although the old account may have no money in it, the bank could still charge you account keeping fees. Close your old account once you have:

  • Successfully moved all your debits and credits.
  • Collated your list of payments from your old account that include "pay anyone" and BPAY.
  • Told every institution about your new card and account numbers.

Closing your old account is a relatively hassle-free process. Normally you will have to visit a branch to close the account.

Shirley Liu

Shirley Liu is a program manager at finder, formerly the publisher for Banking and Investments. She is passionate about helping people make an informed decision, save money and find the best deal for their needs.

Was this content helpful to you? No  Yes

Related Posts

Get more from finder

Savings Account Offers

Important Information*
Bankwest Hero Saver

Maximum Variable Rate

2.60

Standard Variable Rate

0.01
ANZ Progress Saver

Maximum Variable Rate

1.71

Standard Variable Rate

0.01
ANZ Online Saver

Maximum Variable Rate

2.55

Standard Variable Rate

0.50
HSBC Serious Saver

Maximum Variable Rate

3.00

Standard Variable Rate

1.60

Ask an Expert

You are about to post a question on finder.com.au:

  • Do not enter personal information (eg. surname, phone number, bank details) as your question will be made public
  • finder.com.au is a financial comparison and information service, not a bank or product provider
  • We cannot provide you with personal advice or recommendations
  • Your answer might already be waiting – check previous questions below to see if yours has already been asked

Finder only provides general advice and factual information, so consider your own circumstances, read the PDS or seek advice before you decide to act on our content. By submitting a question, you're accepting our Terms and Conditions and Privacy Policy.
Ask a question