Choose your cover level, with Basic and Platinum options.
Towing for up to 100km is available for those who breakdown in a rural area, with the Platinum plan.
No joining fees.
Cons
Out of the roadside assistance policies we've analysed, Allianz is typically more expensive.
What does Allianz Roadside Assistance cover?
Allianz Roadside Assistance offers 24/7 support across Australia from experienced mechanics. Roadside assistance is typically used to help with; flat batteries or tyres, locked-in keys, running out of electric car charge, or needing fuel.
There are two memberships available; Basic and Platinum.
Basic membership
This covers essential roadside assistance services, including:
Breakdowns: Assistance for mechanical or electrical failures.
Flat Batteries: Jump-start services or coordination of battery replacement at your cost.
Flat Tyres: Help with replacing a flat tyre with your vehicle's spare.
Lack of Fuel: A top up of a small amount of fuel to get you to the nearest service station.
Other Fuel Problems: Assistance if incorrect or contaminated fuel is added to the vehicle.
Electric Vehicle Out of Charge: Arrangement of towing to the nearest charging station.
Key Issues: Help if keys are lost, stolen, or locked inside the vehicle.
Platinum membership
This includes all the services offered in the Basic membership, with the below additional benefits:
Bogged Vehicle Assistance: Recovery services if your vehicle becomes bogged.
Passenger Assistance: Transportation for you and your passengers if the vehicle cannot be mobilized.
Repaired Vehicle Delivery: Arrangement for the delivery or collection of your vehicle once repairs are completed.
Waiting periods before cover kicks in
There is a 48-hr waiting period that applies to both the Basic and Platinum plans after purchase.
However, if you've broken down and require immediate assistance, you can join and pay a $100 service fee for on the spot repairs. If towing services are needed, Allianz can help you organise the service, but it'd be at your cost.
How does Allianz roadside assistance compare with other popular insurers in the market?
Allianz has strong features and relatively high benefit limits. Roadside assistance policies are generally quite similarly-priced but Allianz is among the more expensive.
To show how Allianz compares to other popular roadside assistance services, we've included both the Basic and Platinum Plans in the table below.
Up to 20km from the breakdown location within metro areas or up to 50km round trip from the contractor's depot
$82.25
$0
Unlimited
Yes
$250
Up to 100km to the nearest accredited repairer
Need to hold a car policy?* refers to whether or not you must hold a car insurance policy with the provider before you have access to their roadside assistance services. We've included this because some roadside assistance policies are standalone, others are only available as add-ons to car insurance policies. Pricing is accurate as of February 2025.
Finder survey: How many Australians have experienced a dead car battery?
Response
Yes
70.58%
No
27.73%
I have never driven before
1.69%
Source: Finder survey by Pure Profile of 1006 Australians, December 2023
FAQs
Yes! Allianz offers two levels of roadside assistance - Basic and Platinum.
No. Roadside assistance is an add-on policy. It helps drivers get back on the road or provides towing to nearby towns following break-downs.
Sources
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To make sure you get accurate and helpful information, this guide has been edited by
Tim Bennett
as part of our
fact-checking process.
Peta Taylor is a publisher at Finder, working across all of insurance. She's been analysing product disclosure statements and publishing articles for over 2 years. Peta is passionate about demystifying complex insurance products to help users make well educated decisions with confidence. Peta is part of Finder's insurance awards team and works alongside editorial and insights experts to bring users the best insurance products every year.
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Nicola Middlemiss is a journalist with nearly a decade of experience in personal finance and insurance. She has contributed to Domain, Yahoo Finance, Money Magazine and Insurance Business Australia, offering in-depth insights into commercial insurance in the Australian market. Nicola holds a Bachelor’s degree in English from the University of Leeds and a Tier 1 General Insurance (General Advice) certification, which complies with ASIC standards.
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Australian Unity car insurance, underwritten by Allianz, offers two levels of cover, the freedom to choose your own repairer and an easy 24-hour claims service.
With a higher-than-average price but no particularly impressive benefits, Allianz was outperformed by many other car insurers in the 2024 Finder Insurance Awards.
Explore our analysis and see how you can find the best car insurance for your needs.
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Hi, Is there any roadassist company in NSW who gives a yearly discount for not calling them during the year ?\Thnx, Aboud, Sydney- NSW
Hi Aboud, I’m not aware of any insurer which offers a discount for not using the service.