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24/7 Roadservices Roadside Assistance Review

With 3 levels of cover to choose from, 24/7 Roadservices offers great choice at a competitive price point.

Our verdict

Pros

  • Great choice, with three different levels of cover on offer.
  • Comes with an app for easy policy management.
  • Four and five-star plans cover car hire and some accommodation costs.

Cons

  • The five-star plan is on the pricier side if you just want a basic policy.
  • Maximum rural towing of 100km.
  • No lock-out assistance on the three-star plan.

Finder Awards badge

Congratulations, 24/7 Roadservices!

24/7 Roadservices received the following awards in the 2024 Customer Satisfaction Awards:

  • Roadside Assistance - Most Trusted Brand (Winner)
  • Roadside Assistance - Loved Brand (Highly Commended)'Roadside Assistance - Value Brand (Highly Commended)
  • Roadside Assistance - Quality Service Brand (Highly Commended)

How does 24/7 Roadservices roadside assistance compare with other providers in the market?

24/7 Roadservices has 4 different roadside assistance options. To help you understand how it compares to other popular roadside assistance providers, we've compared the base level policy below. See further down for a breakdown of all 4 policies.

Provider~Cost per yearJoining feeCallout limitsNeed to hold a policy with them?Lost key limitFuel top up limitBreakdown towing
24/7 Roadservices$69$04NoN/A10LLimit not disclosed
NRMA$285$0UnlimitedNo$200NoUp to 100km or even further with major breakdown entitlements
Budget Direct$76.46$0UnlimitedNo$125$15Up to 20km in metro and up to 50km in remote areas
AAMI$83.06$0UnlimitedYes$250$10Up to 20km in the city, 100km in rural areas

24/7 Roadservices' higher-tier policies have benefits rarely offered by other providers, including cover for accommodation, ambulance, and hire car. It offers competitively-priced policies, although its higher-tier cover options are more expensive, they do come with extra benefits.

Services3 Star Plan - 1 year3 Star Plan - 2 year4 Star Plan - 1 year5 Star Plan - 1 year
Service Calls Per Annum4 Calls4 CallsUnlimitedUnlimited
Towing - Metropolitan20 kms20 kms20 kms50 kms
Towing - Country50 kms50 kms50 kms100 kms
Battery Assistance
Flat Tyre
Emergency Fuel
Lockout Assistance
Limit $70Limit $70
Ambulance Cover
Limit $250Limit $400
Car Hire
Limit $360Limit $700
Accommodation - Breakdown
Limit $360Limit $700
Accommodation - Accident
Limit $300
Commencement Period48 Hours48 Hours48 Hours48 Hours
$69 / year$110 for 2 years$99 / year$121 / year

What do Australians think of 24/7 Roadside Assistance roadside assistance?

  • 4.41/5 overall for Customer Satisfaction — higher than the average of 4.31
  • 4.74/5 for Trust — higher than the average of 4.52, and this was the highest score in the category
  • 4.48/5 for Customer Service — higher than the average of 4.33

Based on 24/7 Roadside Assistance roadside assistance scores in Finder's 2024 Customer Satisfaction Awards.

Frequently Asked Questions

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Senior writer

Nicola Middlemiss is a contributing writer at Finder, with a special interest in personal finance and insurance. Formerly a business and finance journalist, Nicola has written thousands of articles helping Australians better understand insurance and grow their personal wealth. She has contributed to a wide range of publications, including Domain, the Educator, Financy, Fundraising and Philanthropy, Insurance Business, MoneyMag, Mortgage Professional, Yahoo Finance, Your Investment Property, and Wealth Professional. Nicola has a Tier 1 General Insurance (General Advice) certification and a Bachelor's degree from the University of Leeds. See full bio

Nicola's expertise
Nicola has written 232 Finder guides across topics including:
  • Personal finance
  • Personal insurance, including car, health, home, life, pet and travel insurance
  • Commercial business insurance

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4 Responses

    Default Gravatar
    shane9ishFebruary 2, 2024

    Is RACV total care roadside assist worth it my new bill is now 300$

      AvatarFinder
      SarahFebruary 6, 2024Finder

      Hi Shane,

      It’s a personal decision whether you feel it is worth it. You may want to consider what your options are if your car breaks down and you don’t have roadside assist; how would you tow the car to a mechanic, do you know anyone who could help you get the car running again etc?

      Another alternative is to consider adding roadside assist through your insurance. Many insurers, such as AHM and Youi, offer roadside assistance as an added extra with your policy.

      Hope this helps!

    Default Gravatar
    AlexSeptember 6, 2021

    Is this insurance for road services and road side assistance for NSW?

      AvatarFinder
      JamesSeptember 10, 2021Finder

      Hi Alex,

      Yes, 24/7 Roadside Assistance is available both in NSW and in other states across Australia.

      Regards,
      James

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