24/7 Roadservices Roadside Assistance review

With 4 levels of cover to choose from, 24/7 Roadservices offers a range of options to suit your budget.

Our verdict

Pros

  • 4 different levels of roadside assistance cover on offer.
  • Comes with an app for easy policy management.
  • Their higher level plans cover car hire and some accommodation costs.

Cons

  • The most comprehensive plan is expensive, priced at $139/year.
  • Even the highest level plan has a maximum towing limit of 100km.
  • The lowest level plan lacks crucial benefits, but that’s why it’s so cheap.
Finder Awards badge

Congratulations, 24/7 Roadservices!

24/7 Roadservices received the following awards in the 2024 Customer Satisfaction Awards:

  • Roadside Assistance - Most Trusted Brand (Winner)
  • Roadside Assistance - Loved Brand (Highly Commended)'Roadside Assistance - Value Brand (Highly Commended)
  • Roadside Assistance - Quality Service Brand (Highly Commended)

24/7 Roadservices Roadside Assistance option

Call-outs (Unlimited/4 per year) Joining Fee Fuel Replacement Locksmith Cost per Month
24/7 Roadside Assist logo
Unlimited
No joining fee
$70
More info
Compare product selection
24/7 Roadside Assist logo
4 call outs a year
No joining fee
$0
More info
Compare product selection
24/7 Roadside Assist logo
4 call outs a year
No joining fee
$0
More info
Compare product selection
24/7 Roadside Assist logo
Unlimited
No joining fee
$70
More info
Compare product selection
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*Be sure to check the terms & conditions on the provider's website to help you make the right choice.

How does 24/7 Roadservices roadside assistance compare with other providers in the market?

24/7 Roadservices has 4 different roadside assistance options. To help you understand how it compares to other popular roadside assistance providers, we've compared the base level policy below. See further down for a breakdown of all 4 policies.

Provider~Cost per yearJoining feeCallout limitsNeed to hold a policy with them?Lost key limitFuel top up limitBreakdown towing
24/7 Roadservices$79$04NoN/A10LLimit not disclosed
NRMA$295$0UnlimitedNo$200NoUp to 100km or even further with major breakdown entitlements
Budget Direct$89.95$0UnlimitedNo$125$15Up to 20km in metro and up to 50km in remote areas
AAMI$86$0UnlimitedYes$250$10Up to 20km in the city, 100km in rural areas

What do Australians think of 24/7 Roadside Assistance roadside assistance?

  • 4.41/5 overall for Customer Satisfaction - higher than the average of 4.31
  • 4.74/5 for Trust - higher than the average of 4.52, and this was the highest score in the category
  • 4.48/5 for Customer Service - higher than the average of 4.33

Based on 24/7 Roadside Assistance roadside assistance scores in Finder's 2024 & 2025 Customer Satisfaction Awards.

FAQs

Sources

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To make sure you get accurate and helpful information, this guide has been edited by Tim Bennett as part of our fact-checking process.
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Journalist

Nicola Middlemiss is a journalist with nearly a decade of experience in personal finance and insurance. She has contributed to Domain, Yahoo Finance, Money Magazine and Insurance Business Australia, offering in-depth insights into commercial insurance in the Australian market. Nicola holds a Bachelor’s degree in English from the University of Leeds and a Tier 1 General Insurance (General Advice) certification, which complies with ASIC standards. See full bio

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Nicola has written 257 Finder guides across topics including:
  • Personal finance
  • Personal insurance, including car, health, home, life, pet and travel insurance
  • Commercial business insurance
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Publisher of Insurance

Peta Taylor is a publisher at Finder, working across all of insurance. She's been analysing product disclosure statements and publishing articles for over 2 years. Peta is passionate about demystifying complex insurance products to help users make well educated decisions with confidence. Peta is part of Finder's insurance awards team and works alongside editorial and insights experts to bring users the best insurance products every year. See full bio

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6 Responses

    Default Gravatar
    AboudNovember 19, 2024

    What is the the breakdown towing limit for this company in the metro area of NSW?

      Angus Kidman's headshotFinder
      AngusNovember 21, 2024Finder

      Hi Aboud, Most of 24/7’s plans have a 20km towing limit, while the 5 star plan has a 50km limit.

    Default Gravatar
    shane9ishFebruary 2, 2024

    Is RACV total care roadside assist worth it my new bill is now 300$

      Sarah Megginson's headshotFinder
      SarahFebruary 6, 2024Finder

      Hi Shane,

      It’s a personal decision whether you feel it is worth it. You may want to consider what your options are if your car breaks down and you don’t have roadside assist; how would you tow the car to a mechanic, do you know anyone who could help you get the car running again etc?

      Another alternative is to consider adding roadside assist through your insurance. Many insurers, such as AHM and Youi, offer roadside assistance as an added extra with your policy.

      Hope this helps!

    Default Gravatar
    AlexSeptember 6, 2021

    Is this insurance for road services and road side assistance for NSW?

      James Martin's headshotFinder
      JamesSeptember 10, 2021Finder

      Hi Alex,

      Yes, 24/7 Roadside Assistance is available both in NSW and in other states across Australia.

      Regards,
      James

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