Budget Direct Roadside Assistance

Don’t let a breakdown slow you down. Budget Direct Roadside Assistance can help get you back on the road.

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Alexandra Koster

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Budget Direct Roadside Assistance

It’s a known truth that breakdowns happen sooner or later. Sometimes it may only be as you’re pulling out of the driveway. Other times, you’re in the middle of nowhere. Whether it's a flat tyre or battery, or you have run out of fuel, having roadside assistance can have you back on the road in no time. But what’s included in a roadside assistance membership? Are there any exclusions and what do you do if there is a breakdown?

Compare Budget Direct Roadside Assistance Cover Options

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Joining Fee Call-outs (Unlimited/4 per year) Locksmith Fuel Replacement Cost per Year
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Budget Direct Roadside Assistance
No joining fee
Unlimited
Up to $125
Up to $15
$89.95
Discount: 15% discount on your first year's membership when you buy online. T&Cs apply.
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*Be sure to check the terms & conditions on the provider's website to help you make the right choice.

What does my membership give me access to?

Budget Direct Roadside Assistance offers a range of benefits and support in the event of a breakdown.

  • Unlimited call-outs. You can relax knowing you have unlimited call-outs (within their Fair Use Policy) during your membership period.
  • Technical phone assistance. Budget Direct provides phone assistance 24/7 to try to diagnose your vehicle's problem and help get you moving.
  • Accident coordination. If you are involved in an accident, Budget Direct can help arrange the recovery of your vehicle or help you find alternative transport, however you must pay any towing and alternative transport costs associated with an accident, but you can check if your car insurance policy will cover these costs.
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Our expert says

"I've had Budget Direct Roadside Assistance for years but never had to use it until earlier this year. I noticed I had a flat tyre and didn't want to drive on it in case it hurt the wheel. I rang them and they sent a technician out in less than an hour on a public holiday who changed the tyre and organised for me to get it to a garage the following week. This is all covered in the insurance. Great experience."

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Money Expert

Are there any exclusions?

There are a few exclusions you need to be aware of. Service calls will not be responded to if they are due to:

  • Failure to use reasonable care or carry out regular maintenance or inappropriate maintenance or repair.
  • Assistance or call-outs for emergency or life-threatening events or situations (for these situations, call emergency services on 000).
  • Any mechanical servicing or repair.
  • Failure to follow the instructions of the vehicle manufacturer, repairer or insurance provider.
  • Inappropriate or incorrect fitting of parts or accessories.
  • Sub-standard repairs or parts fitted which are not fit for purpose.
  • Accident damage, break-in or attempted break-in of your vehicle.
  • Breakdowns that are associated with any attached caravan or trailer or their couplings.

There are also a bunch of other exclusions to be aware of, so be sure to read the terms and conditions before you sign on the dotted line.

Is this cover right for me?

Budget Direct has a number of eligibility requirements to meet. You must own a vehicle that is mechanically sound and otherwise fit to be operated and driven on Australian roads. This is just one example - it's important to read Budget Direct's Terms & Conditions to determine if this product will meet your needs and circumstances.

Am I protected in an accident?

No. Roadside assistance only provides cover for breakdowns. You would still cover any costs and charges for labour or, in the event of an accident, legal liability. For protection against third party property or accidental damage, Budget Direct offers TPPD and comprehensive cover.

What do I do if my car breaks down?

If the bonnet’s up and you’re on the side of the road, make sure that you have your hazard lights on. Remain in your vehicle and try to get as far off the road as is safe.

Call 1800 514 448 for 24/7 support and access to roadside assistance.

Sources

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Publisher
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Alexandra Koster was Finder's publisher for car, home and pet insurance. She has a Tier 1 certification in General Insurance, as well as a Bachelor of Arts in Film and Cultural Studies from the University of Sydney. Her hobbies include reading Product Disclosure Statements and deciphering complicated insurance lingo to help people save on their insurance so that they can spend their money on better things – like dogs. See full bio

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