cashless-card

Here’s how to use cardless cash

Cardless cash lets you withdraw cash from ATMs without your debit card.

Cardless cash is a feature offered by some Australian banks which allows customers to withdraw cash from an ATM using their smartphone, instead of their debit card. This feature is a safe and convenient way to access cash for when you leave your wallet at home.

Learn how to use cardless cash in this guide, and compare bank accounts that offer this handy feature below.

HSBC Everyday Global Account

HSBC Everyday Global Account

HSBC Everyday Global Account

No foreign ATM or transaction fees. $0 monthly account fee. Enjoy no minimum ongoing balance or transaction requirements and the flexibility to hold up to 10 currencies. Apple Pay and Google Pay available.

  • Account keeping fee: $0.00
  • Linked debit card: Visa
  • ATM withdrawal fee: $0.00
  • Overseas EFTPOS fee: $0.00
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Compare debit cards with cardless cash

Rates last updated December 11th, 2018
$
Name Product Debit Card Access ATM Withdrawal Fee Fee Free Deposit p.m. Monthly Account Fee Product Description
HSBC Everyday Global Account
Visa
$0
$0
No foreign ATM or transaction fees.
$0 monthly account fee.
Enjoy no minimum ongoing balance or transaction requirements and the flexibility to hold up to 10 currencies. Apple Pay and Google Pay available.
NAB Classic Banking
Visa
$0
$0
Enjoy convenient, unlimited access to your money.
$0 monthly account fee.
Tap and pay with your NAB Visa Debit card, NAB Pay for Android or NAB PayTag for iPhone. Temporarily block your card at the touch of a button if you lose it.
ING Orange Everyday Account
Visa
$0
$0
No fees for any ATM in Australia or overseas.
$0 monthly account fees.
Enjoy $0 ATM withdrawal fees when you deposit $1000 and make 5+ card purchases per month. Get a competitive ongoing variable rate when linked with the ING Savings Maximiser.
HSBC Day to Day Transaction Account
Visa
$0
$0
Open an account and easily switch your regular payments over from your current bank.
$0 monthly account fee.
Through your linked Visa debit card, you can access exclusive shopping, travel and restaurant deals here and abroad through HSBC's home&Away Privilege Program.
Citi Global Currency Account
Mastercard
$0
$0
Hold up to 10 currencies.
$0 monthly account fee.
Enjoy one linked debit card to hold up to 10 currencies and receive foreign currencies for free. Earn up to 2.25% p.a. interest on your AUD balance.
AMP Bett3r Account
Visa
$0
$2,000
Earn 1.50% interest. Manage your budget effectively with a bundle of accounts.
$5 waivable monthly account fee.
Earn 1.50% interest on your balance. Monthly account fee waived if you deposit at least $2,000 a month from a source that is not another AMP bank account. Reach your savings goals with a bundle of linked Pay, Spend and Save accounts.
NAB Classic Banking with Platinum Visa Debit Card
Visa
$0
$0
$10 cashback on contactless purchases, $0 foreign transaction fee and complimentary travel insurance.
$10 monthly account fee.
Receive $10 cashback when you spend $1000 on contactless purchases. Complimentary travel insurance, transport accident insurance, purchase protection insurance and more when you meet eligibility criteria.
MyState Bank Glide Account
Visa
$0
$0
Simplify your everyday banking with these sleek digital features.
$0 monthly account fee.
Choose the way you pay with access to Google, Samsung and Apple Pay plus Fitbit Pay and Garmin Pay. Send and receive money in less than 60 seconds with PayID.

Compare up to 4 providers

Rates last updated December 11th, 2018
$
Name Product Debit Card Access ATM Withdrawal Fee Fee Free Deposit p.m. Monthly Account Fee Product Description
St.George Complete Freedom Account
Visa
$0
$2,000
Withdraw money from any St.George or Westpac ATM by generating a cash code in the banking app (available on iPhone and Android).
Westpac Choice
Mastercard
$0
$2,000
Withdraw money from any Westpac group ATM by generating a cash code in the banking app (available on iPhone and Android).
BankSA Complete Freedom Account
Visa
$0
$2,000
Withdraw money from any Westpac group ATM by generating a cash code in the banking app (available on iPhone and Android).
Bank of Melbourne Complete Freedom
Visa
$0
$2,000
Withdraw money from any Westpac group ATM by generating a cash code in the banking app (available on iPhone and Android).

Compare up to 4 providers

What is cardless cash and how does it work?

Cardless cash allows you to withdraw money from an ATM without using your debit card. Instead, you can opt to receive a unique code from your bank to your phone (either by text message or within your mobile banking app) that you can then use at an eligible ATM to verify your cash withdrawal. If your bank offers cardless cash, you can access the feature within your mobile banking app. You need to select how much cash you'd like to withdraw within the app, and you can only use an ATM that supports the cardless cash feature.

Follow these steps to use cardless cash.

1. Correct transaction account. Make sure you have an everyday transaction account that offers the cardless cash feature. You can see these accounts in the table above. Also make sure your device is compatible with the bank's mobile banking app.

2. Select cardless cash in your mobile banking app. Select the cardless cash option within your mobile banking app, and enter the amount of cash you'd like to withdraw. There are daily withdrawal limits, as noted in the table above.

3. Receive your unique code. After confirming your cardless cash request you'll be sent a unique code as a text message or on the screen in your mobile banking app (or both). For security, this code will expire after a short amount of time.

4. Locate a cardless cash ATM. Navigate to the closest ATM within your bank's network that's compatible with cardless cash. You may be able to locate your closest ATM using your mobile banking app. When you get there, select the cardless cash option on the ATM and enter your unique code when prompted to receive your cash.

Why use cardless cash?

Cardless cash is a safe and convenient way to access money when you're out-and-about without your debit card. For example if you forgot your wallet, or if you're out for a run with just your phone on you. You can also use cardless cash as a way of helping family members access money if they're ever in need, by providing them the unique code so they can withdraw the money from a nearby eligible ATM.

How to compare debit cards with cardless cash

While there are only a few banks that offer cardless cash options, it's still important compare the following to help make choosing an account easier.

How does the bank ensure cardless cash transactions are secure?

You want to ensure that your money is protected. Check what security measures are in place to ensure that no one else can use the app to gain access to your account.

How easy is it to use the app?

It is hard to beat the ease of sliding a card into a machine, entering a code, and pulling out your cash. With an app, you want to make sure that the process is just as simple.

How extensive is the ATM network?

Check to see how extensive the ATM network is for each bank. Since this app requires some pre-planning, you don’t want to get your code and then have no ATM to use it at. Also, you need to use an ATM that offers this feature which may be harder to find.

Handset compatibility: does your device work with the app?

The app will need to work on your current mobile device. Look carefully at the specifications when making your comparisons.

Sharing options

Check to see if you can nominate someone else to pick up the cash on your behalf. In some cases, you just need to provide the app with the appropriate person’s mobile phone number.

What are the limits on cardless cash withdrawals?

You're limited to the amount of money you can withdraw daily from your account.

Is a time limit applied?

As an added security measure, check to see how long the code is valid after receiving it. For example with Commonwealth Bank, the code is only valid for 30 minutes.

Compare debit cards with cardless cash

Which banks offer cardless cash?

Only CBA, Westpac, St.George, Bank SA and Bank of Melbourne offer cardless cash in Australia. NAB and ANZ do not yet offer cardless cash to customers, nor does ING, Bankwest or Bendigo Bank.

BankAccount with cardless cashCardless cash withdrawal limitsCardless cash code expiry
WestpacWestpac Choice AccountLimit of 3 cardless cash withdrawals a day, with a daily limit of $500 and weekly limit of $1000.Code expires after 3 hours
CBACommonwealth Bank Smart Access AccountCardless cash withdrawals are limited to $500 each day.Code expires after 30 minutes
St.GeorgeSt.George Complete Freedom AccountLimit of 3 cardless cash withdrawals a day, with a daily limit of $500 and weekly limit of $1000.Code expires after 3 hours
Bank SABank SA Complete Freedom AccountLimit of 3 cardless cash withdrawals a day, with a daily limit of $500 and weekly limit of $1000.Code expires after 3 hours
Bank of MelbourneBank of Melbourne Complete Freedom AccountLimit of 3 cardless cash withdrawals a day, with a daily limit of $500 and weekly limit of $1000.Code expires after 3 hours

Does my phone support the cardless cash feature?

BankMobile banking appDevice compatibility requirements for iOS (Apple) appDevice compatibility requirements for Google Play app
WestpacThe Westpac AppRequires iOS 10.0 or later. Compatible with iPhone, iPad and iPod touch.Compatible with Android devices, requires version 6.0 and above
Commonwealth BankThe CommBank appRequires iOS 10.0 or later. Compatible with iPhone, iPad and iPod touch.Compatible with Android devices, requires version 6.0 and above
St.GeorgeSt.George Mobile BankingRequires iOS 10.0 or later. Compatible with iPhone, iPad and iPod touch.Compatible with Android devices, requires version 6.0 and above
Bank SABankSA Mobile BankingRequires iOS 10.0 or later. Compatible with iPhone, iPad and iPod touch.Compatible with Android devices, requires version 6.0 and above
Bank of MelbourneBank of Melbourne BankingRequires iOS 10.0 or later. Compatible with iPhone, iPad and iPod touch.Compatible with Android devices, requires version 6.0 and above

Cardless cash versus Apple Pay, Samsung Pay and Google Pay

Digital wallet solutions like Apple Pay, Samsung Pay and Google Pay also allow you to make purchases using your phone without your wallet. However, these services are for tap and go EFTPOS transactions only, and don't enable you to withdraw cash. Cardless cash is helpful if you need to make a cash payment, for example at a store that only accepts cash.

What are the benefits of using cardless cash?

  • The convenience of travelling light. With cardless cash, you have the ability to travel light when you need to.
  • In cases of emergencies. You can continue to access your cash even if you've left your wallet at home.
  • You can share it with your trusted family and friends. This makes it easier to give family members limited access to the account when they need it. Rather than paying for extra debit cards or worrying about how much they withdraw, you can control their spending by using the app.
  • No additional costs for using it. The app works the same as a debit card when withdrawing money. So long as you are using ATMs in your bank’s network, you should not be charged any additional fees.
  • Increased security. In some ways, the app provides more security as the code is for one use only, rather than a debit card which prompts you for the same code each time you use it.

What are the drawbacks of using cardless cash?

  • Only available with a few bank accounts. Right now, there are only a few banks in Australia that offer this feature with their accounts.
  • Limited ATMs. Not all ATMs offer this feature. Plus, if the ATM network is down, you will not be able to use the code to withdraw money until it is up and running again.

How to keep your bank account safe when using cardless cash

With any product or device that provides access to your money, either online or offline, you need to be careful about its security. To best protect your money when using cardless cash, avoid the following:

  • Protect your online banking details

Never share the password to your online bank account. With the password, people could gain access to your app and make cardless cash withdrawals without your consent.

  • Monitor suspicious transactions on your account

Although banks take precautions to protect your information, there is always the possibility of a hack. If you notice unauthorised withdrawals from your account using cardless cash, notify the bank immediately.

  • Only share the code with people you trust

The ability to share the code with family and friends if they're ever stuck and in need of cash is a major benefit. Just be sure to only share the code with people you trust.

You may also be interested in

Savings Account Offers

Important Information*
ING Savings Maximiser

Maximum Variable Rate

2.80

Standard Variable Rate

1.00
RaboDirect High Interest Savings Account

Maximum Variable Rate

3.05

Standard Variable Rate

1.80
AMP Saver Account

Maximum Variable Rate

2.55

Standard Variable Rate

2.10
Bankwest Hero Saver

Maximum Variable Rate

2.60

Standard Variable Rate

0.01

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10 Responses

  1. Default Gravatar
    DesireeMarch 30, 2018

    Can i do cardless withdrawals overseas??

    • finder Customer Care
      JeniMarch 30, 2018Staff

      Hi Desiree,

      Thank you for getting in touch with finder.
      As of the moment this cardless cash facility is only available with a few bank accounts. Right now, there are only three banks in Australia that offer this feature with their accounts, limiting your choices when making comparisons.

      I hope this helps.

      Have a great day!

      Cheers,
      Jeni

  2. Default Gravatar
    TrentMarch 30, 2018

    Can u still get card less cash if your bank is debit

    • finder Customer Care
      JeniMarch 30, 2018Staff

      Hi Trent,

      Thank you for getting in touch with finder.
      Yes, this cardless cash facility is linked with a debit card. Right now, there are only three banks in Australia that offer this feature with their accounts, limiting your choices when making comparisons.

      I hope this helps.

      Have a great day!

      Cheers,
      Jeni

  3. Default Gravatar
    AngelaOctober 2, 2017

    Can i do cardless cash with a Savings and loan bank account

    • finder Customer Care
      HaroldOctober 2, 2017Staff

      Hi Angela,

      Thank you for your inquiry.

      In Australia there are only four banks that offer cardless cash options – Westpac, St. George, ANZ and Commonwealth Bank. As this feature becomes more commonplace. Meaning you need to have a bank account either from these banks in order to use this feature. Cardless cash works by providing you with a unique code that you enter into an ATM to withdraw cash when your card is not on hand. This is nice to have if you don’t want to carry your cards, but would still like to withdraw money if you need it.

      I hope this information has helped.

      Cheers,
      Harold

  4. Default Gravatar
    FrederickMarch 26, 2016

    Can I transfer money to another account

    • finder Customer Care
      ShirleyMarch 29, 2016Staff

      Hi Frederick,

      Thanks for your question.

      Yes generally you can transfer funds to another account.

  5. Default Gravatar
    WhatMarch 4, 2016

    What happens if ive forgotten
    My password
    What happens if ive forgotten my password

    • finder Customer Care
      ShirleyMarch 7, 2016Staff

      Hi Janet,

      Thanks for your question.

      If you’ve forgotten your password, you’ll need to speak to your bank directly to retrieve it. You need to do this over the phone for security reasons.

      Hope this helps.

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