Optus prepaid mobile plans compared

Optus offers prepaid plans for customers who need service over periods as short as five days all the way up to a year.


Pros/Cons

Pros

  • Flexibility. Optus’ range of prepaid plans are tailored to suit all types of users, whether you need a fixed service via Epic Data/Value or a more ad-hoc usage model via My Prepaid Daily Plus or My Prepaid Long Expiry.
  • Extra data for video streaming. Customers on Epic Data plans can enjoy extra data specifically for streaming Netflix, Stan and ABC iview content.
  • Rollover features. If you’ve got extra data on your Epic Data or Epic Value plan, or extra credit on your My Prepaid Long Expiry, you can roll it over into your next recharge as long as you do so before expiry.

Cons

  • 28 day expiry on Epic Data plans. 28 day recharge cycles mean that if you keep the same plan for a year, you’ll pay more than you would for a full 30 day cycle.
  • Long expiry plans have fixed charges. Depending on your usage, because the Long Expiry plans charge flat fees, you could pay more than using other plans with unlimited call/text features.
  • My Daily Plus kicks in whenever you use your phone. Whether you make one call or a thousand, you’ll be hit with the same charge for using My Daily Plus. If you’re only a light user, that could make it comparatively costly.

What services does Optus Prepaid offer?

Optus provides prepaid mobile services on its own Optus 4G Plus network across Australia. The connection you get will vary depending on your location with a mix of 3G and 4G availability and technology connection types depending on your smartphone device.

Optus sells a variety of handsets outright for use in the prepaid market, typically locked to the Optus network but sold at very affordable price points. Its core offerings in prepaid are SIM-only plans, which it offers in three varieties.

For very ad-hoc use, Optus Daily Plus plans offer a low fixed cost price for a single day’s use, charged against a prepaid pool of funds. If you need a plan with low usage but longer expiry, Optus Long Expiry plans may be a better fit. Optus’ primary play in the prepaid space are its Epic Data and Epic Value plans, which operate on 28-day or longer recharge cycles and come bundled with a variety of extras depending on recharge credit level.

How much does Optus Prepaid Mobile cost?

Most of Optus’ Epic Data plans work on a flat 28 day recharge cycle, though some lower-tier plans operate on shorter 10-day or 5-day cycles. Available recharge rates start at $10 and go up to $100. Lower-cost plans only include a set number of calling minutes, but higher recharges come with unlimited standard national calls. All Epic Data plans also include unlimited standard national texts, and recharges of $40 or more benefit from unlimited standard international calls to Canada, China, France, Germany, Hong Kong, India, Ireland, Japan, Malaysia, New Zealand, Singapore, South Korea, Sweden, the UK and the US as well. On the data front, caps range from 5GB up to 60GB, with Optus occasionally offering bonus data on top of those standard amounts.

Epic Value plans span a broader range of expiry periods, starting at 28 days and going all the way up to 186 days. Recharge pricing differs, too, beginning at $15 and topping out at $180. All Epic Value plans include unlimited standard national calls and texts, and feature data caps beginning at 500MB and topping out at 60GB.

Optus’ My Daily Plus plans are pretty unique in the Australian prepaid space. You pay a set recharge limit with a minimum of $10, but then you’re only charged for the days that you actually use the service at $2 per day for unlimited national calls and texts as well as 500MB of data. If you go over your quota in a single day you incur an additional $2 for an additional 524MB. If you recharge at the $10 or $20 level your credit expires after 30 days, but at any higher recharge level you have 186 days to use your credit.

What extras does Optus Prepaid Mobile offer?

Prepaid plans are usually relatively bare bones, with the best extras reserved for Optus contract customers. Optus is relatively generous in this regard, with a variety of extras, predominantly for customers on the Epic Data plans. They currently include extra data exclusively for streaming popular streaming TV services Netflix, Stan and ABC iview. Recharging an Epic plan within the expiry period also allows you to roll over any unused data quota up to a maximum of 50GB.

The My Prepaid Long Expiry Plan has a similar rollover feature, but rather than data, you can rollover unused credit up to $500 if you recharge within your expiry period.

Optus prepaid recharge options

Different Optus prepaid plans have different expiry periods, and it’s worth noting if there are bonuses, such as data or credit rollover if you recharge within your expiry period. Here’s how you can recharge your Optus prepaid services:

How to contact Optus

PhoneBuying and Upgrading 1800 780 219
Troubleshooting & Device Help 13 13 44
Buying and Upgrading
Monday to Friday
Saturday
Sunday
Closed on all National Public Holidays
Troubleshooting & Device Help
8am - 9pm AEST
9am - 7pm AEST
9am - 6pm AEST

Available: 24/7

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Alex Kidman

Alex Kidman is a multi-award-winning consumer technology journalist and the Tech & Telco Editor at finder.com.au. He's been writing about consumer technology topics for more than two decades, and enjoys breaking down complex topics into their component parts. He has written for just about every major Australian technology publication, and is a former editor of Gizmodo Australia, PC Mag Australia, and CNET.com.au.

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2 Responses

  1. Default Gravatar
    notaussieJune 13, 2016

    I bought OptusYes $2 recharge Sim. I prepaid $10 via voucher and didn’t use it up as never could get data service. I have since left Australia and removed the SIM card. Must I cancel the account, & if so, how? Optus website has no info for cancelling prepaid SIMs.
    Thanks for your advice.

    • finder Customer Care
      AlexJune 20, 2016Staff

      Hi NotAussie,

      As you’ve used a prepaid service there’s no specific requirement to cancel the SIM per se; Optus will simply allow the credit to expire (your only cost, and you’ve already paid it) but shouldn’t charge anything extra beyond that, as is the nature with prepaid services.

      Regards,

      Alex.

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