If you notice any errors or suspicious activity or believe you have become a victim of identity theft, you should make a report with the Australian Cyber Security Centre... Your report will be directly referred to the appropriate state or territory law enforcement agency.
George Andreopoulos, Argus Investigations
Criminals want to steal your identity – an expert shares how to stop them
Hi Alison I was hacked in 2020 my bank AMP said they won’t give me my 9,999 00 back.
What can I do?
Hi Beth,
Sorry to hear that you’re a victim of hacking. It would be best to contact your bank to know the reason why your claim is denied. It would also help to read their terms and conditions.
Thanks,
Alison
somehow someone gained access to my bank account has made 3 unauthorized and fraudulent Osko transactions, of course it is after banking hours, ive made contact, changed my details and had the account blocked. But now I am left to wait and stay up all night fearing the absolute worst……is there anything else i can do, have i lost all the money, can i get it back or is it gone.
Hi Mike,
We are very sorry to hear about the ordeal you’ve gone through. You’ve done the right thing by contacting your bank and blocking the account right away.
Banks will generally be liable to recover your lost money if you can prove that the unauthorised transaction didn’t occur because of an error on your part. For example, if you haven’t kept your account PIN and passwords secure the bank might not be liable to recover your money. You’ll need to work with your bank directly on this.
In the meantime, we recommend changing your passwords and PINs for any other accounts you have open, just in case.
Thanks, and we hope you’re able to get your money back.
Alison
Is money get back in your account after hacking?
Hi Sowjanya,
Thank you for your inquiry.
Typically, if a hacker steals any funds from a bank, the bank is liable to pay the money back to the customer. The customer will never lose money. If you experienced a hacking issue please coordinate immediately with your bank provider to settle your concern.
I hope this information has helped.
Cheers,
Harold